Customer Service Representative Jobs in Jacksonville, AR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative I
- Little Rock, AR (13 miles from Jacksonville, AR)
- 4 hours ago
- Little Rock, AR (13 miles from Jacksonville, AR)
- 4 hours ago
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0% Job Description As the world...
Part-Time Customer Service Agent
- Little Rock, AR (13 miles from Jacksonville, AR)
- 15 hours ago
- Little Rock, AR (13 miles from Jacksonville, AR)
- 15 hours ago
Overview Come and work for Envoy Air, an American Airlines Group Company, at LIT and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing...
Customer Service Representative
- Little Rock, AR (13 miles from Jacksonville, AR)
- 16 hours ago
- Little Rock, AR (13 miles from Jacksonville, AR)
- 16 hours ago
Staffmark is seeking a skilled Customer Service Representative for a growing logistics operation in Little Rock, AR....
Full Time Float Customer Service Representative, Pulaski County
- Jacksonville, AR
- 1 day ago
- Jacksonville, AR
- 1 day ago
GENERAL DESCRIPTION OF POSITION Provide warm and friendly service to customers and potential customers. Responsible for retaining and servicing existing relationships and opening new deposit...
Full Time Customer Service Representative, Main Branch
- Jacksonville, AR
- 1 day ago
- Jacksonville, AR
- 1 day ago
GENERAL DESCRIPTION OF POSITION Provide warm and friendly service to customers and potential customers. The CSR is responsible for retaining and servicing existing relationships and opening new...
- Conway, AR (16 miles from Jacksonville, AR)
- 1 day ago
- Conway, AR (16 miles from Jacksonville, AR)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Test Center Administrator
- Little Rock, AR (13 miles from Jacksonville, AR)
- 1 day ago
- Little Rock, AR (13 miles from Jacksonville, AR)
- 1 day ago
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic...
Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.Connect with customers via phone/email/chat/and or social media to...
Remote WorkCustomer Service Return Agent - Little Rock Airport
- Little Rock, AR (13 miles from Jacksonville, AR)
- 3 days ago
- Little Rock, AR (13 miles from Jacksonville, AR)
- 3 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Customer Service Associate - Temporary
- Cabot, AR (5 miles from Jacksonville, AR)
- 4 days ago
- Cabot, AR (5 miles from Jacksonville, AR)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Unit Customer Service Specialist - Behavioral Health
- Little Rock, AR (13 miles from Jacksonville, AR)
- 5 days ago
- Little Rock, AR (13 miles from Jacksonville, AR)
- 5 days ago
Department: Behavioral Health Shift: Day Working Hours: 0630-1900 Summary: The Unit Customer Service Specialist / Secretary carries out secretarial duties related to the smooth functioning of...
Relief Customer Service Representative Driver
- Little Rock, AR (13 miles from Jacksonville, AR)
- 5 days ago
- Little Rock, AR (13 miles from Jacksonville, AR)
- 5 days ago
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements....
Remote Customer Service Representative
- Little Rock Air Force Base, AR
- 5 days ago
- Little Rock Air Force Base, AR
- 5 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkClient Service Specialist (Teller)
- North Little Rock, AR (14 miles from Jacksonville, AR)
- 6 days ago
- North Little Rock, AR (14 miles from Jacksonville, AR)
- 6 days ago
Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...
Representative. II, Customer Service Order Processing
- Little Rock, AR (13 miles from Jacksonville, AR)
- 6 days ago
- Little Rock, AR (13 miles from Jacksonville, AR)
- 6 days ago
. + Coordinates with a variety of internal stakeholders, including Planners and externally facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases...
Remote WorkDemographic Data for Jacksonville, AR
Moving to Jacksonville, AR? Find some basic demographic data about Jacksonville, AR below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Jacksonville, AR
Highest Education Level
Customer Service Representatives in Jacksonville, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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