Customer Service Representative Jobs in Madison, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Huntsville, AL (15 miles from Madison, AL)
- 22 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 22 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Lead Customer Service Representative, Full or Part Time
- Huntsville, AL (15 miles from Madison, AL)
- 4 hours ago
- Huntsville, AL (15 miles from Madison, AL)
- 4 hours ago
Store 2723684: 540 Jordan Lane NW, Huntsville, Alabama 35805 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Experience Representative Huntsville, AL Airport
- Huntsville, AL (15 miles from Madison, AL)
- 8 hours ago
- Huntsville, AL (15 miles from Madison, AL)
- 8 hours ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Customer Service - Restaurant. Job in Huntsville Gr8Jobs
- Huntsville, AL (15 miles from Madison, AL)
- 13 hours ago
- Huntsville, AL (15 miles from Madison, AL)
- 13 hours ago
For this position, pay will be variable by location - plus tips. We want you to be the kind of Server you'd want to have. After all, you know that having a great Server can make or break the...
- Decatur, AL (11 miles from Madison, AL)
- 2 days ago
- Decatur, AL (11 miles from Madison, AL)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Huntsville, AL (15 miles from Madison, AL)
- 2 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 2 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Associate - Temporary
- Owens Cross Roads, AL (20 miles from Madison, AL)
- 3 days ago
- Owens Cross Roads, AL (20 miles from Madison, AL)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Amazon Locker+ Customer Service Associate
- Huntsville, AL (15 miles from Madison, AL)
- 3 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 3 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Amazon Locker - Customer Service
- Huntsville, AL (15 miles from Madison, AL)
- 3 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 3 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
- Decatur, AL (11 miles from Madison, AL)
- 3 days ago
- Decatur, AL (11 miles from Madison, AL)
- 3 days ago
Location: Decatur, US-AL Rate: Not Specified Type: Permanent Client Service Associate At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the...
Truck Scale Dispatch / Customer Service Representative I (Tanner, AL)
- Tanner, AL (9 miles from Madison, AL)
- 8 days ago
- Tanner, AL (9 miles from Madison, AL)
- 8 days ago
Rogers Group is currently seeking a Truck Scale Dispatch/Customer Service Representative I to work at our Tanner Quarry, Tanner Alabama, Alabama SMA. This position reports to the Area Controller....
Pharmacy Customer Service Associate
- Huntsville, AL (15 miles from Madison, AL)
- 11 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 11 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Part Time - Outlet Customer Service Associate - Flexible
- Huntsville, AL (15 miles from Madison, AL)
- 11 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 11 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating,...
Retail Customer Service Cashier
- Belle Mina, AL (3 miles from Madison, AL)
- 12 days ago
- Belle Mina, AL (3 miles from Madison, AL)
- 12 days ago
Req ID: 458902 Address: 64 E. Pike Rd. Falkville, AL, 35622 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Retail Customer Service Cashier
- Falkville, AL (21 miles from Madison, AL)
- 12 days ago
- Falkville, AL (21 miles from Madison, AL)
- 12 days ago
Req ID: 458902 Address: 64 E. Pike Rd. Falkville, AL, 35622 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Demographic Data for Madison, AL
Moving to Madison, AL? Find some basic demographic data about Madison, AL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Madison, AL
Highest Education Level
Customer Service Representatives in Madison, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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