Customer Service Representative Jobs in Opelika, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Associate
- Auburn, AL (9 miles from Opelika, AL)
- 3 hours ago
- Auburn, AL (9 miles from Opelika, AL)
- 3 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Veterinary Customer Services Representative (Daytime) Auburn University at Auburn
- Auburn, AL (9 miles from Opelika, AL)
- 2 days ago
- Auburn, AL (9 miles from Opelika, AL)
- 2 days ago
Come join our incredible team at AUCVM as we seek a Veterinary Customer Services Representative to perform clerical duties related to veterinary care....
Veterinary Customer Services Representative (Overnight) Auburn University at Auburn
- Auburn, AL (9 miles from Opelika, AL)
- 2 days ago
- Auburn, AL (9 miles from Opelika, AL)
- 2 days ago
Come join our incredible team at AUCVM as we seek a Veterinary Customer Services Representative (Overnight) to perform clerical duties related to veterinary care....
Veterinary Customer Services Representative (Overnight)
- Auburn, AL (9 miles from Opelika, AL)
- 3 days ago
- Auburn, AL (9 miles from Opelika, AL)
- 3 days ago
Come join our incredible team at AUCVM as we seek a Veterinary Customer Services Representative (Overnight) to perform clerical duties related to veterinary care....
Veterinary Customer Services Representative (Daytime)
- Auburn, AL (9 miles from Opelika, AL)
- 4 days ago
- Auburn, AL (9 miles from Opelika, AL)
- 4 days ago
Come join our incredible team at AUCVM as we seek a Veterinary Customer Services Representative to perform clerical duties related to veterinary care....
TES Veterinary Customer Service Rep (all shifts)
- Auburn, AL (9 miles from Opelika, AL)
- 4 days ago
- Auburn, AL (9 miles from Opelika, AL)
- 4 days ago
The College of Veterinary Medicine is hiring TES Veterinary Customer Service Representatives....
When you join the KFC brand, you join our family! The KFC family takes pride in our high quality standards, southern-inspired hospitality and serving guests our world-famous chicken! We have a...
But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business....
- Lafayette, AL (16 miles from Opelika, AL)
- 8 days ago
- Lafayette, AL (16 miles from Opelika, AL)
- 8 days ago
Applicant must complete a TREC Application in person at any Alabama Career Center or One-Stop location. The Career Center will then email application (and resume if provided) to TREC. **This Job...
Customer Service Leader - 5183
- Auburn, AL (9 miles from Opelika, AL)
- 8 days ago
- Auburn, AL (9 miles from Opelika, AL)
- 8 days ago
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
Customer Service Rep Job Poster : Jobs Skills:Customer Service | Location: Opelika, Alabama, United States Of America Views:2 Duties will include but are not limited to, checking stock on the...
Customer Service - Donor Support Technician
- Auburn, AL (9 miles from Opelika, AL)
- 13 days ago
- Auburn, AL (9 miles from Opelika, AL)
- 13 days ago
Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the...
Customer Service Representative
- Lafayette, AL (16 miles from Opelika, AL)
- 13 days ago
- Lafayette, AL (16 miles from Opelika, AL)
- 13 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Medical Screener - Reception Technician (Customer Service)
- Auburn, AL (9 miles from Opelika, AL)
- 13 days ago
- Auburn, AL (9 miles from Opelika, AL)
- 13 days ago
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. In compliance with...
Retail Customer Service Cashier
- Auburn, AL (9 miles from Opelika, AL)
- 19 days ago
- Auburn, AL (9 miles from Opelika, AL)
- 19 days ago
Req ID: 459609 Address: 431 Main Street Shorter, AL, 36075 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Demographic Data for Opelika, AL
Moving to Opelika, AL? Find some basic demographic data about Opelika, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Opelika, AL
Highest Education Level
Customer Service Representatives in Opelika, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »