Customer Service Representative Jobs in Pell City, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist - Zone
- Talladega, AL (21 miles from Pell City, AL)
- 1 day ago
- Talladega, AL (21 miles from Pell City, AL)
- 1 day ago
This PART-TIME position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their...
Customer Service Associate - Temporary
- Pinson, AL (21 miles from Pell City, AL)
- 1 day ago
- Pinson, AL (21 miles from Pell City, AL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Seasonal Customer Support Specialist
- Vincent, AL (15 miles from Pell City, AL)
- 2 days ago
- Vincent, AL (15 miles from Pell City, AL)
- 2 days ago
Essential Duties & Responsibilities: Include but are not limited to the following: Customer Service Provides fast, efficient, and courteous service always. Answers incoming calls as necessary....
Customer Service Representative
- Trussville, AL (16 miles from Pell City, AL)
- 5 days ago
- Trussville, AL (16 miles from Pell City, AL)
- 5 days ago
CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...
Customer Service Representative
- Talladega, AL (21 miles from Pell City, AL)
- 12 days ago
- Talladega, AL (21 miles from Pell City, AL)
- 12 days ago
Store 2709333: 67420 AL Hwy 77, Talladega, Alabama 35160 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...
- Talladega, AL (21 miles from Pell City, AL)
- 13 days ago
- Talladega, AL (21 miles from Pell City, AL)
- 13 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
The Customer Service Representative will serve as a role model/mentor and provides leadership in the areas of customer service. This is an in-office role, Monday through Friday....
Customer Service Representative
- Moody, AL (11 miles from Pell City, AL)
- 20 days ago
- Moody, AL (11 miles from Pell City, AL)
- 20 days ago
Pay: $18/hr | $21.50/hr if hired on Schedule: 5 days/week, 8-hour shifts between 8am9pm EST (weekends & holidays included) Training: MonFri, 8am5pm EST (68 weeks) We are seeking calm, patient, and...
- Trussville, AL (16 miles from Pell City, AL)
- 21 days ago
- Trussville, AL (16 miles from Pell City, AL)
- 21 days ago
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
Job Description: Were hiring a Data Entry / Customer Service Representative to join our team remotely....
Remote WorkRetail Customer Service Associate
- Trussville, AL (16 miles from Pell City, AL)
- 23 days ago
- Trussville, AL (16 miles from Pell City, AL)
- 23 days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
- Trussville, AL (16 miles from Pell City, AL)
- 25 days ago
- Trussville, AL (16 miles from Pell City, AL)
- 25 days ago
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
Sr. Consumer Loan Specialist - Sales Customer Service
- Center Point, AL (23 miles from Pell City, AL)
- 25 days ago
- Center Point, AL (23 miles from Pell City, AL)
- 25 days ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
Customer Service Rep(05857) - 709 Battle St E
- Talladega, AL (21 miles from Pell City, AL)
- 28 days ago
- Talladega, AL (21 miles from Pell City, AL)
- 28 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(05362) - 75639 Alabama HWY 77
- Lincoln, AL (10 miles from Pell City, AL)
- 29 days ago
- Lincoln, AL (10 miles from Pell City, AL)
- 29 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Pell City, AL
Moving to Pell City, AL? Find some basic demographic data about Pell City, AL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Pell City, AL
Highest Education Level
Customer Service Representatives in Pell City, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Asset Protection
- Payment Processing
- Order Entry
- Customer Support
- Baking
- Sales Leadership
- Courteous
- Willingness To Learn
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Customer Relations
- Friendliness
- Retail
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Multitasking
- Spanish
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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