Customer Service Representative Jobs in Oro Valley, AZ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 53 Jobs

Customer Service Agent

  • Afni
  • Rillito, AZ (12 miles from Oro Valley, AZ)
  • 30+ days ago
  • Rillito, AZ (12 miles from Oro Valley, AZ)
  • 30+ days ago

What are the qualifications to be a Customer Service Representative at Afni?...

In Person

Inbound Customer Service Representative

  • Afni
  • Cortaro, AZ (6 miles from Oro Valley, AZ)
  • 6 days ago
  • Cortaro, AZ (6 miles from Oro Valley, AZ)
  • 6 days ago

What are the qualifications to be a Customer Service Representative at Afni?...

In Person

Customer Service Representative

  • Afni
  • Cortaro, AZ (6 miles from Oro Valley, AZ)
  • 30+ days ago
  • Cortaro, AZ (6 miles from Oro Valley, AZ)
  • 30+ days ago

What are the qualifications to be a Customer Service Representative at Afni?...

In Person

Customer Service Representative

  • GEICO
  • Tucson, AZ (19 miles from Oro Valley, AZ)
  • 60+ days ago
  • Tucson, AZ (19 miles from Oro Valley, AZ)
  • 60+ days ago

Customer Service Representative Tucson, AZ Salary: $19.06 - $23.82 per hour / $38,405 - $47,997 annually *pay is commensurate to experience Onsite in office position At GEICO, we offer a rewarding career...

In Person

Customer Service Specialist - Automotive Finishes

  • Sherwin Williams
  • Tucson, AZ (19 miles from Oro Valley, AZ)
  • 11 hours ago
  • Tucson, AZ (19 miles from Oro Valley, AZ)
  • 11 hours ago

The Customer Service Specialist is essential to the success of our Automotive branches. The Customer Service Specialist works closely with our customers to determine their needs, answer their...

In Person

Client Services Representative

  • Sahuaro Vista Veterinary Clinic
  • Oro Valley, AZ
  • 13 hours ago
  • Oro Valley, AZ
  • 13 hours ago

As the first and last face our clients see, our Customer Service Representatives are the heartbeat of our hospital....

In Person

Customer Service - Self Storage Manager

  • Public Storage
  • Tucson, AZ (19 miles from Oro Valley, AZ)
  • 1 day ago
  • Tucson, AZ (19 miles from Oro Valley, AZ)
  • 1 day ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

In Person

Customer Service - North Tucson

  • Tucson, AZ (19 miles from Oro Valley, AZ)
  • 2 days ago
  • Tucson, AZ (19 miles from Oro Valley, AZ)
  • 2 days ago

Customer Service/Road Tester JOB SUMMARY: Working outdoors, administering parking tests, road tests (testing for earning a Driver's License) and observing driving/road tests while riding along in...

In Person

Customer Service Representative

  • Insight Global, LLC
  • Oro Valley, AZ
  • 3 days ago
  • Oro Valley, AZ
  • 3 days ago

Insight Global is seeking a customer service-oriented professional that has experience from a financial institution where the candidate has worked to solve problems within emails, phone calls, and...

In Person

(7633) Tucson: Customer Service Rep

  • Domino's
  • Oro Valley, AZ
  • 6 days ago
  • Oro Valley, AZ
  • 6 days ago

Job DescriptionAs a Customer Service Representative (CSR), you are the first and sometimes the only impression of us....

In Person

Military Spouse Opportunity: Retail Customer Service Account Specialist I

  • JP Morgan
  • Tucson, AZ (19 miles from Oro Valley, AZ)
  • 7 days ago
  • Tucson, AZ (19 miles from Oro Valley, AZ)
  • 7 days ago

At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative...

In Person

VCA Valley Animal Hospital & Emergency Center Customer Service Representative

  • VCA Animal Hospitals
  • Tucson, AZ (19 miles from Oro Valley, AZ)
  • 7 days ago
  • Tucson, AZ (19 miles from Oro Valley, AZ)
  • 7 days ago

Client Service Representative VCA Valley Animal Hospital & Emergency Center is seeking an experienced Client Service Representative to work overnights and weekends on our team, At VCA Animal...

In Person

Airport Customer Service Agent (AS) - TUS (PT)

  • Unifi Aviation, LLC
  • Tucson, AZ (19 miles from Oro Valley, AZ)
  • 8 days ago
  • Tucson, AZ (19 miles from Oro Valley, AZ)
  • 8 days ago

General information Job Title Airport Customer Service Agent (AS) - TUS (PT) Date Thursday, April 23, 2026 Entity Unifi Aviation, LLC State Arizona City Tucson Base Pay Rate: $ 16.20 Full/Part...

In Person

Caregiver Trainee Great for Customer Service Background $18/hr

  • Alternatives in Home Care
  • Tucson, AZ (19 miles from Oro Valley, AZ)
  • 12 days ago
  • Tucson, AZ (19 miles from Oro Valley, AZ)
  • 12 days ago

Caregiver Trainee - Great for Customer Service Background - $18/hr (Tucson and Surrounding Areas) Alternatives in Home Care compensation: $18/hour plus incentive pay employment type: experience...

In Person

Customer Service Associate

  • Raising Cane's
  • Tucson, AZ (19 miles from Oro Valley, AZ)
  • 13 days ago
  • Tucson, AZ (19 miles from Oro Valley, AZ)
  • 13 days ago

Starting hiring pay at: $ 15.50 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

In Person

Demographic Data for Oro Valley, AZ

Moving to Oro Valley, AZ? Find some basic demographic data about Oro Valley, AZ below.


Local
National
7,152,939
153,803

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Oro Valley, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Oro Valley, AZ offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Oro Valley, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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