Customer Service Representative Jobs in Prescott, AZ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Company Description Job Description Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as...
Customer Service Rep(09200) - 1021 N SR 89 #103
- Chino Valley, AZ (15 miles from Prescott, AZ)
- 12 hours ago
- Chino Valley, AZ (15 miles from Prescott, AZ)
- 12 hours ago
Company Description Job Description ABOUT THE JOB Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(09210) - 1100 East State Route 260, Suite C-3
- Cottonwood, AZ (18 miles from Prescott, AZ)
- 2 days ago
- Cottonwood, AZ (18 miles from Prescott, AZ)
- 2 days ago
Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride....
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative
- Chino Valley, AZ (15 miles from Prescott, AZ)
- 10 days ago
- Chino Valley, AZ (15 miles from Prescott, AZ)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Engineer (System Administrator) (ESOM)
- Prescott, AZ
- 11 days ago
- Prescott, AZ
- 11 days ago
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...
- Prescott Valley, AZ (5 miles from Prescott, AZ)
- 19 days ago
- Prescott Valley, AZ (5 miles from Prescott, AZ)
- 19 days ago
Customer Service Rep 2.5 2.5 out of 5 stars Prescott Valley, AZ 86314 This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and...
- Prescott Valley, AZ (5 miles from Prescott, AZ)
- 20 days ago
- Prescott Valley, AZ (5 miles from Prescott, AZ)
- 20 days ago
This job was posted by : For more information, please see: Join our dynamic team as a Customer Service & Estimating Specialist, where you\'ll play a key role in developing solutions for bulk...
Customer Service Representative
- Cottonwood, AZ (18 miles from Prescott, AZ)
- 27 days ago
- Cottonwood, AZ (18 miles from Prescott, AZ)
- 27 days ago
Mingus Ave., Cottonwood, Arizona 85326 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Amazon Locker+ Customer Service Associate
- Prescott Valley, AZ (5 miles from Prescott, AZ)
- 45+ days ago
- Prescott Valley, AZ (5 miles from Prescott, AZ)
- 45+ days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Part-Time Client Service Associate/Teller (20 Hours) - Cottonwood (AZ)
- Cottonwood, AZ (18 miles from Prescott, AZ)
- 45+ days ago
- Cottonwood, AZ (18 miles from Prescott, AZ)
- 45+ days ago
At National Bank of Arizona, we're a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee...
- Prescott Valley, AZ (5 miles from Prescott, AZ)
- 45+ days ago
- Prescott Valley, AZ (5 miles from Prescott, AZ)
- 45+ days ago
Starting hiring pay at: $15.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Demographic Data for Prescott, AZ
Moving to Prescott, AZ? Find some basic demographic data about Prescott, AZ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Prescott, AZ
Highest Education Level
Customer Service Representatives in Prescott, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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