Customer Service Representative Jobs in Jonesboro, AR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative Job Details Level Entry Job Location FMH Conveyors Jonesboro - Jonesboro, AR Position Type Full Time Education Level Not Specified Travel Percentage None Job Shift Day...
This job was posted by : For more information, please see: GENERAL DESCRIPTION OF POSITION The Customer Service Representative (CSR) I is responsible for retaining existing relationships and establishing...
Customer Service Representative
- Harrisburg, AR (22 miles from Jonesboro, AR)
- 6 days ago
- Harrisburg, AR (22 miles from Jonesboro, AR)
- 6 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Paragould, AR (17 miles from Jonesboro, AR)
- 10 days ago
- Paragould, AR (17 miles from Jonesboro, AR)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Client Service Specialist - Commercial Lines
- Lake City, AR (12 miles from Jonesboro, AR)
- 45+ days ago
- Lake City, AR (12 miles from Jonesboro, AR)
- 45+ days ago
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the...
Customer Service Rep (5354) - Paragould, AR
- Paragould, AR (17 miles from Jonesboro, AR)
- 45+ days ago
- Paragould, AR (17 miles from Jonesboro, AR)
- 45+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep (5356) - Jonesboro, AR (Red Wolf Blvd)
- Jonesboro, AR
- 60+ days ago
- Jonesboro, AR
- 60+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Retail Customer Service Cashier
- Jonesboro, AR (9 miles from Jonesboro, AR)
- 60+ days ago
- Jonesboro, AR (9 miles from Jonesboro, AR)
- 60+ days ago
Req ID: 459670 Address: 5101 East Parker Road Jonesboro, AR, 72404 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep (5344) - Trumann, AR (Opening Soon!)
- Trumann, AR (21 miles from Jonesboro, AR)
- 90+ days ago
- Trumann, AR (21 miles from Jonesboro, AR)
- 90+ days ago
Company Description Job Description Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as...
Customer Service Rep (5350) - Jonesboro, AR (Johnson St)
- Jonesboro, AR
- 90+ days ago
- Jonesboro, AR
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Jonesboro, AR
Moving to Jonesboro, AR? Find some basic demographic data about Jonesboro, AR below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Jonesboro, AR
Highest Education Level
Customer Service Representatives in Jonesboro, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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