Customer Service Representative Jobs in Leduc, AB
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Representative Value Buds Griesbach
- Edmonton, AB (19 miles from Leduc, AB)
- 5 hours ago
- Edmonton, AB (19 miles from Leduc, AB)
- 5 hours ago
Work Location Value Buds Griesbach About Nova Cannabis Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver...
Client Service Specialist, Commercial Banking - Edmonton
- Edmonton, AB (19 miles from Leduc, AB)
- 8 hours ago
- Edmonton, AB (19 miles from Leduc, AB)
- 8 hours ago
Requisition ID: 233833 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Client Service Specialist (CSS) provides Relationship Managers...
Client Service Representative [Hourly]
- Edmonton, AB (19 miles from Leduc, AB)
- 2 days ago
- Edmonton, AB (19 miles from Leduc, AB)
- 2 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative - Collision Repair
- Edmonton, AB (19 miles from Leduc, AB)
- 2 days ago
- Edmonton, AB (19 miles from Leduc, AB)
- 2 days ago
Job Description: The Customer Service Representative is responsible for providing exceptional customer experience....
Part-time/Flexible Customer Service Position
- Edmonton, AB (19 miles from Leduc, AB)
- 6 days ago
- Edmonton, AB (19 miles from Leduc, AB)
- 6 days ago
Job Type: Part-time/Flexible Location: More Than Cigars (9610 118 Ave) Key Responsibilities: Greet and assist customers with a positive, friendly attitude Operate the cash register and process...
Customer Service Desk Associate
- Edmonton, AB (19 miles from Leduc, AB)
- 6 days ago
- Edmonton, AB (19 miles from Leduc, AB)
- 6 days ago
... Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and...
Customer Service Representative
- Wetaskiwin, AB (20 miles from Leduc, AB)
- 7 days ago
- Wetaskiwin, AB (20 miles from Leduc, AB)
- 7 days ago
Application Deadline: 08/28/2025 Address: 5020 - 50th Avenue Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...
Customer Service Representative, Accounts Payable (Full-Time) - Edmonton, AB
- Edmonton, AB (19 miles from Leduc, AB)
- 14 days ago
- Edmonton, AB (19 miles from Leduc, AB)
- 14 days ago
Customer Service Representative, Accounts Payable (Full-Time) - Edmonton, AB Reporting to the General Sales Manager, this position is primarily responsible for Accounts Payable for the Edmonton branch...
Seasonal Customer Experience Representative
- Edmonton, AB (19 miles from Leduc, AB)
- 23 days ago
- Edmonton, AB (19 miles from Leduc, AB)
- 23 days ago
About Avenir Energy Ltd. Avenir Energy Ltd. is one of Canadas largest and fastest-growing propane distribution companies. We are a fast-paced, customer-focused, field-based business with...
(CAN) Customer Service Desk Associate
- Sherwood Park, AB (22 miles from Leduc, AB)
- 28 days ago
- Sherwood Park, AB (22 miles from Leduc, AB)
- 28 days ago
... Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and...
Representative - Customer Service
- Nisku, AB (1 mile from Leduc, AB)
- 30+ days ago
- Nisku, AB (1 mile from Leduc, AB)
- 30+ days ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and...
Customer Service Attendant - Yard, Star Building Materials
- Nisku, AB (1 mile from Leduc, AB)
- 60+ days ago
- Nisku, AB (1 mile from Leduc, AB)
- 60+ days ago
Title: Customer Service Attendant Location: 3735-8th Street Nisku, AB Hours: Daytime shifts, Part Time to Full Time - 6:00 am to 2:30 pm (Monday to Friday). You must be able to work at least 24...
Customer Experience Representative
- Spruce Grove, AB (23 miles from Leduc, AB)
- 90+ days ago
- Spruce Grove, AB (23 miles from Leduc, AB)
- 90+ days ago
Job Title Customer Experience Representative Job Description About Nova Cannabis Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a...
Customer Service Representative
- Edmonton, AB (19 miles from Leduc, AB)
- 90+ days ago
- Edmonton, AB (19 miles from Leduc, AB)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Leduc, AB
Highest Education Level
Customer Service Representatives in Leduc, AB offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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