Customer Service Representative Jobs in Madison, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Community Choice Financial Family of Brands
- Huntsville, AL (15 miles from Madison, AL)
- 1 day ago
- Huntsville, AL (15 miles from Madison, AL)
- 1 day ago
Your Opportunity: Customer Service Representative Easy Money Huntsville, AL As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
In PersonCustomer Service Representative
- Tower Loan
- Decatur, AL (11 miles from Madison, AL)
- 18 hours ago
- Decatur, AL (11 miles from Madison, AL)
- 18 hours ago
At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...
In PersonCustomer Account Representative
- Rent A Center
- Huntsville, AL (15 miles from Madison, AL)
- 19 hours ago
- Huntsville, AL (15 miles from Madison, AL)
- 19 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $16.00 per hour - $16.15 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Decatur, AL (11 miles from Madison, AL)
- 1 day ago
- Decatur, AL (11 miles from Madison, AL)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In Person- West Shore Home Recruiting
- Huntsville, AL (15 miles from Madison, AL)
- 2 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 2 days ago
Position: Customer Service Specialist Location: Huntsville, AL (ONSITE) Schedule: Monday-Friday, 7:30am-4:00pm (Full-Time) Who We Are: West Shore Home is a technology-driven and industry-leading...
In Person- Five Star Solutions
- Huntsville, AL (15 miles from Madison, AL)
- 4 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 4 days ago
Music lovers keep reading! We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build...
RemoteCustomer Service Specialist - Now Hiring
- Randstad
- Huntsville, AL (15 miles from Madison, AL)
- 5 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 5 days ago
Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you're an experienced professional who has demonstrated people skills, loves...
In PersonCB Client Services Representative - Decatur, AL
- South State Bank
- Decatur, AL (11 miles from Madison, AL)
- 5 days ago
- Decatur, AL (11 miles from Madison, AL)
- 5 days ago
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted...
HybridCustomer Service Representative (Loan Consultant I)
- Lendmark
- Madison, AL
- 8 days ago
- Madison, AL
- 8 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonMulti-Location Customer Service Specialist
- Sherwin Williams
- Madison, AL
- 8 days ago
- Madison, AL
- 8 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In Person- David's Bridal
- Huntsville, AL (15 miles from Madison, AL)
- 8 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 8 days ago
The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent...
In Person Part TimeRemote Customer Service Representative
- MCI Military Recruitment
- Redstone Arsenal, AL (9 miles from Madison, AL)
- 9 days ago
- Redstone Arsenal, AL (9 miles from Madison, AL)
- 9 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
RemoteCustomer Service Rep (05874) - 2205 Mastin Lake Rd.
- Domino's Franchise
- Huntsville, AL (15 miles from Madison, AL)
- 13 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 13 days ago
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
In PersonCustomer Service Representative
- FASTSIGNS
- Decatur, AL (11 miles from Madison, AL)
- 15 days ago
- Decatur, AL (11 miles from Madison, AL)
- 15 days ago
Benefits: Free uniforms Paid time off FASTSIGNS #251101 is hiring for a Customer Service Representative to join our team!...
In PersonCustomer Service Representative
- Circle K
- Owens Cross Roads, AL (20 miles from Madison, AL)
- 19 days ago
- Owens Cross Roads, AL (20 miles from Madison, AL)
- 19 days ago
Store 2709065: 8947 Hwy 431 S, Owens Crossroads, Alabama 35763 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In PersonDemographic Data for Madison, AL
Moving to Madison, AL? Find some basic demographic data about Madison, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Madison, AL
Highest Education Level
Customer Service Representatives in Madison, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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