Customer Service Representative Jobs in Alberta

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 27 Jobs

Customer Service

  • Calgary, AB
  • 9 hours ago
  • Calgary, AB
  • 9 hours ago

Summary: Reporting to the Group Sales Manager Front End-Receiving, a Customer Service Representative is responsible for providing quality customer service when answering customer calls to process orders...

Part Time - Customer Service Representative

  • Calgary, AB
  • 9 hours ago
  • Calgary, AB
  • 9 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

(CAN) Customer Service Desk Associate

  • Brooks, AB
  • 2 days ago
  • Brooks, AB
  • 2 days ago

... Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and...

Client Service Representative [Hourly]

  • Calgary, AB
  • 3 days ago
  • Calgary, AB
  • 3 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Client Service Representative

  • Red Deer, AB
  • 3 days ago
  • Red Deer, AB
  • 3 days ago

As a Customer Service Representative, whether its answering questions, assisting with transactions, or proactively connecting clients with the right team members, youll be the first line of support...

Customer Service Rep

  • Calgary, AB
  • 3 days ago
  • Calgary, AB
  • 3 days ago

SUMMARY Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative

  • Fort Mcmurray, AB
  • 4 days ago
  • Fort Mcmurray, AB
  • 4 days ago

Join our team as a Customer Service Representative and become the face of our rental operations....

Customer Service Representative

  • Wainwright, AB
  • 4 days ago
  • Wainwright, AB
  • 4 days ago

Application Deadline: 06/26/2025 Address: 422 10th Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...

Customer Service Attendant - Yard, Star Building Materials

  • Nisku, AB
  • 6 days ago
  • Nisku, AB
  • 6 days ago

Title: Customer Service Attendant Location: 3735-8th Street Nisku, AB Hours: Daytime shifts, Part Time to Full Time - 6:00 am to 2:30 pm (Monday to Friday). You must be able to work at least 24...

Customer Service Representative (Part Time)

  • Edmonton, AB
  • 6 days ago
  • Edmonton, AB
  • 6 days ago

Join us and grow your career with our retail team as a Customer Service Representative....

Customer Service Representative

  • Calgary, AB
  • 7 days ago
  • Calgary, AB
  • 7 days ago

We are looking for Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and youre ready for your next...

Customer Care Representative

  • Edmonton, AB
  • 12 days ago
  • Edmonton, AB
  • 12 days ago

Job Description: Changing the World, One Kibble at a Time Champion Petfoods is expanding! We are excited to announce we are looking for a Customer Care Representative to join our rapidly growing...

Customer Service Representative

  • Calgary, AB
  • 13 days ago
  • Calgary, AB
  • 13 days ago

Service Representative, you will provide sales support to customers via telephone, email, and walk-ins to our Profit Centres....

Bilingual Customer Service Representative

  • Calgary, AB
  • 18 days ago
  • Calgary, AB
  • 18 days ago

We are looking for a bilingual customer service representative to join our client based in Calgary. This is your chance to work with a very well reputed company in the financial services sector....

Customer Experience Representative

  • Fort Mcmurray, AB
  • 21 days ago
  • Fort Mcmurray, AB
  • 21 days ago

Work Location Value Buds Franklin Avenue About Nova Cannabis Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver...

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Alberta

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Alberta offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Alberta
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »