Customer Service Representative Jobs in Fountain Hills, AZ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 349 Jobs
Liberty Mutual Insurance

Associate Gold Customer Service Representative Bilingual Spanish & English

We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives must be flexible to work within the hours of operation, plus weekends and holidays....

Liberty Mutual Insurance

Licensed Customer Service Representative

Description Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division...

Remote Work
Alpha The Agency

Customer Service Rep

Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260. We are looking for individuals who are passionate about providing top-notch customer service and are...

Alpha The Agency

Management Trainee

Looking to kickstart your career in management? Alpha The Agency is on the hunt for a motivated individual to join our team as a Management Trainee in Scottsdale, AZ 85260. If you've got a...

Bilingual Customer Service Specialist (Spanish)

  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 17 days ago
  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 17 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Advisor

  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 14 days ago
  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 14 days ago

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the...

Customer Service Claims Representative

  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 4 days ago
  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 4 days ago

What you'll do: Document First Notice of Loss by acquiring relevant information for effective claim investigation....

Customer Support Specialist

  • Mesa, AZ (16 miles from Fountain Hills, AZ)
  • 2 hours ago
  • Mesa, AZ (16 miles from Fountain Hills, AZ)
  • 2 hours ago

Whats Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we...

Store Customer Service Specialist

  • Tempe, AZ (16 miles from Fountain Hills, AZ)
  • 2 hours ago
  • Tempe, AZ (16 miles from Fountain Hills, AZ)
  • 2 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service - Donor Support Technician

  • Tempe, AZ (16 miles from Fountain Hills, AZ)
  • 2 hours ago
  • Tempe, AZ (16 miles from Fountain Hills, AZ)
  • 2 hours ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Customer Service Representative - ( Electrical/ Construction )

  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 2 hours ago
  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 2 hours ago

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and...

Customer Service Representative

  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 6 hours ago
  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 6 hours ago

Customer Service customer care CSR customer service representative call center call center agent calling calls Inbound calls Outbound calls Client support Contact Care contact centre...

Bilingual Customer Service Specialist - Gilbert, AZ

  • Gilbert, AZ (18 miles from Fountain Hills, AZ)
  • 11 hours ago
  • Gilbert, AZ (18 miles from Fountain Hills, AZ)
  • 11 hours ago

CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the worlds leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and...

Claims Customer Service Representative

  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 11 hours ago
  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 11 hours ago

['American Modern Insurance Group', '4.3', 'Claims Customer Service Representative', 'Apply on employer site', 'Apply now', 'Phoenix, AZ', '', '$37K - $46K', '\xa0', '(Glassdoor est.)'][]...

Remote Customer Service Representative - Facility Maintenance Services

  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 11 hours ago
  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 11 hours ago

Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....

Remote Work

Demographic Data for Fountain Hills, AZ

Moving to Fountain Hills, AZ? Find some basic demographic data about Fountain Hills, AZ below.

Local
National
24,031
694
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Microsoft Learn
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Microsoft Learn
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Microsoft Learn
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Fountain Hills, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Fountain Hills, AZ offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fountain Hills, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Representative Related Career Advice Articles

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