Customer Service Representative Jobs in Tucson, AZ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 66 Jobs

Customer Service Representative

  • Sahuarita, AZ (9 miles from Tucson, AZ)
  • 17 hours ago
  • Sahuarita, AZ (9 miles from Tucson, AZ)
  • 17 hours ago

Customer Service Representative Tucson, AZ Salary: $19.06 - $23.82 per hour / $38,405 - $47,997 annually *pay is commensurate to experience At GEICO, we offer a rewarding career where your ambitions...

Customer Service Representative

  • Tucson, AZ
  • 24 days ago
  • Tucson, AZ
  • 24 days ago

What Will I Do as a Customer Service Representative? As a Customer Service Representative, you have the opportunity to make someones day and thats what youll do when you work for us!...

Inbound Customer Service Representative

  • Tucson, AZ
  • 29 days ago
  • Tucson, AZ
  • 29 days ago

What Will I Do as a Customer Service Representative? As a Customer Service Representative, you have the opportunity to make someones day and thats what youll do when you work for us!...

Customer Service Representative

  • Oro Valley, AZ (19 miles from Tucson, AZ)
  • 13 hours ago
  • Oro Valley, AZ (19 miles from Tucson, AZ)
  • 13 hours ago

Store 2708869: 8780 N Oracle Rd, Oro Valley, Arizona 85737 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer service Rep 1946

  • Tucson, AZ
  • 13 hours ago
  • Tucson, AZ
  • 13 hours ago

Store 2701946: 2332 N Oracle Rd, Tucson, Arizona 85705 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Care Specialist

  • Tucson, AZ
  • 1 day ago
  • Tucson, AZ
  • 1 day ago

We're looking for customer-focused professionals with healthcare, insurance, or call center experience who can adapt quickly, communicate clearly, and deliver exceptional service....

Remote Work

(7542) Green Valley: Customer Service Rep

  • Green Valley, AZ (17 miles from Tucson, AZ)
  • 3 days ago
  • Green Valley, AZ (17 miles from Tucson, AZ)
  • 3 days ago

Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us....

Pharmacy Customer Service Associate

  • Oro Valley, AZ (19 miles from Tucson, AZ)
  • 6 days ago
  • Oro Valley, AZ (19 miles from Tucson, AZ)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

$16/HR. Remote Medical Customer Care Agent (TUCSON,AZ Only)

  • Tucson, AZ
  • 6 days ago
  • Tucson, AZ
  • 6 days ago

Job Qualifications: Must have 1 year or more of RECENT call center experience. (NO EXCEPTIONS) Knowledge of medical terminology, HIPAA regulations, and patient privacy practices a PLUS!...

Remote Work

Customer Service & E-Commerce Supervisor - Full Time

  • Tucson, AZ
  • 6 days ago
  • Tucson, AZ
  • 6 days ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Customer Service Representative

  • Tucson, AZ
  • 6 days ago
  • Tucson, AZ
  • 6 days ago

Job Description Client Service Representative Join our team and be the warm, welcoming face of our practice! In this role, you'll ensure every client enjoys an exceptional and efficient experience...

Customer Care Representative

  • Tucson, AZ
  • 7 days ago
  • Tucson, AZ
  • 7 days ago

Notice of Vacancy (Classified Position) Date Posted: August 13, 2025 Date Expires: August 27, 2025 Testing Date: Week of September 8, 2025 (You will be notified of date and time) Interview Date:...

Customer Service - Donor Support Technician

  • Tucson, AZ
  • 7 days ago
  • Tucson, AZ
  • 7 days ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Customer Service Associate I

  • Green Valley, AZ (17 miles from Tucson, AZ)
  • 7 days ago
  • Green Valley, AZ (17 miles from Tucson, AZ)
  • 7 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Oro Valley, AZ (19 miles from Tucson, AZ)
  • 7 days ago
  • Oro Valley, AZ (19 miles from Tucson, AZ)
  • 7 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Demographic Data for Tucson, AZ

Moving to Tucson, AZ? Find some basic demographic data about Tucson, AZ below.


Local
National
914,763
19,425
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Tucson, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Tucson, AZ offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Tucson, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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