Customer Service Representative Jobs in Rocky View County, AB
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Support Specialist-Calgary
- Accommodations Plus International
- Calgary, AB (8 miles from Rocky View County, AB)
- 18 hours ago
- Calgary, AB (8 miles from Rocky View County, AB)
- 18 hours ago
The Customer Support Specialist supports our airline partner onsite at their office location. In this role, the Airline Support Specialist processes hotel and ground transportation reservations,...
In PersonCustomer Experience Representative
- Indigo Books & Music
- Calgary, AB (8 miles from Rocky View County, AB)
- 5 days ago
- Calgary, AB (8 miles from Rocky View County, AB)
- 5 days ago
Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to...
In PersonCustomer Service Representative - DCCHail Calgary
- AutoCanada
- Calgary, AB (8 miles from Rocky View County, AB)
- 5 days ago
- Calgary, AB (8 miles from Rocky View County, AB)
- 5 days ago
Position: Customer Service Representative Facility: DCCHail Calgary Location: Calgary, Alberta Classification : Full time, onsite, Immediate Vacancy At DCCHail Calgary, we are looking for a Customer...
In PersonCustomer Service Representative
- Traffic Tech
- Calgary, AB (8 miles from Rocky View County, AB)
- 13 days ago
- Calgary, AB (8 miles from Rocky View County, AB)
- 13 days ago
Your Part in It: Working out of our Calgary, AB branch, we are looking for a Customer Service Representative to join the team....
In PersonCustomer Service Associate seasonal position
- Simons
- Calgary, AB (8 miles from Rocky View County, AB)
- 19 days ago
- Calgary, AB (8 miles from Rocky View County, AB)
- 19 days ago
Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating...
In Person TemporaryCustomer Service/Dispatch Representative
- GFL Environmental
- Rocky View County, AB
- 19 days ago
- Rocky View County, AB
- 19 days ago
GFL Environmental is hiring a Customer Service Representative (CSR)/Dispatcher to join our Calgary team!...
In PersonCustomer Support Specialist -(Calgary, AB)
- Fullscript
- Calgary, AB (8 miles from Rocky View County, AB)
- 20 days ago
- Calgary, AB (8 miles from Rocky View County, AB)
- 20 days ago
About Fullscript We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the...
In PersonSenior Customer Service Representative
- Hood Packaging
- Calgary, AB (8 miles from Rocky View County, AB)
- 21 days ago
- Calgary, AB (8 miles from Rocky View County, AB)
- 21 days ago
SCOPE OF POSITION The Senior Customer Service Rep reports to the Plant Services Supervisor, Calgary Plastic Division and has functional responsibility for major and LTL accounts from order entry,...
In Person- Westlake
- Calgary, AB (8 miles from Rocky View County, AB)
- 22 days ago
- Calgary, AB (8 miles from Rocky View County, AB)
- 22 days ago
Job Posting Westlake Pipe & Fittings, a Westlake division (NYSE:WLK), is one of the largest polyvinyl chloride pipe and fittings manufacturer in North America. With 23 manufacturing and...
In PersonCustomer Service Instant Return Representative
- Hertz
- Calgary, AB (8 miles from Rocky View County, AB)
- 45+ days ago
- Calgary, AB (8 miles from Rocky View County, AB)
- 45+ days ago
Wage: $17.50 per hour Job Description: The part time Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest,...
In PersonCounter Sales/Customer Service
- EMCO Corporation
- Airdrie, AB (8 miles from Rocky View County, AB)
- 90+ days ago
- Airdrie, AB (8 miles from Rocky View County, AB)
- 90+ days ago
Company Description With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction...
In PersonCustomer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Rocky View County, AB
Highest Education Level
Customer Service Representatives in Rocky View County, AB offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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