Customer Service Representative Jobs in Alberta
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Summary: Reporting to the Group Sales Manager Front End-Receiving, a Customer Service Representative is responsible for providing quality customer service when answering customer calls to process orders...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
... Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and...
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
As a Customer Service Representative, whether its answering questions, assisting with transactions, or proactively connecting clients with the right team members, youll be the first line of support...
SUMMARY Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Join our team as a Customer Service Representative and become the face of our rental operations....
Application Deadline: 06/26/2025 Address: 422 10th Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...
Customer Service Attendant - Yard, Star Building Materials
- Nisku, AB
- 6 days ago
- Nisku, AB
- 6 days ago
Title: Customer Service Attendant Location: 3735-8th Street Nisku, AB Hours: Daytime shifts, Part Time to Full Time - 6:00 am to 2:30 pm (Monday to Friday). You must be able to work at least 24...
Join us and grow your career with our retail team as a Customer Service Representative....
We are looking for Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and youre ready for your next...
Job Description: Changing the World, One Kibble at a Time Champion Petfoods is expanding! We are excited to announce we are looking for a Customer Care Representative to join our rapidly growing...
Service Representative, you will provide sales support to customers via telephone, email, and walk-ins to our Profit Centres....
We are looking for a bilingual customer service representative to join our client based in Calgary. This is your chance to work with a very well reputed company in the financial services sector....
Work Location Value Buds Franklin Avenue About Nova Cannabis Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Alberta
Highest Education Level
Customer Service Representatives in Alberta offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Willingness To Learn
- Customer Support
- Courteous
- Baking
- Sales Leadership
- Order Processing
- Client Services
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Scanning
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Filing
- English
- Multitasking
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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