Customer Service Representative Jobs in Leduc, AB
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Representative
- Indigo Books & Music
- Edmonton, AB (19 miles from Leduc, AB)
- 3 hours ago
- Edmonton, AB (19 miles from Leduc, AB)
- 3 hours ago
Company Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it...
In PersonCustomer Service Representative
- EMCO Corporation
- Edmonton, AB (19 miles from Leduc, AB)
- 3 hours ago
- Edmonton, AB (19 miles from Leduc, AB)
- 3 hours ago
Service Representative, you will provide sales support to customers via telephone, email, and walk-ins to our Profit Centres....
In Person- FedEx
- Edmonton, AB (19 miles from Leduc, AB)
- 7 days ago
- Edmonton, AB (19 miles from Leduc, AB)
- 7 days ago
To assist the station customer service representatives and participate as a working member in the handling of customer inquiries by handling unusual or difficult customers and acting as an expert resource...
In PersonCustomer Service Representative (Part-Time - Edmonton)
- Keolis
- Edmonton, AB (19 miles from Leduc, AB)
- 8 days ago
- Edmonton, AB (19 miles from Leduc, AB)
- 8 days ago
At Red Arrow, you’re more than a Customer Service Representative, you’re the first smile, the helping hand, and the calm in the chaos of travel....
In Person Part TimeField Representative II, Area Customer Service
- Ricoh
- Edmonton, AB (19 miles from Leduc, AB)
- 12 days ago
- Edmonton, AB (19 miles from Leduc, AB)
- 12 days ago
Area Customer Service Coordinator The Field Support Representative is responsible for supporting the daily operations of one or more Managed Services locations including any or all of the...
In PersonStorage Customer Service Representative
- U-Haul
- Edmonton, AB (19 miles from Leduc, AB)
- 15 days ago
- Edmonton, AB (19 miles from Leduc, AB)
- 15 days ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
In PersonCustomer service representative
- Randstad
- Edmonton, AB (19 miles from Leduc, AB)
- 19 days ago
- Edmonton, AB (19 miles from Leduc, AB)
- 19 days ago
We are looking for a proactive Customer Service Representative to join a fast-paced team where your ability to juggle order entries, track shipments, and support a sales team will truly shine....
In Person- Ford
- Edmonton, AB (19 miles from Leduc, AB)
- 29 days ago
- Edmonton, AB (19 miles from Leduc, AB)
- 29 days ago
Working within a dynamic team and supporting a broad network of Ford/Lincoln dealers, the Bilingual (French/English)Customer Service Representative - Account Maintenance plays a critical role in managing...
RemoteCustomer Service Representative
- Culligan Water
- Edmonton, AB (19 miles from Leduc, AB)
- 29 days ago
- Edmonton, AB (19 miles from Leduc, AB)
- 29 days ago
Our Company Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice...
In PersonCustomer Service Representative - Edmonton - UniFirst Canada
- UniFirst
- Edmonton, AB (19 miles from Leduc, AB)
- 30+ days ago
- Edmonton, AB (19 miles from Leduc, AB)
- 30+ days ago
We are currently seeking an entry level CUSTOMER SERVICE REPRESENTATIVE to: Handle telephone inquires and taking orders over the phone Data entry Provide inside support to sales representatives Help...
In PersonRemote Bilingual Customer Service Representative (English/French)
- NTT Communications
- Edmonton, AB (19 miles from Leduc, AB)
- 30+ days ago
- Edmonton, AB (19 miles from Leduc, AB)
- 30+ days ago
Position Overview: As a Bilingual Customer Service Representative, you will be a leading Brand Ambassador serving as the first point of contact for customers....
Remote- Simons
- Edmonton, AB (19 miles from Leduc, AB)
- 30+ days ago
- Edmonton, AB (19 miles from Leduc, AB)
- 30+ days ago
Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating...
In PersonCustomer Service Attendant - Yard, Star Building Materials
- Pacesetter Homes Ltd
- Leduc, AB
- 30+ days ago
- Leduc, AB
- 30+ days ago
Title: Customer Service Attendant - Yard Location: 3735-8th Street Nisku, AB (on Leduc Transit Route #1, runs Monday to Friday) Work Hours: Evening Shift (Wednesday-Saturday, 2:00PM to 12:30AM)....
In Person Part Time- Intelcom
- Edmonton, AB (19 miles from Leduc, AB)
- 45+ days ago
- Edmonton, AB (19 miles from Leduc, AB)
- 45+ days ago
Intelcom | Dragonfly With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canadas leader in last-mile logistics. Our vision is clear: to deliver...
In PersonCustomer Service Representative
- U-Haul
- Edmonton, AB (19 miles from Leduc, AB)
- 60+ days ago
- Edmonton, AB (19 miles from Leduc, AB)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonCustomer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Leduc, AB
Highest Education Level
Customer Service Representatives in Leduc, AB offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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