Customer Service Representative Jobs in Springdale, AR

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 67 Jobs

Customer Service Representative

  • Bentonville, AR (10 miles from Springdale, AR)
  • moments ago
  • Bentonville, AR (10 miles from Springdale, AR)
  • moments ago

Role Title: Trust & Safety Duration: 12 months contract Location: Bentonville, Arkansas Position Description The Trust and Safety Operations support agent will support the company's incident...

Customer Service Representative

  • Lowell, AR (8 miles from Springdale, AR)
  • 1 day ago
  • Lowell, AR (8 miles from Springdale, AR)
  • 1 day ago

Discover a rewarding career path as a Customer Service Representative with Staffmark in Lowell, AR....

Customer Service Representative

  • Springdale, AR
  • 2 days ago
  • Springdale, AR
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Sr. Asst, Customer Service

  • Rogers, AR (16 miles from Springdale, AR)
  • 3 days ago
  • Rogers, AR (16 miles from Springdale, AR)
  • 3 days ago

General Information Job ID ATR51161 Posting Job Title Sr. Asst, Customer Service Locations AR Rogers Employment Type Full Time Date Posted 28-Apr-2025 Relocation Support No Description &...

Customer Service Representative - Dev. Services 2025-02806

  • Fayetteville, AR (18 miles from Springdale, AR)
  • 5 days ago
  • Fayetteville, AR (18 miles from Springdale, AR)
  • 5 days ago

The City of Fayetteville is committed to attracting, engaging and rewarding a multi-generational workforce. By offering a total rewards package including competitive compensation and benefits...

Customer Service Associate - Temporary

  • Springdale, AR
  • 5 days ago
  • Springdale, AR
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Bella Vista, AR (18 miles from Springdale, AR)
  • 6 days ago
  • Bella Vista, AR (18 miles from Springdale, AR)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Advocate

  • Bentonville, AR (10 miles from Springdale, AR)
  • 7 days ago
  • Bentonville, AR (10 miles from Springdale, AR)
  • 7 days ago

Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...

Customer Service Specialist

  • Fayetteville, AR (18 miles from Springdale, AR)
  • 7 days ago
  • Fayetteville, AR (18 miles from Springdale, AR)
  • 7 days ago

Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...

Customer Service Representative

  • Bentonville, AR (10 miles from Springdale, AR)
  • 7 days ago
  • Bentonville, AR (10 miles from Springdale, AR)
  • 7 days ago

Location : Bentonville, AR / Onsite Job JOB OVERVIEW We are seeking an on-site, detail-oriented and highly organized Identity Verification (IDV)/Onboarding Specialist with an investigative mindset...

Customer Service Representative

  • Bentonville, AR (10 miles from Springdale, AR)
  • 7 days ago
  • Bentonville, AR (10 miles from Springdale, AR)
  • 7 days ago

Role : Customer Service Representative / Sales Support Specialist Location : Bentonville, Arkansas Schedule : Monday through Friday 8:00 AM - 5:00 PM (1 hour lunch) Responsibilities Enter customer orders...

Customer Service Rep II

  • Gentry, AR (12 miles from Springdale, AR)
  • 9 days ago
  • Gentry, AR (12 miles from Springdale, AR)
  • 9 days ago

Technical Experience: 2-5 years experience in a Customer Service Representative role. Industry Experience: Preference for food processing organization....

Customer Service Associate

  • Siloam Springs, AR (12 miles from Springdale, AR)
  • 9 days ago
  • Siloam Springs, AR (12 miles from Springdale, AR)
  • 9 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service - Whole Foods

  • Fayetteville, AR (18 miles from Springdale, AR)
  • 9 days ago
  • Fayetteville, AR (18 miles from Springdale, AR)
  • 9 days ago

Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...

Customer Service Associate

  • Rogers, AR (16 miles from Springdale, AR)
  • 9 days ago
  • Rogers, AR (16 miles from Springdale, AR)
  • 9 days ago

Customer Service Associate What We Are Looking For We are seeking Customer Service Associates to contribute to our service team. As a Customer Service Associate, you will play an important role in...

Demographic Data for Springdale, AR

Moving to Springdale, AR? Find some basic demographic data about Springdale, AR below.


Local
National
102,961
2,319
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Springdale, AR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Springdale, AR offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Springdale, AR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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