Customer Service Representative Jobs in Pelham, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Sr. Consumer Loan Specialist - Sales Customer Service
- Center Point, AL (23 miles from Pelham, AL)
- 3 hours ago
- Center Point, AL (23 miles from Pelham, AL)
- 3 hours ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
- Helena, AL (9 miles from Pelham, AL)
- 20 hours ago
- Helena, AL (9 miles from Pelham, AL)
- 20 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Hoover, AL (7 miles from Pelham, AL)
- 1 day ago
- Hoover, AL (7 miles from Pelham, AL)
- 1 day ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
Customer Service Support Representative Onsite
- Birmingham, AL (14 miles from Pelham, AL)
- 1 day ago
- Birmingham, AL (14 miles from Pelham, AL)
- 1 day ago
LabCorp is seeking a Customer Service Support Representative to join our team in Birmingham, AL. This position will work with physician offices, hospital laboratories, patients and internal...
Customer Service Rep(05884) - 3135 Cahaba Hts. Rd
- Birmingham, AL (14 miles from Pelham, AL)
- 2 days ago
- Birmingham, AL (14 miles from Pelham, AL)
- 2 days ago
Customer Service Rep(05884) - 3135 Cahaba Hts. Rd Domino's Franchise - 3.4 Birmingham, AL Job Details Full-time Estimated: $18.3K - $23.7K a year 4 hours ago Qualifications Entry level Full Job...
KFC Team Member (Customer Service or Cook)
- Mc Calla, AL (19 miles from Pelham, AL)
- 2 days ago
- Mc Calla, AL (19 miles from Pelham, AL)
- 2 days ago
When you join the KFC brand, you join our family! The KFC family takes pride in our high quality standards, southern-inspired hospitality and serving guests our world-famous chicken! We have a...
Retail Customer Service Specialist
- Hoover, AL (7 miles from Pelham, AL)
- 3 days ago
- Hoover, AL (7 miles from Pelham, AL)
- 3 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Customer Service Rep(05889)-8000 Liberty Parkway
- Birmingham, AL (14 miles from Pelham, AL)
- 3 days ago
- Birmingham, AL (14 miles from Pelham, AL)
- 3 days ago
Company Description Job Description The Customer Experience Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be...
Customer Service Rep(05375) - 1535 Forestdale Blvd
- Birmingham, AL (14 miles from Pelham, AL)
- 4 days ago
- Birmingham, AL (14 miles from Pelham, AL)
- 4 days ago
Love dealing with people but not making food? We've got you covered! The Customer Experience Representative will WOW the customer by making sure they have a positive experience either in the store...
Customer Service Rep(05851) - 430 Green Springs Hwy., Suite #14
- Homewood, AL (10 miles from Pelham, AL)
- 4 days ago
- Homewood, AL (10 miles from Pelham, AL)
- 4 days ago
Love dealing with people but not making food? We've got you covered! The Customer Experience Representative will WOW the customer by making sure they have a positive experience either in the store...
Region Customer Relations Specialist
- Birmingham, AL (14 miles from Pelham, AL)
- 4 days ago
- Birmingham, AL (14 miles from Pelham, AL)
- 4 days ago
Call Resolution) and in a professional manner....
Customer Service Representative
- Forestdale, AL (20 miles from Pelham, AL)
- 5 days ago
- Forestdale, AL (20 miles from Pelham, AL)
- 5 days ago
As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Rep(05329) - 111 Railroad Ave
- Montevallo, AL (15 miles from Pelham, AL)
- 5 days ago
- Montevallo, AL (15 miles from Pelham, AL)
- 5 days ago
Company Description Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we...
Customer Service Rep(05848) - 1506 Montclair Road
- Birmingham, AL (14 miles from Pelham, AL)
- 5 days ago
- Birmingham, AL (14 miles from Pelham, AL)
- 5 days ago
Company Description Job Description Love dealing with people but not making food? We've got you covered! The Customer Experience Representative will WOW the customer by making sure they have a...
Customer Service Representative II
- Birmingham, AL (14 miles from Pelham, AL)
- 6 days ago
- Birmingham, AL (14 miles from Pelham, AL)
- 6 days ago
Headquartered in Birmingham, Alabama, Moultrie (www.moultrieproducts.com) is the leader in game feeders and cellular camera innovation, building products used by hunters, property owners, and...
Demographic Data for Pelham, AL
Moving to Pelham, AL? Find some basic demographic data about Pelham, AL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Pelham, AL
Highest Education Level
Customer Service Representatives in Pelham, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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