Customer Service Representative Jobs in Oxford, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(05857) - 709 Battle St E
- Talladega, AL (18 miles from Oxford, AL)
- moments ago
- Talladega, AL (18 miles from Oxford, AL)
- moments ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(05362) - 75639 Alabama HWY 77
- Lincoln, AL (15 miles from Oxford, AL)
- 2 hours ago
- Lincoln, AL (15 miles from Oxford, AL)
- 2 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business....
Bilingual Customer Service Specialist (Spanish) - Zone
- Talladega, AL (18 miles from Oxford, AL)
- 2 days ago
- Talladega, AL (18 miles from Oxford, AL)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Talladega, AL (18 miles from Oxford, AL)
- 3 days ago
- Talladega, AL (18 miles from Oxford, AL)
- 3 days ago
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
- Eastaboga, AL (8 miles from Oxford, AL)
- 3 days ago
- Eastaboga, AL (8 miles from Oxford, AL)
- 3 days ago
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
- Anniston, AL (8 miles from Oxford, AL)
- 3 days ago
- Anniston, AL (8 miles from Oxford, AL)
- 3 days ago
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
The MAPCO team of more than 3,200 dedicated employees with a strong commitment in customer service delivers Convenience You Can TRUST in 345 company-owned convenience and fuel retailing units....
Customer Service Leader - 5108
- Jacksonville, AL (19 miles from Oxford, AL)
- 3 days ago
- Jacksonville, AL (19 miles from Oxford, AL)
- 3 days ago
The MAPCO team of more than 3,200 dedicated employees with a strong commitment in customer service delivers Convenience You Can TRUST in 345 company-owned convenience and fuel retailing units....
Bilingual Customer Service Specialist (Spanish) - Zone
- Talladega, AL (18 miles from Oxford, AL)
- 4 days ago
- Talladega, AL (18 miles from Oxford, AL)
- 4 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Lincoln, AL (15 miles from Oxford, AL)
- 7 days ago
- Lincoln, AL (15 miles from Oxford, AL)
- 7 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate - Temporary
- Anniston, AL (8 miles from Oxford, AL)
- 9 days ago
- Anniston, AL (8 miles from Oxford, AL)
- 9 days ago
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Retail Customer Service Cashier
- Heflin, AL (17 miles from Oxford, AL)
- 21 days ago
- Heflin, AL (17 miles from Oxford, AL)
- 21 days ago
Req ID:** 459423 **Address:** 6647 Hwy 46 Heflin, AL, 36264 **Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible Scheduling *...
Customer Care Representative 1
- Anniston, AL (8 miles from Oxford, AL)
- 24 days ago
- Anniston, AL (8 miles from Oxford, AL)
- 24 days ago
Customer Care Representative 1#25-60949 Anniston, AL All On-site Job Description Manages large volume of incoming phone calls. Generate sales leads. Identify and assess customers' needs to achieve...
Customer Service Rep(05805) - 700 Chastain Blvd W
- Glencoe, AL (24 miles from Oxford, AL)
- 25 days ago
- Glencoe, AL (24 miles from Oxford, AL)
- 25 days ago
Company Description Job Description Now Hiring Customer Service Experts! Would you say you are customer service oriented? Do you enjoy making people smile? If so a customer service expert is the...
Demographic Data for Oxford, AL
Moving to Oxford, AL? Find some basic demographic data about Oxford, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Oxford, AL
Highest Education Level
Customer Service Representatives in Oxford, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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