Customer Service Representative Jobs in Tuscaloosa, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Community Choice Financial Family of Brands
- Northport, AL (7 miles from Tuscaloosa, AL)
- 7 days ago
- Northport, AL (7 miles from Tuscaloosa, AL)
- 7 days ago
Your Opportunity: Customer Service Representative Easy Money Northport, AL As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
In PersonCustomer Service Representative
- Circle K
- Cottondale, AL (13 miles from Tuscaloosa, AL)
- 3 hours ago
- Cottondale, AL (13 miles from Tuscaloosa, AL)
- 3 hours ago
Store 2723731: 4513 University Blvd E, Cottondale, Alabama 35453 Shift Availability Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...
In PersonCustomer Service Representative I
- Cherokee Federal
- Tuscaloosa, AL
- 4 days ago
- Tuscaloosa, AL
- 4 days ago
Compensation & Benefits: Estimated Starting Salary Range for Customer Service Representative I : $20-$23/hour Pay commensurate with experience....
In PersonCustomer Service Representative, Full or Part Time
- Circle K Stores, Inc.
- Tuscaloosa, AL
- 4 days ago
- Tuscaloosa, AL
- 4 days ago
Store 2723824: 2400 McFarland Blvd, Tuscaloosa, Alabama 35405 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part TimeCustomer Service Representative
- Southern Company
- Tuscaloosa, AL
- 4 days ago
- Tuscaloosa, AL
- 4 days ago
Job Summary: This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be ableto...
In Person Full TimeBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Northport, AL (7 miles from Tuscaloosa, AL)
- 19 days ago
- Northport, AL (7 miles from Tuscaloosa, AL)
- 19 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonSr. Consumer Loan Specialist - Sales Customer Service
- Republic Finance, LLC
- Tuscaloosa, AL
- 21 days ago
- Tuscaloosa, AL
- 21 days ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
In PersonCustomer Service Rep(05840) - 415 15th Street
- Domino's Pizza
- Tuscaloosa, AL
- 24 days ago
- Tuscaloosa, AL
- 24 days ago
Company Description Job Description Now Hiring Customer Service Experts! Would you say you are customer service oriented? Do you enjoy making people smile? If so a customer service expert is the...
In Person- Caliber Collision
- Northport, AL (7 miles from Tuscaloosa, AL)
- 26 days ago
- Northport, AL (7 miles from Tuscaloosa, AL)
- 26 days ago
Service Center Northport JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly...
In PersonCustomer Service Representative - Work at Home
- Afni
- Tuscaloosa, AL
- 30+ days ago
- Tuscaloosa, AL
- 30+ days ago
Career paths start at $14.50-$15/hr with 40 hour work weeks. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers...
In PersonPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In Person- KFC
- Northport, AL (7 miles from Tuscaloosa, AL)
- 30+ days ago
- Northport, AL (7 miles from Tuscaloosa, AL)
- 30+ days ago
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...
In PersonCompany Description Job Description Now Hiring Customer Service Experts! Would you say you are customer service oriented? Do you enjoy making people smile? If so a customer service expert is the...
In Person- Domino's Pizza
- Northport, AL (7 miles from Tuscaloosa, AL)
- 45+ days ago
- Northport, AL (7 miles from Tuscaloosa, AL)
- 45+ days ago
Company Description Job Description Now Hiring Customer Service Experts! Would you say you are customer service oriented? Do you enjoy making people smile? If so a customer service expert is the...
In Person- Oldcastle BuildingEnvelope
- Tuscaloosa, AL
- 45+ days ago
- Tuscaloosa, AL
- 45+ days ago
Rep, Customer Service 1 Tuscaloosa, AL Job Details 1 day ago Benefits Paid time off Qualifications Computer literacy Customer complaint resolution Full Job Description Come Join Us! From...
In PersonDemographic Data for Tuscaloosa, AL
Moving to Tuscaloosa, AL? Find some basic demographic data about Tuscaloosa, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Tuscaloosa, AL
Highest Education Level
Customer Service Representatives in Tuscaloosa, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »