Customer Service Representative Jobs in Tuscaloosa, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
KFC Team Member (Customer Service or Cook)
- Northport, AL (7 miles from Tuscaloosa, AL)
- 12 hours ago
- Northport, AL (7 miles from Tuscaloosa, AL)
- 12 hours ago
When you join the KFC brand, you join our family! The KFC family takes pride in our high quality standards, southern-inspired hospitality and serving guests our world-famous chicken! We have a...
- Northport, AL (7 miles from Tuscaloosa, AL)
- 1 day ago
- Northport, AL (7 miles from Tuscaloosa, AL)
- 1 day ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
Now Hiring Customer Service Experts!Would you say you are customerservice oriented? Do you enjoy making people smile? If so a customer serviceexpert is the job for you!Domino's is always looking...
Bilingual Customer Service Specialist (Spanish) - Zone
- Tuscaloosa, AL
- 3 days ago
- Tuscaloosa, AL
- 3 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
Bilingual Customer Service Specialist (Spanish) - Zone
- Tuscaloosa, AL
- 5 days ago
- Tuscaloosa, AL
- 5 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Sr. Consumer Loan Specialist - Sales Customer Service
- Tuscaloosa, AL
- 7 days ago
- Tuscaloosa, AL
- 7 days ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
Consumer Loan Specialist - Sales Customer Service
- Tuscaloosa, AL
- 7 days ago
- Tuscaloosa, AL
- 7 days ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
Customer Service Representative
- Duncanville, AL (12 miles from Tuscaloosa, AL)
- 8 days ago
- Duncanville, AL (12 miles from Tuscaloosa, AL)
- 8 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Rep, Customer Service 1 - REPCU007572
- Northport, AL (7 miles from Tuscaloosa, AL)
- 17 days ago
- Northport, AL (7 miles from Tuscaloosa, AL)
- 17 days ago
Come Join Us!** From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural...
Customer Service Representative, Full or Part Time
- Cottondale, AL (13 miles from Tuscaloosa, AL)
- 19 days ago
- Cottondale, AL (13 miles from Tuscaloosa, AL)
- 19 days ago
Store 2723731: 4513 University Blvd E, Cottondale, Alabama 35453 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Work at Home
- Tuscaloosa, AL
- 25 days ago
- Tuscaloosa, AL
- 25 days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkThe Customer Support Specialist will be the primary point of contact for our direct customers and distribution partners, ensuring their needs are met with professionalism and efficiency....
Customer Account Representative
- Northport, AL (7 miles from Tuscaloosa, AL)
- 29 days ago
- Northport, AL (7 miles from Tuscaloosa, AL)
- 29 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Demographic Data for Tuscaloosa, AL
Moving to Tuscaloosa, AL? Find some basic demographic data about Tuscaloosa, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Tuscaloosa, AL
Highest Education Level
Customer Service Representatives in Tuscaloosa, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »