Customer Service Representative Jobs in Jasper, AL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-12 of 12 Jobs

Pharmacy Customer Service Associate

  • Jasper, AL
  • 16 hours ago
  • Jasper, AL
  • 16 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Account Representative

  • Jasper, AL
  • 13 days ago
  • Jasper, AL
  • 13 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Representative

  • Jasper, AL
  • 16 days ago
  • Jasper, AL
  • 16 days ago

QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...

Retail Customer Service Cashier

  • Jasper, AL
  • 21 days ago
  • Jasper, AL
  • 21 days ago

Req ID:** 458904 **Address:** 83 Carl Cannon Blvd Jasper, AL, 35501 **Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible...

Customer Service Associate

  • Jasper, AL
  • 28 days ago
  • Jasper, AL
  • 28 days ago

Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...

CAT CUSTOMER SERVICE REPRESENTATIVE Staffing Now Adamsville

  • Adamsville, AL (22 miles from Jasper, AL)
  • 30+ days ago
  • Adamsville, AL (22 miles from Jasper, AL)
  • 30+ days ago

CAT CUSTOMER SERVICE REPRESENTATIVE Staffing Now Adamsville, AL (Onsite) Contractor Job Details Customer Service Representative - CAT FNOL (Contract, Remote) Location: Remote Pay: $20/hr Type: Contract...

Lead Customer Service Representative

  • Jasper, AL
  • 45+ days ago
  • Jasper, AL
  • 45+ days ago

Store 2723832: 613 Hwy 78 E, Jasper, Alabama 35501 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Jasper, AL
  • 45+ days ago
  • Jasper, AL
  • 45+ days ago

Store 2723832: 613 Hwy 78 E, Jasper, Alabama 35501 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Rep(05395) - 1715 Hwy 78 Suite C

  • Dora, AL (15 miles from Jasper, AL)
  • 60+ days ago
  • Dora, AL (15 miles from Jasper, AL)
  • 60+ days ago

Company Description Job Description We are seeking a dedicated Customer Service Representative to join our team in Dora, United States....

Customer Service Representative

  • Graysville, AL (20 miles from Jasper, AL)
  • 90+ days ago
  • Graysville, AL (20 miles from Jasper, AL)
  • 90+ days ago

Store 2723836: 1008 S Main St, Graysville, Alabama 35073 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service/Sales

  • Jasper, AL
  • 90+ days ago
  • Jasper, AL
  • 90+ days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service Rep(05849) - 302 Highway 78

  • Jasper, AL
  • 90+ days ago
  • Jasper, AL
  • 90+ days ago

Job Title: Customer Service Representative (CSR) Location: On-site Job Summary: As a Customer Service Representative at Domino's, you will be the first point of contact with our customers....

Demographic Data for Jasper, AL

Moving to Jasper, AL? Find some basic demographic data about Jasper, AL below.


Local
National
32,947
930
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Jasper, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Jasper, AL offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Jasper, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »