Customer Service Representative Jobs in Montgomery, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
In billions of syringes and in every second car worldwide, Datwyler components make an important contribution to the safety of patients and drivers. The high-tech company focuses on high-quality,...
In PersonPart-time customer service Breakfast/Lunch Part-time customer service Nights/Closing At Chick-fil-A, we are always keeping an eye out for applicants who are friendly, enthusiastic, and who...
In PersonCustomer Service Representative
- U-Haul
- Prattville, AL (11 miles from Montgomery, AL)
- 1 day ago
- Prattville, AL (11 miles from Montgomery, AL)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonCustomer Service Technician/Trainer
- Reliant Technology
- Montgomery, AL
- 4 days ago
- Montgomery, AL
- 4 days ago
Igniters operate in the world's most demanding environment. Igniters are self-motivated, mission-driven, and relentless in solving the Warfighters' hardest problems. We move fast, think...
In PersonCustomer Service Representative....
In PersonRemote Customer Service Representative
- MCI Military Recruitment
- Maxwell AFB, AL (3 miles from Montgomery, AL)
- 10 days ago
- Maxwell AFB, AL (3 miles from Montgomery, AL)
- 10 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
RemoteCustomer Service Representatives
- Surge Staffing
- Montgomery, AL
- 12 days ago
- Montgomery, AL
- 12 days ago
JOB DETAILS Monday - Friday 9:00am - 5:00pm Weekly competitive pay Quick cash with direct deposit Unlimited $400 referral bonuses Employee incentives and benefits Employee of the Month programs...
In PersonCustomer Service Representative
- AirNow Cooling and Heating
- Millbrook, AL (7 miles from Montgomery, AL)
- 12 days ago
- Millbrook, AL (7 miles from Montgomery, AL)
- 12 days ago
About this role: As a Customer Service Representative at CENTER NAME, you will play a vital role in ensuring our customers receive exceptional service and support....
In PersonThe Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide...
In Person Part TimeRemote - Inbound Customer Service Specialist
- VXI Global Solutions, LLC
- Montgomery, AL
- 17 days ago
- Montgomery, AL
- 17 days ago
Join Us as an Inbound Customer Service Representative Location: Remote Call Center Customer Service Specialist Do you have a positive attitude, infectious energy, and a passion for exceeding customer...
RemoteCustomer Service Representative
- Security Finance
- Montgomery, AL
- 18 days ago
- Montgomery, AL
- 18 days ago
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
In PersonSr. Asst, Customer Service Job detail
- Smurfit Westrock plc (fmr Smurfit Kappa Group)
- Montgomery, AL
- 18 days ago
- Montgomery, AL
- 18 days ago
Job Title Customer Service Representative Position Montgomery, AL The Opportunity: The Customer Service Representative (CSR) represents WestRock to the customer and acts as a critical liaison between...
In PersonJob Description: The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service....
In PersonCustomer Service Representative-Montgomery
- Edfinancial Services
- Montgomery, AL
- 22 days ago
- Montgomery, AL
- 22 days ago
What Youll Do: As a Customer Service Representative, youll be the friendly, knowledgeable voice our customers depend on. Youll: Handle inbound and outbound calls with professionalism and empathy....
RemoteCustomer Service Representative
- NextEra Energy Resources
- Montgomery, AL
- 23 days ago
- Montgomery, AL
- 23 days ago
Reporting to the Customer Service Team Lead, the Customer Service Rep will provide customer service support to vendors, internal staff processing information regarding transportation-related...
In PersonDemographic Data for Montgomery, AL
Moving to Montgomery, AL? Find some basic demographic data about Montgomery, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Montgomery, AL
Highest Education Level
Customer Service Representatives in Montgomery, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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