Customer Service Representative Jobs in Tucson, AZ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Senior Customer Service Representative
- Sahuarita, AZ (9 miles from Tucson, AZ)
- 30+ days ago
- Sahuarita, AZ (9 miles from Tucson, AZ)
- 30+ days ago
Senior Customer Service Representative Tucson, AZ Salary: $21.44-$23.82 per hour/$43,200-$47,997 annually commensurate to experience At GEICO, we offer a rewarding career where your ambitions are met...
Experienced Bilingual Customer Service Representative
- Vail, AZ (14 miles from Tucson, AZ)
- 6 days ago
- Vail, AZ (14 miles from Tucson, AZ)
- 6 days ago
Experienced Bilingual Customer Service Representative Salary: $21.44-$23.82 per hour/$43,200-$47,997 annually commensurate to experience +10% Bilingual Skill Differential!...
Bilingual Customer Service Representative
- Vail, AZ (14 miles from Tucson, AZ)
- 6 days ago
- Vail, AZ (14 miles from Tucson, AZ)
- 6 days ago
Bilingual Customer Service Representative Salary: $19.06 per hour / $38,405 annually +10% Bilingual Skill Differential Increase your earning potential!...
What Will I Do as a Customer Service Representative? As a Customer Service Representative, you have the opportunity to make someones day and thats what youll do when you work for us!...
What Will I Do as a Customer Service Representative? As a Customer Service Representative, you have the opportunity to make someones day and thats what youll do when you work for us!...
Our Insurance Specialists start at $37,960 per year, plus bonus. Our top Insurance Specialists earn an extra $3 per hour with bonus (with an additional $0.50 an hour in onsite differential). We...
DEPT OF TRANSPORTATION Driving the future of transportation with a diverse and innovative team! CUSTOMER SERVICE UNIT SUPERVISOR Open to CURRENT ADOT EMPLOYEES Only Job Location: Address: 3565 S...
We manufacture a wide range of custom products in-house, and were looking for a motivated individual who can confidently communicate with clients and prospects, many of whom are household names....
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
Customer Service Representative
- Sahuarita, AZ (9 miles from Tucson, AZ)
- 1 day ago
- Sahuarita, AZ (9 miles from Tucson, AZ)
- 1 day ago
Client Service Representative VCA Valley Animal Hospital of Sahuarita, is seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission...
Customer Service - Donor Support Technician (Bilingual English/Spanish)
- Tucson, AZ
- 1 day ago
- Tucson, AZ
- 1 day ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Position: Customer Service Representative Location: 1650 S....
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Demographic Data for Tucson, AZ
Moving to Tucson, AZ? Find some basic demographic data about Tucson, AZ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Tucson, AZ
Highest Education Level
Customer Service Representatives in Tucson, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Baking
- Point-of-Sale System
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Scanning
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Filing
- English
- Multitasking
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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