Customer Service Representative Jobs in Decatur, AR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Bentonville, AR (11 miles from Decatur, AR)
- 10 hours ago
- Bentonville, AR (11 miles from Decatur, AR)
- 10 hours ago
Support Agent Job Location: Bentonville, AR Duration: 12 Months Contract Job Description: Client eCommerce is looking for an engaged and excited associate to support our growing team. The Trust...
Customer Service Representative
- Bentonville, AR (11 miles from Decatur, AR)
- 10 hours ago
- Bentonville, AR (11 miles from Decatur, AR)
- 10 hours ago
Role Title: Trust & Safety Duration: 12 months contract Location: Bentonville, Arkansas Position Description The Trust and Safety Operations support agent will support the company's incident...
Customer Service Representative
- Lowell, AR (19 miles from Decatur, AR)
- 1 day ago
- Lowell, AR (19 miles from Decatur, AR)
- 1 day ago
Discover a rewarding career path as a Customer Service Representative with Staffmark in Lowell, AR....
Customer Service Representative
- Springdale, AR (15 miles from Decatur, AR)
- 3 days ago
- Springdale, AR (15 miles from Decatur, AR)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Springdale, AR (15 miles from Decatur, AR)
- 6 days ago
- Springdale, AR (15 miles from Decatur, AR)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Bella Vista, AR (14 miles from Decatur, AR)
- 7 days ago
- Bella Vista, AR (14 miles from Decatur, AR)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Bentonville, AR (11 miles from Decatur, AR)
- 7 days ago
- Bentonville, AR (11 miles from Decatur, AR)
- 7 days ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Representative
- Bentonville, AR (11 miles from Decatur, AR)
- 8 days ago
- Bentonville, AR (11 miles from Decatur, AR)
- 8 days ago
Location : Bentonville, AR / Onsite Job JOB OVERVIEW We are seeking an on-site, detail-oriented and highly organized Identity Verification (IDV)/Onboarding Specialist with an investigative mindset...
Customer Service Representative
- Bentonville, AR (11 miles from Decatur, AR)
- 8 days ago
- Bentonville, AR (11 miles from Decatur, AR)
- 8 days ago
Role : Customer Service Representative / Sales Support Specialist Location : Bentonville, Arkansas Schedule : Monday through Friday 8:00 AM - 5:00 PM (1 hour lunch) Responsibilities Enter customer orders...
- Gentry, AR (4 miles from Decatur, AR)
- 9 days ago
- Gentry, AR (4 miles from Decatur, AR)
- 9 days ago
Technical Experience: 2-5 years experience in a Customer Service Representative role. Industry Experience: Preference for food processing organization....
- Siloam Springs, AR (11 miles from Decatur, AR)
- 10 days ago
- Siloam Springs, AR (11 miles from Decatur, AR)
- 10 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Springdale, AR (15 miles from Decatur, AR)
- 10 days ago
- Springdale, AR (15 miles from Decatur, AR)
- 10 days ago
This is a reposting of previous Customer Service roles with an updated schedule and requirements. Do not submit any candidates that were previously rejected/interviewed. Note: Prescreen Questions...
Retail Customer Service Cashier
- Watts, OK (20 miles from Decatur, AR)
- 12 days ago
- Watts, OK (20 miles from Decatur, AR)
- 12 days ago
Req ID: 458913 Address: 3033 Highway 412 Watts, OK, 74964 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Customer Service Associate Job
- Siloam Springs, AR (11 miles from Decatur, AR)
- 14 days ago
- Siloam Springs, AR (11 miles from Decatur, AR)
- 14 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 300...
Customer Service Representative
- Springdale, AR (15 miles from Decatur, AR)
- 15 days ago
- Springdale, AR (15 miles from Decatur, AR)
- 15 days ago
Brokerage Company Customer Service Representative Job Description Giltner Logistics is experiencing market growth in the industry and we are proud to be adding to our operations team....
Demographic Data for Decatur, AR
Moving to Decatur, AR? Find some basic demographic data about Decatur, AR below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Decatur, AR
Highest Education Level
Customer Service Representatives in Decatur, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »