Customer Service Representative Jobs in Airdrie, AB
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (Part Time)
- Calgary, AB (16 miles from Airdrie, AB)
- 2 days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 2 days ago
Join us and grow your career with our retail team as a Customer Service Representative....
- Calgary, AB (16 miles from Airdrie, AB)
- 3 days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 3 days ago
Work Location: Calgary, Alberta, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $52,700 - $74,400 CADThis role is eligible for a discretionary variable compensation award that...
Customer Service Representative
- Calgary, AB (16 miles from Airdrie, AB)
- 8 days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 8 days ago
Were looking for a Customer Service Representative to join our growing team in a full-time, permanent position....
Customer Service Representative
- Calgary, AB (16 miles from Airdrie, AB)
- 9 days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 9 days ago
Work Location Value Buds Sunridge Job Description About SNDL Inc. SNDL is a public company whose shares are traded on the Nasdaq under the symbol "SNDL."SNDL is the largest private-sector liquor...
Customer Service Representative
- Calgary, AB (16 miles from Airdrie, AB)
- 11 days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 11 days ago
Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924....
Customer Service / Lot Attendant
- Calgary, AB (16 miles from Airdrie, AB)
- 11 days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 11 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Experience Representative
- Calgary, AB (16 miles from Airdrie, AB)
- 15 days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 15 days ago
Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to...
- Calgary, AB (16 miles from Airdrie, AB)
- 16 days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 16 days ago
We are currently seeking to fill a Full-Time Customer Service Specialist role in our Distribution Services business unit in Calgary, AB. Position Details: Reporting to the Manager, Customer...
Customer Service Representative II
- Calgary, AB (16 miles from Airdrie, AB)
- 17 days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 17 days ago
Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in...
Part Time - Customer Service Representative
- Calgary, AB (16 miles from Airdrie, AB)
- 19 days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 19 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Calgary, AB (16 miles from Airdrie, AB)
- 22 days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 22 days ago
SUMMARY Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Calgary, AB (16 miles from Airdrie, AB)
- 26 days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 26 days ago
We are looking for Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and youre ready for your next...
Customer Service Representative
- Calgary, AB (16 miles from Airdrie, AB)
- 30+ days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 30+ days ago
Service Representative, you will provide sales support to customers via telephone, email, and walk-ins to our Profit Centres....
Bilingual Customer Service Representative
- Calgary, AB (16 miles from Airdrie, AB)
- 30+ days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 30+ days ago
We are looking for a bilingual customer service representative to join our client based in Calgary. This is your chance to work with a very well reputed company in the financial services sector....
Customer Service Attendant - Yard, Star Building Materials
- Calgary, AB (16 miles from Airdrie, AB)
- 30+ days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 30+ days ago
Now Hiring – Customer Service Attendants – Yard Location: 2345 Alyth Road SE, Calgary (on a bus route) Star will be moving to a new facility at 292109 Prime Close, Rocky View County, AB (behind...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Airdrie, AB
Highest Education Level
Customer Service Representatives in Airdrie, AB offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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