Customer Service Representative Jobs in Phenix City, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Midland, GA (12 miles from Phenix City, AL)
- 2 days ago
- Midland, GA (12 miles from Phenix City, AL)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Cusseta, GA (19 miles from Phenix City, AL)
- 2 days ago
- Cusseta, GA (19 miles from Phenix City, AL)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Retail Customer Service Cashier
- Smiths, AL (6 miles from Phenix City, AL)
- 5 days ago
- Smiths, AL (6 miles from Phenix City, AL)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
Store 2706696: 1800 Stadium Dr, Phenix City, Alabama 36867 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
- Seale, AL (14 miles from Phenix City, AL)
- 7 days ago
- Seale, AL (14 miles from Phenix City, AL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Valley, AL (20 miles from Phenix City, AL)
- 7 days ago
- Valley, AL (20 miles from Phenix City, AL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Columbus, GA (18 miles from Phenix City, AL)
- 7 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Branch Customer Service Rep - Columbus GA
- Columbus, GA (18 miles from Phenix City, AL)
- 8 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 8 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who...
Store 2706721: 3300 US Hwy 80 W, Phenix City, Alabama 36870 Shift Availability Flexible Availability Job Type Lead Customer Service Representative We want you to join our team as a Customer Service...
Retail Customer Service Specialist
- Columbus, GA (18 miles from Phenix City, AL)
- 9 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 9 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Remote Healthcare Account Liaison
- Columbus, GA (18 miles from Phenix City, AL)
- 12 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 12 days ago
Embark on a Journey of Impact as a Remote Healthcare Account Liaison Empower Connections from Anywhere Overview Have you ever considered that your next career step could be more than just a...
Remote WorkReady to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Fort Moore, GA (13 miles from Phenix City, AL)
- 16 days ago
- Fort Moore, GA (13 miles from Phenix City, AL)
- 16 days ago
The Customer Service Representative (CSR) serves as the first line of customer service for residents and guests....
Customer Care Specialist - Onsite, Columbus - Bilingual Spanish highly preferred
- Columbus, GA (18 miles from Phenix City, AL)
- 17 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 17 days ago
Job Summary Under direct supervision, and in accordance with established policies and procedures, responds to telephone, email and internet-based inquiries from Synovus customers in a...
Demographic Data for Phenix City, AL
Moving to Phenix City, AL? Find some basic demographic data about Phenix City, AL below.
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Salary for Customer Service Representative Jobs in Phenix City, AL
Highest Education Level
Customer Service Representatives in Phenix City, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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