Customer Service Representative Jobs in Fayetteville, AR

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 24 Jobs

Customer Service Representative

  • Giltner
  • Springdale, AR (18 miles from Fayetteville, AR)
  • 4 hours ago
  • Springdale, AR (18 miles from Fayetteville, AR)
  • 4 hours ago

Brokerage Company Customer Service Representative Job Description Giltner Logistics is experiencing market growth in the industry and we are proud to be adding to our operations team....

In Person

Customer Service Rep(05323) - 3484 W Wedington

  • Domino's Pizza
  • Fayetteville, AR
  • 5 days ago
  • Fayetteville, AR
  • 5 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

In Person

Customer Service Representative

  • Karcher
  • Fayetteville, AR
  • 6 days ago
  • Fayetteville, AR
  • 6 days ago

This is how you WOW: Customer Champion: Serve as the primary point of contact, addressing customer needs from start to finish with a high degree of quality, accuracy, and professionalism....

In Person

Customer Service Rep(05317) - 2368 E Robinson

  • Domino's Pizza
  • Springdale, AR (18 miles from Fayetteville, AR)
  • 8 days ago
  • Springdale, AR (18 miles from Fayetteville, AR)
  • 8 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

In Person

Customer Service Representative Bilingual Spanish (remote)

  • Central Research, Inc
  • Lowell, AR (20 miles from Fayetteville, AR)
  • 11 days ago
  • Lowell, AR (20 miles from Fayetteville, AR)
  • 11 days ago

Bilingual Spanish Customer Service Representative (Remote) Location: Remote - Must reside within a 75-mile radius of a CRI deployment facility in Lowell, AR, or Hendersonville, TNPay: $17.75 per hourJoin...

Remote

Health Care Customer Service Representative

  • State Collection Service
  • Fayetteville, AR
  • 13 days ago
  • Fayetteville, AR
  • 13 days ago

The GREAT STATE TEAM is seeking Remote Health Care Customer Service Representatives to join our fast-growing teams!...

Remote

Customer Service Agent

  • Staffmark
  • Lowell, AR (20 miles from Fayetteville, AR)
  • 14 days ago
  • Lowell, AR (20 miles from Fayetteville, AR)
  • 14 days ago

Now hiring Customer Service Agent Location: Lowell, AR Pay Rate: $13.00 per hour Shift: Monday - Friday | 7:00 AM - 4:00 PM Monday -Friday | 11:00 AM - 8:00 PM Monday - Friday | 12:00 PM - 9:00 PM...

In Person

Customer Service Rep(05300) - 1065 N Garland Ave

  • Domino's
  • Fayetteville, AR
  • 19 days ago
  • Fayetteville, AR
  • 19 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...

In Person

Customer Experience Representative - ICS

  • J.B. Hunt Transport, Inc.
  • Lowell, AR (20 miles from Fayetteville, AR)
  • 24 days ago
  • Lowell, AR (20 miles from Fayetteville, AR)
  • 24 days ago

Customer Experience Representative - ICS Department: Customer Service & Contact Center Operations Country: United States of America State/Province: Arkansas City: Lowell Full/Part Time: Full time...

In Person

P&C Commercial - Customer Services Rep

  • Stephens Inc.
  • Fayetteville, AR
  • 26 days ago
  • Fayetteville, AR
  • 26 days ago

This position will provide service to existing and prospective clients of Stephens Insurance. They will communicate with customers by phone or in person to assist them with questions, problems,...

In Person

Customer Support Specialist (remote)

  • Central Research, Inc
  • Lowell, AR (20 miles from Fayetteville, AR)
  • 30+ days ago
  • Lowell, AR (20 miles from Fayetteville, AR)
  • 30+ days ago

Service Representatives....

Hybrid

Customer Experience Representative

  • J.B. Hunt Transport, Inc.
  • Lowell, AR (20 miles from Fayetteville, AR)
  • 30+ days ago
  • Lowell, AR (20 miles from Fayetteville, AR)
  • 30+ days ago

Customer Experience Representative Department: Customer Service & Contact Center Operations Country: United States of America State/Province: Arkansas City: Lowell Full/Part Time: Full time Job...

In Person

Customer Service Representative

  • U-Haul
  • Springdale, AR (18 miles from Fayetteville, AR)
  • 30+ days ago
  • Springdale, AR (18 miles from Fayetteville, AR)
  • 30+ days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

In Person

Customer Service/Sales

  • Home Depot
  • Fayetteville, AR
  • 30+ days ago
  • Fayetteville, AR
  • 30+ days ago

Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

In Person

Customer Support Specialist

  • Staffmark
  • Springdale, AR (18 miles from Fayetteville, AR)
  • 30+ days ago
  • Springdale, AR (18 miles from Fayetteville, AR)
  • 30+ days ago

Gear Up to Own This Chat Support Job: 1 year of customer service experience (call center experience a plus). Strong oral communication skills with a clear, pleasant speaking voice....

In Person

Demographic Data for Fayetteville, AR

Moving to Fayetteville, AR? Find some basic demographic data about Fayetteville, AR below.


Local
National
113,181
3,222
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Fayetteville, AR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Fayetteville, AR offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fayetteville, AR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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