Customer Service Representative Jobs in Okotoks, AB
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Calgary, AB (22 miles from Okotoks, AB)
- 6 hours ago
- Calgary, AB (22 miles from Okotoks, AB)
- 6 hours ago
Customer Service Representative The Opportunity The Alberta Energy Regulator (AER) is seeking a dedicated and service-oriented Customer Service Representative to join our Customer Service & Operations...
Customer Service Representative
- Calgary, AB (22 miles from Okotoks, AB)
- 6 hours ago
- Calgary, AB (22 miles from Okotoks, AB)
- 6 hours ago
Application Deadline: 09/04/2025 Address: 933 17th Avenue SW, Unit 105 Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies...
Customer Service Representative - Head Office
- Calgary, AB (22 miles from Okotoks, AB)
- 6 hours ago
- Calgary, AB (22 miles from Okotoks, AB)
- 6 hours ago
We are searching for a Customer Service Representative who will be the first point of contact for customers requiring assistance with our retail outlets, as well as providing assistance to our online...
Part Time Customer Service Representative
- Calgary, AB (22 miles from Okotoks, AB)
- 1 day ago
- Calgary, AB (22 miles from Okotoks, AB)
- 1 day ago
Reporting to the Director of Billing and Call Center Services, the successful candidate must have experience in problem solving, working in a team environment or independently as required. The...
Remote WorkCustomer Service Representative (Part Time)
- Calgary, AB (22 miles from Okotoks, AB)
- 2 days ago
- Calgary, AB (22 miles from Okotoks, AB)
- 2 days ago
Join us and grow your career with our retail team as a customer service representative....
Customer Experience Representative
- Calgary, AB (22 miles from Okotoks, AB)
- 3 days ago
- Calgary, AB (22 miles from Okotoks, AB)
- 3 days ago
Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to...
Customer Service Representative
- Calgary, AB (22 miles from Okotoks, AB)
- 4 days ago
- Calgary, AB (22 miles from Okotoks, AB)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Calgary, AB (22 miles from Okotoks, AB)
- 5 days ago
- Calgary, AB (22 miles from Okotoks, AB)
- 5 days ago
The Customer Care Representative plays a critical role on the front line and is responsible for activities such as receiving and entering customer orders, answering phone calls, tracing shipments...
Customer Service Representative
- Calgary, AB (22 miles from Okotoks, AB)
- 6 days ago
- Calgary, AB (22 miles from Okotoks, AB)
- 6 days ago
Wage: $16.75 per hour We are looking for a part time Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and...
Customer Service and Sales Associate
- Calgary, AB (22 miles from Okotoks, AB)
- 6 days ago
- Calgary, AB (22 miles from Okotoks, AB)
- 6 days ago
Wage: $17.00 per hour Job Description: The full time Sales and Service Associate consult with customers about the Hertz Rental Car program. Maximizing revenue opportunities by actively offering...
Bilingual Customer Service Representative
- Calgary, AB (22 miles from Okotoks, AB)
- 6 days ago
- Calgary, AB (22 miles from Okotoks, AB)
- 6 days ago
We're looking for Bilingual Customer Service Representatives that want to grow and evolve within a company and have a long term career!...
- Calgary, AB (22 miles from Okotoks, AB)
- 7 days ago
- Calgary, AB (22 miles from Okotoks, AB)
- 7 days ago
The Customer Service Advisor (CSA) works as part of a retail sales team to provide best in class customer care. The CSA often begins as a Pick-n-Pull Greeter and can work their way up through Part...
- Calgary, AB (22 miles from Okotoks, AB)
- 12 days ago
- Calgary, AB (22 miles from Okotoks, AB)
- 12 days ago
Work Location: Calgary, Alberta, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $52,700 - $74,400 CAD TD is committed to providing fair and equitable compensation opportunities to all...
Customer Experience Representative
- Calgary, AB (22 miles from Okotoks, AB)
- 19 days ago
- Calgary, AB (22 miles from Okotoks, AB)
- 19 days ago
Work Location Value Buds Deerfoot City About Nova Cannabis Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver...
U-Box Customer Care Representative CN (Commercial)
- Calgary, AB (22 miles from Okotoks, AB)
- 21 days ago
- Calgary, AB (22 miles from Okotoks, AB)
- 21 days ago
Location: 215 16th St SE, Calgary, Alberta T2E 7P5 Canada Have you ever wished the open road could be your office? Then consider becoming U-Hauls newest U-Box Customer Care Driver. As a CCD you...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Okotoks, AB
Highest Education Level
Customer Service Representatives in Okotoks, AB offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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