Customer Service Representative Jobs in Alma, AR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Associate
- Fort Smith, AR (14 miles from Alma, AR)
- 3 hours ago
- Fort Smith, AR (14 miles from Alma, AR)
- 3 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative
- Fort Smith, AR (14 miles from Alma, AR)
- 2 days ago
- Fort Smith, AR (14 miles from Alma, AR)
- 2 days ago
Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(05311) - 933 W Center St, Ste 1
- Greenwood, AR (18 miles from Alma, AR)
- 6 days ago
- Greenwood, AR (18 miles from Alma, AR)
- 6 days ago
Uphold Domino's standards of grooming, uniform, and appearance. *Collect cash and credit card payments. *Promote pizza products and specials. *Receive cross-training for preparing products and...
Customer Service Rep(09624) - 4421 Grand Ave
- Fort Smith, AR (14 miles from Alma, AR)
- 7 days ago
- Fort Smith, AR (14 miles from Alma, AR)
- 7 days ago
Company Description Job Description Uphold Domino's standards of grooming, uniform, and appearance. Collect cash and credit card payments. Promote pizza products and specials. Receive...
Customer Service Representative
- Fort Smith, AR (14 miles from Alma, AR)
- 9 days ago
- Fort Smith, AR (14 miles from Alma, AR)
- 9 days ago
Job Overview As a Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S....
Customer Service Representative - Lavaca
- Lavaca, AR (6 miles from Alma, AR)
- 12 days ago
- Lavaca, AR (6 miles from Alma, AR)
- 12 days ago
The Customer Service Representative provides professional and efficient customer service by managing inquiries, resolving issues, and maintaining accurate customer records....
- Fort Smith, AR (14 miles from Alma, AR)
- 12 days ago
- Fort Smith, AR (14 miles from Alma, AR)
- 12 days ago
Customer Service Associate** **Who we are:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and...
Medical Screener - Reception Technician (Customer Service)
- Fort Smith, AR (14 miles from Alma, AR)
- 12 days ago
- Fort Smith, AR (14 miles from Alma, AR)
- 12 days ago
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. In compliance with...
Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Representative
- Charleston, AR (12 miles from Alma, AR)
- 15 days ago
- Charleston, AR (12 miles from Alma, AR)
- 15 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service - Donor Support Technician
- Fort Smith, AR (14 miles from Alma, AR)
- 22 days ago
- Fort Smith, AR (14 miles from Alma, AR)
- 22 days ago
Customer Service - Donor Support Technician CSL Plasma - 2.9 Fort Smith, AR Job Details Part-time Estimated: $25.3K - $29.4K a year 1 day ago Qualifications Bilingual Basic math High school...
Retail Customer Service Cashier
- Ozark, AR (18 miles from Alma, AR)
- 27 days ago
- Ozark, AR (18 miles from Alma, AR)
- 27 days ago
Req ID: 459267 Address: 2229 N 3rd Street Ozark, AR, 72949 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Client Service Associate-Fort Smith, AR
- Fort Smith, AR (14 miles from Alma, AR)
- 29 days ago
- Fort Smith, AR (14 miles from Alma, AR)
- 29 days ago
**Job Summary** Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Client Service...
Customer Service Rep(05310) - 3701 Phoenix
- Fort Smith, AR (14 miles from Alma, AR)
- 30+ days ago
- Fort Smith, AR (14 miles from Alma, AR)
- 30+ days ago
Company Description #1 Pizza Company with flexible hours. Job Description Uphold Domino's standards of grooming, uniform, and appearance. Collect cash and credit card payments. Promote pizza...
Demographic Data for Alma, AR
Moving to Alma, AR? Find some basic demographic data about Alma, AR below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Alma, AR
Highest Education Level
Customer Service Representatives in Alma, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles

How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »