Customer Service Representative Jobs in Huntsville, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
At Lakeland Industries, our number one priority is creating protective garments that protect people from fire, hazardous chemicals, and diseases, throughout the world. We design and manufacture a...
- Madison, AL (15 miles from Huntsville, AL)
- 3 days ago
- Madison, AL (15 miles from Huntsville, AL)
- 3 days ago
We are seeking a friendly and organized customer service representative to serve as the first point of contact for our customers....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Huntsville, AL
- 4 days ago
- Huntsville, AL
- 4 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
Lead Services Specialist 1 - Customer Service Management
- Huntsville, AL
- 6 days ago
- Huntsville, AL
- 6 days ago
Summary** This is GME role in Bahrain. Must be a US Citizen. The GE Field Representative provides the Customer with technical advice and guidance on operational / intermediate level maintenance of...
Remote WorkWe are looking for Remote Customer Service Representatives to become part of our innovative team....
Remote Work- Harvest, AL (12 miles from Huntsville, AL)
- 6 days ago
- Harvest, AL (12 miles from Huntsville, AL)
- 6 days ago
Harvest, AL, USA | Hourly | 15.00 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar! | Full Time | Medical, Dental, Vision, Life Insurance,...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Benefits As a Customer Service Representative at Crestwood Medical Center, you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients....
Customer Service Representative
- Madison, AL (15 miles from Huntsville, AL)
- 12 days ago
- Madison, AL (15 miles from Huntsville, AL)
- 12 days ago
Store 2707201: 11990 County Line Road, Madison, Alabama 35756 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Madison, AL (15 miles from Huntsville, AL)
- 12 days ago
- Madison, AL (15 miles from Huntsville, AL)
- 12 days ago
Store 2707201: 11990 County Line Road, Madison, Alabama 35756 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Madison, AL (15 miles from Huntsville, AL)
- 16 days ago
- Madison, AL (15 miles from Huntsville, AL)
- 16 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Work-at-Home Customer Service Agent
- Redstone Arsenal, AL (8 miles from Huntsville, AL)
- 17 days ago
- Redstone Arsenal, AL (8 miles from Huntsville, AL)
- 17 days ago
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Remote Customer Service Representative
- Redstone Arsenal, AL (8 miles from Huntsville, AL)
- 17 days ago
- Redstone Arsenal, AL (8 miles from Huntsville, AL)
- 17 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkGeneral information Job Title Airport Customer Service Agent - HSV UA Date Monday, January 27, 2025 State Alabama City Huntsville Base Pay Rate: $ 15.50 Full/Part Time Full Time Exempt or...
Demographic Data for Huntsville, AL
Moving to Huntsville, AL? Find some basic demographic data about Huntsville, AL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Huntsville, AL
Highest Education Level
Customer Service Representatives in Huntsville, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Willingness To Learn
- Sales Leadership
- Courteous
- Customer Support
- Baking
- Order Processing
- Complaint Resolution
- Client Services
- Resolution
- Claims
- Inbound/Outbound Calling
- Customer Satisfaction
- Merchandising
- Cashier Skills
- Reimbursement
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- High School Diploma
- Retail
- Friendliness
- Military Background
- Punctual
- Driving
- Flexibility
- Filing
- English
- Multitasking
- Spanish
- Sales
- Reporting
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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