Customer Service Representative Jobs in Opelika, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Lead Customer Service Representative
- Auburn, AL (9 miles from Opelika, AL)
- moments ago
- Auburn, AL (9 miles from Opelika, AL)
- moments ago
Store 2706682: 171 E Glenn Ave, Auburn, Alabama 36830 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- West Point, GA (20 miles from Opelika, AL)
- 1 day ago
- West Point, GA (20 miles from Opelika, AL)
- 1 day ago
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
Customer Service Associate - Temporary
- Auburn, AL (9 miles from Opelika, AL)
- 6 days ago
- Auburn, AL (9 miles from Opelika, AL)
- 6 days ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Req ID: 459609 Address: 431 Main Street Shorter, AL, 36075 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Customer Service Representative FLSA Status: Non-Exempt (Hourly) RB&T Mission Statement: As a trusted partner and friend, River Bank & Trust helps our neighbors and the businesses in our communities...
Veterinary Customer Services Representative Auburn University at Auburn
- Auburn, AL (9 miles from Opelika, AL)
- 9 days ago
- Auburn, AL (9 miles from Opelika, AL)
- 9 days ago
If you're ready to be part of something great, come join our incredible team at AUCVM as we seek a Veterinary Customer Services Representative to perform clerical duties related to veterinary care....
Veterinary Customer Services Representative
- Auburn, AL (9 miles from Opelika, AL)
- 11 days ago
- Auburn, AL (9 miles from Opelika, AL)
- 11 days ago
Requisition Number: S4413P Home Org Name: Clinical Sciences Division Name: College of Veterinary Medicine Position Title: Veterinary Customer Services Representative Job Class Code: AA79 (A-B) Appointment...
Service Representative....
Retail Customer Service Cashier
- Smiths Station, AL (19 miles from Opelika, AL)
- 45+ days ago
- Smiths Station, AL (19 miles from Opelika, AL)
- 45+ days ago
Req ID: 459422 Address: 747 Lee Road 248 Smiths Station, AL, 36877 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Retail Customer Experience Coordinator
- Valley, AL (13 miles from Opelika, AL)
- 60+ days ago
- Valley, AL (13 miles from Opelika, AL)
- 60+ days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Rep(05801) - 175 North College Street
- Auburn, AL (9 miles from Opelika, AL)
- 60+ days ago
- Auburn, AL (9 miles from Opelika, AL)
- 60+ days ago
Duties & Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills....
Automotive Customer Service Advisor
- Auburn, AL (9 miles from Opelika, AL)
- 60+ days ago
- Auburn, AL (9 miles from Opelika, AL)
- 60+ days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Retail Customer Service Associate
- Auburn, AL (9 miles from Opelika, AL)
- 45+ days ago
- Auburn, AL (9 miles from Opelika, AL)
- 45+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative, Full or Part Time
- Auburn, AL (9 miles from Opelika, AL)
- 45+ days ago
- Auburn, AL (9 miles from Opelika, AL)
- 45+ days ago
Store 2706703: 600 Shug Jordan Pkwy, Auburn, Alabama 36832 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Opelika, AL
Moving to Opelika, AL? Find some basic demographic data about Opelika, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Opelika, AL
Highest Education Level
Customer Service Representatives in Opelika, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »