Customer Service Representative Jobs in Phenix City, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Columbus, GA (18 miles from Phenix City, AL)
- 1 day ago
- Columbus, GA (18 miles from Phenix City, AL)
- 1 day ago
Anticipated End Date: 2025-08-25 Position Title: Customer Care Representative Job Description: Customer Care Representative I, II Location: Onsite: This role requires associates to work from the...
Customer Service Representative
- Columbus, GA (7 miles from Phenix City, AL)
- 2 days ago
- Columbus, GA (7 miles from Phenix City, AL)
- 2 days ago
Daniel Appliance Company is looking for a Customer Service Representative to join our team!...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Eyewear Customer Service/Sales Advisor Part TimeTrina St
- Columbus, GA (18 miles from Phenix City, AL)
- 5 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 5 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Rep(05772) - 2534 Wynnton Road
- Columbus, GA (18 miles from Phenix City, AL)
- 5 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 5 days ago
Duties & Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills....
Eyewear Customer Service/Sales Advisor
- Columbus, GA (18 miles from Phenix City, AL)
- 5 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 5 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Representative
- Columbus, GA (18 miles from Phenix City, AL)
- 7 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 7 days ago
We are seeking a dedicated and professional Customer Service Representative to join our team in Columbus, Georgia for a temporary assignment lasting just over one year....
Customer Service Representative
- Cusseta, GA (19 miles from Phenix City, AL)
- 8 days ago
- Cusseta, GA (19 miles from Phenix City, AL)
- 8 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Columbus, GA (18 miles from Phenix City, AL)
- 8 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 8 days ago
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
Customer Service Representative, Medicare Pharmacy
- Columbus, GA (18 miles from Phenix City, AL)
- 9 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 9 days ago
. + Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary information to providers, members, and pharmacies. + Assists with clerical services/tasks...
Customer Service Representative
- Columbus, GA (18 miles from Phenix City, AL)
- 13 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 13 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Sr. Consumer Loan Specialist - Sales Customer Service
- Columbus, GA (18 miles from Phenix City, AL)
- 15 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 15 days ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
- Columbus, GA (18 miles from Phenix City, AL)
- 17 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 17 days ago
The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and...
Customer Service Representative, Full or Part Time
- Hamilton, GA (17 miles from Phenix City, AL)
- 21 days ago
- Hamilton, GA (17 miles from Phenix City, AL)
- 21 days ago
Store 2706699: 122 South College St, Hamilton, Georgia 31811 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Columbus, GA (18 miles from Phenix City, AL)
- 21 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 21 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Phenix City, AL
Moving to Phenix City, AL? Find some basic demographic data about Phenix City, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Phenix City, AL
Highest Education Level
Customer Service Representatives in Phenix City, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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