Customer Service Representative Jobs in Huntsville, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a...
Customer Service Representative (Sr. Loan Consultant)
- Huntsville, AL
- 13 hours ago
- Huntsville, AL
- 13 hours ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Rep(08191) - 152 Col Etheredge Blvd
- Huntsville, AL
- 18 hours ago
- Huntsville, AL
- 18 hours ago
Company Description Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that...
- Madison, AL (15 miles from Huntsville, AL)
- 1 day ago
- Madison, AL (15 miles from Huntsville, AL)
- 1 day ago
What Youll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
Customer Service Advisor (Bilingual)
- Madison, AL (15 miles from Huntsville, AL)
- 1 day ago
- Madison, AL (15 miles from Huntsville, AL)
- 1 day ago
What Youll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Huntsville, AL
- 2 days ago
- Huntsville, AL
- 2 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative (Sr. Loan Consultant)
- Huntsville, AL
- 3 days ago
- Huntsville, AL
- 3 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
The MAPCO team of more than 1,900 dedicated employees with a strong commitment in customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
Join our team as a Remote Customer Service Representative and help support customers of various clients!...
Remote WorkOverview The Customer Support Specialist provides quality support to Huntsville Hospital users with a high degree of customer service, technical expertise, and timeliness. The Customer Support...
Position Overview: The Installation Superintendent plans, organizes, directs, and controls the bulk and gaseous supply system installation activities and projects located in Huntsville, AL. This...
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Medical Screener - Reception Technician (Customer Service)
- Huntsville, AL
- 9 days ago
- Huntsville, AL
- 9 days ago
Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job...
Demographic Data for Huntsville, AL
Moving to Huntsville, AL? Find some basic demographic data about Huntsville, AL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Huntsville, AL
Highest Education Level
Customer Service Representatives in Huntsville, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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