Customer Service Representative Jobs in Oneonta, AL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 32 Jobs

KFC Team Member (Customer Service or Cook)

  • Oneonta, AL
  • 17 hours ago
  • Oneonta, AL
  • 17 hours ago

When you join the KFC brand, you join our family! The KFC family takes pride in our high quality standards, southern-inspired hospitality and serving guests our world-famous chicken! We have a...

Customer Service Rep(05386) - 445 Main St

  • Trussville, AL (22 miles from Oneonta, AL)
  • 2 days ago
  • Trussville, AL (22 miles from Oneonta, AL)
  • 2 days ago

Company Description Job Description Love dealing with people but not making food? We've got you covered! The Customer Experience Representative will WOW the customer by making sure they have a...

Customer Service Rep(05866) - 115 West Grand Ave., Suite 110

  • Rainbow City, AL (19 miles from Oneonta, AL)
  • 2 days ago
  • Rainbow City, AL (19 miles from Oneonta, AL)
  • 2 days ago

Now Hiring Customer Service Experts!Would you say you are customerservice oriented? Do you enjoy making people smile? If so a customer serviceexpert is the job for you!Domino's is always looking...

Customer Service Leader-5143

  • Rainbow City, AL (19 miles from Oneonta, AL)
  • 3 days ago
  • Rainbow City, AL (19 miles from Oneonta, AL)
  • 3 days ago

The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....

Customer Service Leader-5191

  • Odenville, AL (19 miles from Oneonta, AL)
  • 3 days ago
  • Odenville, AL (19 miles from Oneonta, AL)
  • 3 days ago

The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....

Customer Service Leader - 5148

  • Albertville, AL (23 miles from Oneonta, AL)
  • 3 days ago
  • Albertville, AL (23 miles from Oneonta, AL)
  • 3 days ago

Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...

Customer Service Representative - Patient Registration

  • Pell City, AL (23 miles from Oneonta, AL)
  • 5 days ago
  • Pell City, AL (23 miles from Oneonta, AL)
  • 5 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • Altoona, AL (10 miles from Oneonta, AL)
  • 7 days ago
  • Altoona, AL (10 miles from Oneonta, AL)
  • 7 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Oneonta, AL
  • 7 days ago
  • Oneonta, AL
  • 7 days ago

Vincent's Blount, Oneonta, AL** **Shift: PRN, Flexible** As our **Customer Service Representative**, youll work to help our patients check into the hospital....

Customer Service - Donor Support Technician

  • Rainbow City, AL (19 miles from Oneonta, AL)
  • 7 days ago
  • Rainbow City, AL (19 miles from Oneonta, AL)
  • 7 days ago

Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the...

Medical Screener - Reception Technician (Customer Service)

  • Rainbow City, AL (19 miles from Oneonta, AL)
  • 7 days ago
  • Rainbow City, AL (19 miles from Oneonta, AL)
  • 7 days ago

Summary** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. **Job...

Veterinary Client Service Representative

  • Trussville, AL (22 miles from Oneonta, AL)
  • 8 days ago
  • Trussville, AL (22 miles from Oneonta, AL)
  • 8 days ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND...

Customer Service Associate

  • Trussville, AL (22 miles from Oneonta, AL)
  • 12 days ago
  • Trussville, AL (22 miles from Oneonta, AL)
  • 12 days ago

Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity,...

Customer Service Rep(05836) - 503 North Carlisle

  • Albertville, AL (23 miles from Oneonta, AL)
  • 16 days ago
  • Albertville, AL (23 miles from Oneonta, AL)
  • 16 days ago

Company Description Job Description Now Hiring Customer Service Experts! Would you say you are customer service oriented? Do you enjoy making people smile? If so a customer service expert is the...

Customer Service Associate

  • Rainbow City, AL (19 miles from Oneonta, AL)
  • 17 days ago
  • Rainbow City, AL (19 miles from Oneonta, AL)
  • 17 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for Oneonta, AL

Moving to Oneonta, AL? Find some basic demographic data about Oneonta, AL below.


Local
National
16,016
326
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Oneonta, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Oneonta, AL offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Oneonta, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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