Customer Service Representative Jobs in Anthem, AZ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Alpha The Agency
- Scottsdale, AZ (21 miles from Anthem, AZ)
- 6 days ago
- Alpha The Agency
- Scottsdale, AZ (21 miles from Anthem, AZ)
- 6 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260. We are looking for individuals who are passionate about providing top-notch customer service and are...
- Alpha The Agency
- Scottsdale, AZ (21 miles from Anthem, AZ)
- 14 days ago
- Alpha The Agency
- Scottsdale, AZ (21 miles from Anthem, AZ)
- 14 days ago
Looking to kickstart your career in management? Alpha The Agency is on the hunt for a motivated individual to join our team as a Management Trainee in Scottsdale, AZ 85260. If you've got a...
Customer Service Representative, Lead
- Glendale, AZ (22 miles from Anthem, AZ)
- 20 hours ago
- Glendale, AZ (22 miles from Anthem, AZ)
- 20 hours ago
This position provides lead expertise, guidance, and support to Customer Service Representatives (CSR), CSR Seniors, and other staff....
- Sun City, AZ (20 miles from Anthem, AZ)
- 23 hours ago
- Sun City, AZ (20 miles from Anthem, AZ)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Glendale, AZ (22 miles from Anthem, AZ)
- 1 day ago
- Glendale, AZ (22 miles from Anthem, AZ)
- 1 day ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
- Peoria, AZ (21 miles from Anthem, AZ)
- 1 day ago
- Peoria, AZ (21 miles from Anthem, AZ)
- 1 day ago
Additional Considerations (if any): At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and...
Customer Service Assistant - Library #25-3394
- Peoria, AZ (21 miles from Anthem, AZ)
- 1 day ago
- Peoria, AZ (21 miles from Anthem, AZ)
- 1 day ago
Position Title: Customer Service Assistant - Library Tell me more.. Love helping people and being surrounded by books? As a Customer Service Assistant at the library, youll be the go-to person for...
Customer Service Assistant - Library
- Peoria, AZ (21 miles from Anthem, AZ)
- 2 days ago
- Peoria, AZ (21 miles from Anthem, AZ)
- 2 days ago
Position Title: Customer Service Assistant - Library Tell me more.. Love helping people and being surrounded by books? As a Customer Service Assistant at the library, youll be the go-to person for...
Customer Service-Tire Technician
- Peoria, AZ (21 miles from Anthem, AZ)
- 2 days ago
- Peoria, AZ (21 miles from Anthem, AZ)
- 2 days ago
Tire Technician Part-Time Morning Shift Northern Ave 7:30AM 1PM Discount Tire 8069 N 91st Ave Peoria, AZ, 85345 Overview The Tire Technician is the backbone of our success and is the first step in...
Training Liaison (Customer Service)
- Peoria, AZ (21 miles from Anthem, AZ)
- 2 days ago
- Peoria, AZ (21 miles from Anthem, AZ)
- 2 days ago
At Maui Jim, you can expect, a unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation. We offer an inclusive, collaborative and "high touch"...
Retail Sales Associate / Customer Service
- Cave Creek, AZ (10 miles from Anthem, AZ)
- 3 days ago
- Cave Creek, AZ (10 miles from Anthem, AZ)
- 3 days ago
Overview PLEASE READ THIS SAMPLE POSTING AND EDIT IT TO MEET YOUR STUDIOS SPECIFIC POSITION DETAILS AND REQUIREMENTS. If youre looking for a retail sales associate / customer service job where you...
Delivery Station Customer Service Associate
- Surprise, AZ (20 miles from Anthem, AZ)
- 3 days ago
- Surprise, AZ (20 miles from Anthem, AZ)
- 3 days ago
At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
Customer Service Representative, Full or Part Time
- Surprise, AZ (20 miles from Anthem, AZ)
- 5 days ago
- Surprise, AZ (20 miles from Anthem, AZ)
- 5 days ago
Service Representative We want you to join our team as a Customer Service Representative....
Pharmacy Customer Service Associate
- Sun City, AZ (20 miles from Anthem, AZ)
- 6 days ago
- Sun City, AZ (20 miles from Anthem, AZ)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Experience Specialist / Gendale, AZ
- Glendale, AZ (22 miles from Anthem, AZ)
- 7 days ago
- Glendale, AZ (22 miles from Anthem, AZ)
- 7 days ago
This Position is for a Customer Experience Specialist with a work location in Gendale, AZ.Specialsit Who we areAt Balfour Beatty Communities, we are dedicated to a singular mission: delivering the...
Demographic Data for Anthem, AZ
Moving to Anthem, AZ? Find some basic demographic data about Anthem, AZ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Anthem, AZ
Highest Education Level
Customer Service Representatives in Anthem, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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