Customer Service Representative Jobs in Russellville, AR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep (04136) 13760 Highway 43, Suite 8
- Russellville, AR
- 3 days ago
- Russellville, AR
- 3 days ago
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
Customer Service Rep(05346) - 1001 E Parkway
- Russellville, AR
- 5 days ago
- Russellville, AR
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
This job was posted by : For more information, please see: The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding ARVAC and identifying potential...
Family Dollar - CUSTOMER SERVICE REPRESENTATIVE
- Russellville, AR
- 12 days ago
- Russellville, AR
- 12 days ago
This job was posted by : For more information, please see: Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions...
Customer Service Representative
- Dover, AR (15 miles from Russellville, AR)
- 15 days ago
- Dover, AR (15 miles from Russellville, AR)
- 15 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Technician BrightSpeed life insurance, paid time off, 401(k) United States, Arkansas, Russellville Jun 16, 2025 Company Description At Brightspeed, we are reimagining how people...
Retail Customer Service Cashier
- Morrilton, AR (20 miles from Russellville, AR)
- 27 days ago
- Morrilton, AR (20 miles from Russellville, AR)
- 27 days ago
Req ID: 459257 Address: 1600 N. Hwy 95 Morrilton, AR, 72110 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Customer Service Representative
- Dardanelle, AR (7 miles from Russellville, AR)
- 90+ days ago
- Dardanelle, AR (7 miles from Russellville, AR)
- 90+ days ago
As a Customer Service Representative (CSR) or Hostess at Pizza Hut, you are the first point of contact for our customers, ensuring they receive exceptional service from the moment they place an order...
Demographic Data for Russellville, AR
Moving to Russellville, AR? Find some basic demographic data about Russellville, AR below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Russellville, AR
Highest Education Level
Customer Service Representatives in Russellville, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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