Customer Service Representative Jobs in North Pole, AK

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-12 of 12 Jobs

lube Technician, Customer Service Advisor, Tire Technician

  • Fairbanks, AK (14 miles from North Pole, AK)
  • 9 hours ago
  • Fairbanks, AK (14 miles from North Pole, AK)
  • 9 hours ago

Join our Jiffy Lube team! Great team environment for experienced lube and tire techs or if you are just entering the automotive industry and wish to learn new skills. Our high volume stores...

Customer Service Representative

  • Fairbanks, AK (14 miles from North Pole, AK)
  • 3 days ago
  • Fairbanks, AK (14 miles from North Pole, AK)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service PIC (Person in Charge)

  • North Pole, AK
  • 7 days ago
  • North Pole, AK
  • 7 days ago

Role Description Customer Service PICs oversee team members, coordinate activities and uphold standards for the Front-End department. This role includes ensuring a high level of productivity and...

Customer Service Associate

  • Fairbanks, AK (14 miles from North Pole, AK)
  • 12 days ago
  • Fairbanks, AK (14 miles from North Pole, AK)
  • 12 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Agent (Delta)- FAI

  • Fairbanks, AK (14 miles from North Pole, AK)
  • 21 days ago
  • Fairbanks, AK (14 miles from North Pole, AK)
  • 21 days ago

General information Job Title Customer Service Agent (Delta)- FAI Date Saturday, April 5, 2025 State Alaska City Fairbanks Base Pay Rate: $ 19.00 Full/Part Time Part Time Exempt or Non-Exempt...

Billing Clerk/Customer Service

  • Fairbanks, AK (14 miles from North Pole, AK)
  • 29 days ago
  • Fairbanks, AK (14 miles from North Pole, AK)
  • 29 days ago

Summary About UsDelta Western was formed in 1984 to provide fuel for ships, planes, and vehicles along the Western Alaska coastline and Yukon River with a fueling station in Dutch Harbor. It was...

Customer Service Representative

  • Fairbanks, AK (14 miles from North Pole, AK)
  • 60+ days ago
  • Fairbanks, AK (14 miles from North Pole, AK)
  • 60+ days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Pharmacy Customer Service Associate

  • Fairbanks, AK (14 miles from North Pole, AK)
  • 60+ days ago
  • Fairbanks, AK (14 miles from North Pole, AK)
  • 60+ days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service/Sales

  • Fairbanks, AK (14 miles from North Pole, AK)
  • 45+ days ago
  • Fairbanks, AK (14 miles from North Pole, AK)
  • 45+ days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service Representative

  • Fairbanks, AK (14 miles from North Pole, AK)
  • 60+ days ago
  • Fairbanks, AK (14 miles from North Pole, AK)
  • 60+ days ago

Must be eligible to participate in the DoD Skillbridge program SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing...

Savers / Value Village Careers - Customer Service Associate

  • Fairbanks, AK (14 miles from North Pole, AK)
  • 60+ days ago
  • Fairbanks, AK (14 miles from North Pole, AK)
  • 60+ days ago

Description Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing,...

Customer Service Rep(19050) - 410 Merhar Ave #1

  • Fairbanks, AK (14 miles from North Pole, AK)
  • 90+ days ago
  • Fairbanks, AK (14 miles from North Pole, AK)
  • 90+ days ago

Customer Service Representative ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you?...

Demographic Data for North Pole, AK

Moving to North Pole, AK? Find some basic demographic data about North Pole, AK below.


Local
National
22,040
347
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in North Pole, AK

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in North Pole, AK offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in North Pole, AK
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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