Customer Service Representative Jobs in Montgomery, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Part Time Customer Service Representative (remote)
- Montgomery, AL
- 1 day ago
- Montgomery, AL
- 1 day ago
PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Representative - BPO Client Relations
- Montgomery, AL
- 2 days ago
- Montgomery, AL
- 2 days ago
Role Overview: As a Customer Service Representative, you will handle customer inquiries via phone, chat, or email with professionalism and patience....
Customer Support Representative - Client Relations
- Montgomery, AL
- 2 days ago
- Montgomery, AL
- 2 days ago
***Competitive Pay starting at 17.75 per hour PLUS and additional $4.57 hourly fringe benefit!*** Visit www.Ed.Careers.com to learn more about our history, read about our company culture, and...
Byram Healthcare Customer Service Representative
- Montgomery, AL
- 4 days ago
- Montgomery, AL
- 4 days ago
center experience preferred **KNOWLEDGE, SKILLS AND ABILIITES** Excellent written and verbal communication skills Proficient with MS Office and the ability to navigate multiple platforms Ability to...
Store Customer Service Specialist Zone
- Prattville, AL (11 miles from Montgomery, AL)
- 6 days ago
- Prattville, AL (11 miles from Montgomery, AL)
- 6 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
Req ID: 459609 Address: 431 Main Street Shorter, AL, 36075 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Bilingual Spanish Customer Service Representative - Remote
- Montgomery, AL
- 7 days ago
- Montgomery, AL
- 7 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkThe Customer Experience Representative II is responsible for providing effective customer service for internal and external customers and outside sales staff by using in-depth knowledge of company...
Customer Service Representative
- Prattville, AL (11 miles from Montgomery, AL)
- 10 days ago
- Prattville, AL (11 miles from Montgomery, AL)
- 10 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Remote WorkCustomer Service Leader - #7517 -Montgomery, AL
- Montgomery, AL
- 30+ days ago
- Montgomery, AL
- 30+ days ago
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
Retail Customer Service Cashier
- Shorter, AL (23 miles from Montgomery, AL)
- 30+ days ago
- Shorter, AL (23 miles from Montgomery, AL)
- 30+ days ago
Req ID: 459609 Address: 431 Main Street Shorter, AL, 36075 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Demographic Data for Montgomery, AL
Moving to Montgomery, AL? Find some basic demographic data about Montgomery, AL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Montgomery, AL
Highest Education Level
Customer Service Representatives in Montgomery, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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