Customer Service Representative Jobs in Tuscaloosa, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Overview Where Better Careers Begin!Massage Envy Tuscaloosa Do you have a passion for helping others? At the Massage Envy franchise, we support and inspire you to be your best while we work...
- Northport, AL (7 miles from Tuscaloosa, AL)
- 1 day ago
- Northport, AL (7 miles from Tuscaloosa, AL)
- 1 day ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Lead Customer Service Representative
- Brookwood, AL (23 miles from Tuscaloosa, AL)
- 12 days ago
- Brookwood, AL (23 miles from Tuscaloosa, AL)
- 12 days ago
Store 2723727: 15463 Hwy 216, Brookwood, Alabama 35444 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Claims Processor/Customer Service Rep. Department: Operations Job Title: Claims Processor/Customer Service Rep. Reports To: Operations Manager Approved By: Sr. Vice President - Operations...
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
Post Customer Service Representative Job Category: Sales/Customer Service Requisition Number: CUSTO002020 Posting Details Posted: April 1, 2025 Full-Time Locations Showing 1 location Tuscaloosa, AL...
Client Service Associate (Tuscaloosa, AL) locations Tuscaloosa, Alabama - United States time type Full time posted on Posted 19 Days Ago job requisition id R-0003537 Job Description Job Summary...
POSITION SUMMARY: Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis....
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Rep(05841) - 350 McFarland Blvd
- Northport, AL (7 miles from Tuscaloosa, AL)
- 60+ days ago
- Northport, AL (7 miles from Tuscaloosa, AL)
- 60+ days ago
Company Description Job Description Now Hiring Customer Service Experts! Would you say you are customer service oriented? Do you enjoy making people smile? If so a customer service expert is the...
Customer Service Representative
- Northport, AL (7 miles from Tuscaloosa, AL)
- 60+ days ago
- Northport, AL (7 miles from Tuscaloosa, AL)
- 60+ days ago
Store 2723732: 5525 McFarland Blvd, Northport, Alabama 35476 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Tuscaloosa, AL
Moving to Tuscaloosa, AL? Find some basic demographic data about Tuscaloosa, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Tuscaloosa, AL
Highest Education Level
Customer Service Representatives in Tuscaloosa, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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