Customer Service Representative Jobs in Hot Springs, AR

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 17 Jobs

Patient Access Customer Service Representative

  • R1 RCM
  • Benton, AR (20 miles from Hot Springs, AR)
  • 6 days ago
  • Benton, AR (20 miles from Hot Springs, AR)
  • 6 days ago

Patient Access Customer Service Representative On-Site Benton, AR | LifePoint Saline Memorial Hospital Schedule: Wednesday - Saturday, 5pm - 5am | Rotating Wednesdays, 5pm - 11pm Are you passionate...

In Person

Customer Service Rep(05336) - 2744 Albert Pike Road, Suite A

  • Domino's
  • Hot Springs, AR
  • 7 days ago
  • Hot Springs, AR
  • 7 days ago

Customer Service RepresentativeDuties & Responsibilities:We are looking for Customer Service Representatives with hustle, personality and people skills....

In Person

Customer Service / Lot Attendant

  • U-Haul
  • Hot Springs, AR
  • 16 days ago
  • Hot Springs, AR
  • 16 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

In Person

Bilingual Japanese Customer Service Representative

  • CVS Health
  • Benton, AR (18 miles from Hot Springs, AR)
  • 17 days ago
  • Benton, AR (18 miles from Hot Springs, AR)
  • 17 days ago

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues...

In Person

Customer Service Agent

  • Southern Airways Corporation
  • Hot Springs, AR
  • 27 days ago
  • Hot Springs, AR
  • 27 days ago

At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a...

In Person

Customer Service/Sales

  • Home Depot
  • Hot Springs, AR
  • 30+ days ago
  • Hot Springs, AR
  • 30+ days ago

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our...

In Person

Pro Customer Service/Sales

  • Home Depot
  • Hot Springs, AR
  • 30+ days ago
  • Hot Springs, AR
  • 30+ days ago

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The...

In Person

Crew Member (5393) - HSV East (Customer Service & Pizza Maker) 1195 Desoto Blvd

  • Domino's Pizza
  • Hot Springs Village, AR (9 miles from Hot Springs, AR)
  • 30+ days ago
  • Hot Springs Village, AR (9 miles from Hot Springs, AR)
  • 30+ days ago

Company Description Please apply at As part of the largest pizza company in the world, Galaxy 3K, LLC operates 2 Domino's locations in Hot Springs Village, AR. We run fast paced, clean, & friendly...

In Person

Customer Service Rep(05335) - 2110 Higdon Ferry Rd

  • Domino's Pizza
  • Hot Springs, AR
  • 45+ days ago
  • Hot Springs, AR
  • 45+ days ago

Company Description Job Description Take Great Care of Our Customers Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.

In Person

Customer Service Representative

  • Circle K
  • Malvern, AR (13 miles from Hot Springs, AR)
  • 45+ days ago
  • Malvern, AR (13 miles from Hot Springs, AR)
  • 45+ days ago

Store 2741789: 3508 Oliver Lancaster Blvd, Malvern, Arkansas 72104 Shift Availability Weekends Only Time Type Part time Customer Service Representative We want you to join our team as a Customer Service...

In Person Part Time

Customer Service- Rockport, AR

  • JRL Multi Foods, LLC dba Popeyes Louisiana Kitchen
  • Rockport, AR (13 miles from Hot Springs, AR)
  • 45+ days ago
  • Rockport, AR (13 miles from Hot Springs, AR)
  • 45+ days ago

Customer Service- Rockport, AR at JRL Multi Foods, LLC dba Popeyes Louisiana Kitchen in Rockport, Arkansas, United States Job Description As a Customer Service person, you are responsible for...

In Person

Crew Member (5334) - HSV West (Customer Service & Pizza Maker) 4656 N Hwy 7

  • Domino's Pizza
  • Hot Springs Village, AR (9 miles from Hot Springs, AR)
  • 45+ days ago
  • Hot Springs Village, AR (9 miles from Hot Springs, AR)
  • 45+ days ago

Company Description Please apply at As part of the largest pizza company in the world, Galaxy 3K, LLC operates 2 Domino's locations in Hot Springs Village, AR. We run fast paced, clean, & friendly...

In Person

Customer Service Representative

  • Domino's Pizza
  • Malvern, AR (13 miles from Hot Springs, AR)
  • 90+ days ago
  • Malvern, AR (13 miles from Hot Springs, AR)
  • 90+ days ago

Company Description PGF Pizza LLC is a locally owned and operated franchise. Job Description You got game? You got spring in your step? You want the best job in the world! And schedules that work...

In Person

Customer Service Rep(09609) - 17310 I-30

  • Domino's Pizza
  • Benton, AR (20 miles from Hot Springs, AR)
  • 90+ days ago
  • Benton, AR (20 miles from Hot Springs, AR)
  • 90+ days ago

Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....

In Person

Client Service Specialist

  • Integrity Marketing
  • Hot Springs, AR
  • 90+ days ago
  • Hot Springs, AR
  • 90+ days ago

center experience preferred Able to juggle multiple tasks and keep things moving in a fast-paced environment....

In Person

Demographic Data for Hot Springs, AR

Moving to Hot Springs, AR? Find some basic demographic data about Hot Springs, AR below.


Local
National
3,011,550
67,954

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Hot Springs, AR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Hot Springs, AR offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Hot Springs, AR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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