Customer Service Representative Jobs in Madison, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Huntsville, AL (15 miles from Madison, AL)
- 5 hours ago
- Huntsville, AL (15 miles from Madison, AL)
- 5 hours ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Customer Service Representative
- Huntsville, AL (15 miles from Madison, AL)
- 6 hours ago
- Huntsville, AL (15 miles from Madison, AL)
- 6 hours ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative (Sr. Loan Consultant)
- Huntsville, AL (15 miles from Madison, AL)
- 1 day ago
- Huntsville, AL (15 miles from Madison, AL)
- 1 day ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Store Customer Service Specialist
- Athens, AL (18 miles from Madison, AL)
- 1 day ago
- Athens, AL (18 miles from Madison, AL)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Athens, AL (18 miles from Madison, AL)
- 2 days ago
- Athens, AL (18 miles from Madison, AL)
- 2 days ago
The MAPCO team of more than 1,900 dedicated employees with a strong commitment in customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
- Huntsville, AL (15 miles from Madison, AL)
- 2 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 2 days ago
The MAPCO team of more than 1,900 dedicated employees with a strong commitment in customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
- Decatur, AL (11 miles from Madison, AL)
- 2 days ago
- Decatur, AL (11 miles from Madison, AL)
- 2 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
CB Customer Service Representative
- Decatur, AL (11 miles from Madison, AL)
- 2 days ago
- Decatur, AL (11 miles from Madison, AL)
- 2 days ago
Customer service representative is responsible for contacting customers to obtain payment statuses on past-due invoices, research past due invoices if needed, document obtained statuses in the cbCentral...
Store Customer Service Specialist
- Athens, AL (18 miles from Madison, AL)
- 3 days ago
- Athens, AL (18 miles from Madison, AL)
- 3 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Huntsville, AL (15 miles from Madison, AL)
- 3 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 3 days ago
Join our team as a Remote Customer Service Representative and help support customers of various clients!...
Remote WorkIT Customer Support Specialist FT - 1st shift
- Huntsville, AL (15 miles from Madison, AL)
- 3 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 3 days ago
Overview The Customer Support Specialist provides quality support to Huntsville Hospital users with a high degree of customer service, technical expertise, and timeliness. The Customer Support...
Superintendent of Customer Service Installation
- Huntsville, AL (15 miles from Madison, AL)
- 4 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 4 days ago
Position Overview: The Installation Superintendent plans, organizes, directs, and controls the bulk and gaseous supply system installation activities and projects located in Huntsville, AL. This...
- Huntsville, AL (15 miles from Madison, AL)
- 5 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 5 days ago
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
Customer Service Representative
- Decatur, AL (11 miles from Madison, AL)
- 5 days ago
- Decatur, AL (11 miles from Madison, AL)
- 5 days ago
QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...
Amazon Locker+ Customer Service Associate
- Huntsville, AL (15 miles from Madison, AL)
- 6 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 6 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Demographic Data for Madison, AL
Moving to Madison, AL? Find some basic demographic data about Madison, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Madison, AL
Highest Education Level
Customer Service Representatives in Madison, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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