Customer Service Representative Jobs in Rogers, AR

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 56 Jobs

Customer Service Representative

  • Lowell, AR (8 miles from Rogers, AR)
  • 1 day ago
  • Lowell, AR (8 miles from Rogers, AR)
  • 1 day ago

Discover a rewarding career path as a Customer Service Representative with Staffmark in Lowell, AR....

Customer Service Representative

  • Springdale, AR (16 miles from Rogers, AR)
  • 2 days ago
  • Springdale, AR (16 miles from Rogers, AR)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Sr. Asst, Customer Service

  • Rogers, AR
  • 3 days ago
  • Rogers, AR
  • 3 days ago

General Information Job ID ATR51161 Posting Job Title Sr. Asst, Customer Service Locations AR Rogers Employment Type Full Time Date Posted 28-Apr-2025 Relocation Support No Description &...

Customer Service Associate - Temporary

  • Springdale, AR (16 miles from Rogers, AR)
  • 5 days ago
  • Springdale, AR (16 miles from Rogers, AR)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Bella Vista, AR (15 miles from Rogers, AR)
  • 6 days ago
  • Bella Vista, AR (15 miles from Rogers, AR)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Advocate

  • Bentonville, AR (13 miles from Rogers, AR)
  • 6 days ago
  • Bentonville, AR (13 miles from Rogers, AR)
  • 6 days ago

Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...

Customer Service Representative

  • Bentonville, AR (13 miles from Rogers, AR)
  • 7 days ago
  • Bentonville, AR (13 miles from Rogers, AR)
  • 7 days ago

Location : Bentonville, AR / Onsite Job JOB OVERVIEW We are seeking an on-site, detail-oriented and highly organized Identity Verification (IDV)/Onboarding Specialist with an investigative mindset...

Customer Service Representative

  • Bentonville, AR (13 miles from Rogers, AR)
  • 7 days ago
  • Bentonville, AR (13 miles from Rogers, AR)
  • 7 days ago

Role : Customer Service Representative / Sales Support Specialist Location : Bentonville, Arkansas Schedule : Monday through Friday 8:00 AM - 5:00 PM (1 hour lunch) Responsibilities Enter customer orders...

Customer Service Rep II

  • Gentry, AR (24 miles from Rogers, AR)
  • 9 days ago
  • Gentry, AR (24 miles from Rogers, AR)
  • 9 days ago

Technical Experience: 2-5 years experience in a Customer Service Representative role. Industry Experience: Preference for food processing organization....

Customer Service Associate

  • Rogers, AR
  • 9 days ago
  • Rogers, AR
  • 9 days ago

Customer Service Associate What We Are Looking For We are seeking Customer Service Associates to contribute to our service team. As a Customer Service Associate, you will play an important role in...

Loss Prevention Customer Service Associate II

  • Rogers, AR
  • 9 days ago
  • Rogers, AR
  • 9 days ago

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Associate

  • Springdale, AR (16 miles from Rogers, AR)
  • 10 days ago
  • Springdale, AR (16 miles from Rogers, AR)
  • 10 days ago

This is a reposting of previous Customer Service roles with an updated schedule and requirements. Do not submit any candidates that were previously rejected/interviewed. Note: Prescreen Questions...

Customer Service Associate

  • Centerton, AR (17 miles from Rogers, AR)
  • 10 days ago
  • Centerton, AR (17 miles from Rogers, AR)
  • 10 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Rogers, AR
  • 11 days ago
  • Rogers, AR
  • 11 days ago

Who is America's Car-Mart? America's Car-Mart is in business to help people. As a part of our Team, you will be a part of helping thousands of our customers stay on the road and give them peace of...

Customer Service Representative

  • Springdale, AR (16 miles from Rogers, AR)
  • 15 days ago
  • Springdale, AR (16 miles from Rogers, AR)
  • 15 days ago

Brokerage Company Customer Service Representative Job Description Giltner Logistics is experiencing market growth in the industry and we are proud to be adding to our operations team....

Demographic Data for Rogers, AR

Moving to Rogers, AR? Find some basic demographic data about Rogers, AR below.


Local
National
86,980
2,384
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Rogers, AR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Rogers, AR offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Rogers, AR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »