Customer Service Representative Jobs in Trussville, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Community Choice Financial Family of Brands
- Birmingham, AL (15 miles from Trussville, AL)
- 30+ days ago
- Birmingham, AL (15 miles from Trussville, AL)
- 30+ days ago
Your Opportunity: Customer Service Representative Easy Money Birmingham, AL As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
In Person- Red Diamond, Inc.
- Moody, AL (5 miles from Trussville, AL)
- 1 hour ago
- Moody, AL (5 miles from Trussville, AL)
- 1 hour ago
What You'll Do: As a Customer Service Representative, you'll play a key role in supporting our Away From Home customers and sales team by: Processing customer orders received through phone, email, EDI...
In Person- Dollar Tree
- Center Point, AL (7 miles from Trussville, AL)
- 1 hour ago
- Center Point, AL (7 miles from Trussville, AL)
- 1 hour ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting...
In Person- MassMutual Financial Group
- Birmingham, AL (15 miles from Trussville, AL)
- 5 hours ago
- Birmingham, AL (15 miles from Trussville, AL)
- 5 hours ago
The Opportunity We're growing, and our clients deserve the best. As a remote Customer Service Associate within our Disability Income (DI) Call Center, you'll have an opportunity to develop highly...
RemoteCustomer Service - Self Storage Manager
- Public Storage
- Birmingham, AL (15 miles from Trussville, AL)
- 6 hours ago
- Birmingham, AL (15 miles from Trussville, AL)
- 6 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In Person- Home Depot
- Fairfield, AL (23 miles from Trussville, AL)
- 1 day ago
- Fairfield, AL (23 miles from Trussville, AL)
- 1 day ago
Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and...
In PersonCustomer Service Sales Team Member
- Michaels Stores
- Birmingham, AL (15 miles from Trussville, AL)
- 1 day ago
- Birmingham, AL (15 miles from Trussville, AL)
- 1 day ago
Store - Birmingham, AL Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
In Person- DollarTree
- Birmingham, AL (15 miles from Trussville, AL)
- 1 day ago
- Birmingham, AL (15 miles from Trussville, AL)
- 1 day ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
In PersonSr. Consumer Loan Specialist - Sales Customer Service
- Republic Financial
- Hoover, AL (19 miles from Trussville, AL)
- 2 days ago
- Hoover, AL (19 miles from Trussville, AL)
- 2 days ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
In PersonBilingual Customer Care Specialist
- Shipt
- Birmingham, AL (15 miles from Trussville, AL)
- 2 days ago
- Birmingham, AL (15 miles from Trussville, AL)
- 2 days ago
center experience, or 6+ months telephonic sales support experience You have previous customer support experience (Bachelor's Degree not required, but preferred) You must be comfortable conversing...
RemoteCustomer Service Representative I
- PRADCO
- Birmingham, AL (15 miles from Trussville, AL)
- 2 days ago
- Birmingham, AL (15 miles from Trussville, AL)
- 2 days ago
Headquartered in Birmingham, Alabama, Moultrie (www.moultrie.com) is the leader in game feeders and cellular camera innovation, building products used by hunters, property owners, and others for...
RemoteCustomer Service Representative
- Classic Collision
- Birmingham, AL (15 miles from Trussville, AL)
- 6 days ago
- Birmingham, AL (15 miles from Trussville, AL)
- 6 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
In PersonVirtual Customer Care Representative
- Lennar Corp.,
- Hoover, AL (19 miles from Trussville, AL)
- 6 days ago
- Hoover, AL (19 miles from Trussville, AL)
- 6 days ago
Virtual Customer Care Representative We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for our Homeowners,...
In PersonStore 2723827: 199 Main St, Trussville, Alabama 35173 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In PersonSr. Consumer Loan Specialist - Sales Customer Service
- Republic Finance, LLC
- Gardendale, AL (17 miles from Trussville, AL)
- 8 days ago
- Gardendale, AL (17 miles from Trussville, AL)
- 8 days ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
In PersonDemographic Data for Trussville, AL
Moving to Trussville, AL? Find some basic demographic data about Trussville, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Trussville, AL
Highest Education Level
Customer Service Representatives in Trussville, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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