Customer Service Representative Jobs in Opelika, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Smiths, AL (19 miles from Opelika, AL)
- 5 days ago
- Smiths, AL (19 miles from Opelika, AL)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
Retail Customer Service Cashier
- Auburn, AL (9 miles from Opelika, AL)
- 6 days ago
- Auburn, AL (9 miles from Opelika, AL)
- 6 days ago
Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% Match up to 5% * Medical/Dental/Vision Insurance after 30...
- Lanett, AL (17 miles from Opelika, AL)
- 7 days ago
- Lanett, AL (17 miles from Opelika, AL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Dadeville, AL (22 miles from Opelika, AL)
- 7 days ago
- Dadeville, AL (22 miles from Opelika, AL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Auburn, AL (9 miles from Opelika, AL)
- 7 days ago
- Auburn, AL (9 miles from Opelika, AL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: + Assist customers...
- Valley, AL (13 miles from Opelika, AL)
- 7 days ago
- Valley, AL (13 miles from Opelika, AL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Rep(05801) - 175 North College Street
- Auburn, AL (9 miles from Opelika, AL)
- 7 days ago
- Auburn, AL (9 miles from Opelika, AL)
- 7 days ago
Duties & Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills....
Medical Screener - Reception Technician (Customer Service)
- Auburn, AL (9 miles from Opelika, AL)
- 8 days ago
- Auburn, AL (9 miles from Opelika, AL)
- 8 days ago
Responsibilities: Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. In...
Store 2723663: 3902 Pepperell Pkwy, Opelika, Alabama 36801 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 2706690: 1200 Columbus Pkwy, Opelika, Alabama 36804 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Work at Home
- Auburn, AL (9 miles from Opelika, AL)
- 18 days ago
- Auburn, AL (9 miles from Opelika, AL)
- 18 days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Associate Seasonal Jan-Apr Full/Part Time
- Opelika, AL
- 21 days ago
- Opelika, AL
- 21 days ago
Benefits: Flexible schedule Opportunity for advancement Training & development Jackson Hewitt Tax Service is hiring Customer Service Associates for the 2026 tax season in our Opelika, Alabama...
- Auburn, AL (9 miles from Opelika, AL)
- 27 days ago
- Auburn, AL (9 miles from Opelika, AL)
- 27 days ago
Location: 1 Loop Road Auburn, NY 13021 Availability Requirement for this role: Afternoon, Evening (including weekends).Shifts end as late as 9pm Age Requirement: Must be 18 years or older Time...
Lead Customer Service Representative
- Valley, AL (13 miles from Opelika, AL)
- 29 days ago
- Valley, AL (13 miles from Opelika, AL)
- 29 days ago
Service Representative....
Demographic Data for Opelika, AL
Moving to Opelika, AL? Find some basic demographic data about Opelika, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Opelika, AL
Highest Education Level
Customer Service Representatives in Opelika, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »