Customer Service Representative Jobs in Wasilla, AK
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Now Hiring: Veterinary Client Service Representative - FULL TIME *this is a FULL TIME position* Are you passionate about animals and dedicated to providing exceptional customer service? We're...
- Eagle River, AK (24 miles from Wasilla, AK)
- 4 days ago
- Eagle River, AK (24 miles from Wasilla, AK)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Relations Representative - State Farm Agent Team Member
- Palmer, AK (17 miles from Wasilla, AK)
- 6 days ago
- Palmer, AK (17 miles from Wasilla, AK)
- 6 days ago
Position Overview: Dont let the title of Assistant deter you, we need you as part of our ever growing team! Each one of us plays a crucial part here at the State Farm insurance agency located in...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Crew Member - Cooks, Cashiers And Customer Service (P1-1352667-1)
- Wasilla, AK
- 9 days ago
- Wasilla, AK
- 9 days ago
CREW MEMBER - COOKS, CASHIERS AND CUSTOMER SERVICE (P1-1352667-1) LOCATION Wasilla, AK POSTED 03/31/2025 TYPE Raising Cane's JOB ID P1-1352667-1 Pay Range: $16 per hour - $19 per hour *Within the...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
GreenDrop Floating Customer Service Attendant/Truck Driver
- Chugiak, AK (11 miles from Wasilla, AK)
- 13 days ago
- Chugiak, AK (11 miles from Wasilla, AK)
- 13 days ago
GreenDrop Floating Site Attendant** **REQUIRED: Must have ability to drive 26-foot box truck on occasion. Must have experience.** **Who we are:** GreenDrop is rapidly expanding to make donating...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Associate** **Who we are:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and...
Savers / Value Village Careers - GreenDrop Floating Customer Service Attendant/Truck Driver
- Chugiak, AK (11 miles from Wasilla, AK)
- 14 days ago
- Chugiak, AK (11 miles from Wasilla, AK)
- 14 days ago
Description Job Title: GreenDrop Floating Site Attendant REQUIRED: Must have ability to drive 26-foot box truck on occasion. Must have experience. Who we are: GreenDrop is rapidly expanding to...
Store - WASILLA, AK Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
We have a Customer Service Representative opportunity at our Wasilla location....
Customer Service Sales Specialist I - (Wasilla, AK)
- Wasilla, AK
- 30+ days ago
- Wasilla, AK
- 30+ days ago
GCI's Customer Service Sales Specialist I will with your support and our GCIs products and solutions, turn our customers into life-long fans. You will bring our world-class technology to customers...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Company Description Job Description Customer Service Representative ABOUT THE POSITION You got game? You got spring in your step? You want the best job in the world!...
Demographic Data for Wasilla, AK
Moving to Wasilla, AK? Find some basic demographic data about Wasilla, AK below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Wasilla, AK
Highest Education Level
Customer Service Representatives in Wasilla, AK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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