Customer Service Representative Jobs in Huntsville, AL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 46 Jobs

Store Customer Service Specialist

  • Madison, AL (15 miles from Huntsville, AL)
  • 2 hours ago
  • Madison, AL (15 miles from Huntsville, AL)
  • 2 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Bilingual Customer Service Specialist (Spanish)

  • Huntsville, AL
  • 6 hours ago
  • Huntsville, AL
  • 6 hours ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Representative Fueler/Washer

  • Madison, AL (15 miles from Huntsville, AL)
  • 6 hours ago
  • Madison, AL (15 miles from Huntsville, AL)
  • 6 hours ago

As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....

Medical Screener - Reception Technician (Customer Service)

  • Huntsville, AL
  • 7 hours ago
  • Huntsville, AL
  • 7 hours ago

Summary** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. **Job...

Customer Service Representative

  • Grant, AL (19 miles from Huntsville, AL)
  • 7 hours ago
  • Grant, AL (19 miles from Huntsville, AL)
  • 7 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service - Donor Support Technician (Evergreen)

  • Huntsville, AL
  • 8 hours ago
  • Huntsville, AL
  • 8 hours ago

Responsible for preparing the donor, donor area and equipment for the pheresis process. Prepares the autopheresis machine for the pheresis process. Monitors the donor and the pheresis process,...

Customer Service Test Center Administrator

  • Huntsville, AL
  • 3 days ago
  • Huntsville, AL
  • 3 days ago

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic...

Customer Service Representative

  • Huntsville, AL
  • 3 days ago
  • Huntsville, AL
  • 3 days ago

Details: Job Title: Customer Service Representative Pay Rate: $27 / hr Location: Huntsville, AL Area Code: 256, 938 ZIP Code: 35804 Start Date: Right Away Keywords: #CSR #CustomerServiceRep Benefits...

Customer Service Specialist - Now Hiring

  • Madison, AL (15 miles from Huntsville, AL)
  • 4 days ago
  • Madison, AL (15 miles from Huntsville, AL)
  • 4 days ago

Ready to enhance your customer service skill set, earn more and advance your career? Experienced customer service professionals are on the front lines they keep businesses moving, resolve a wide...

Customer Experience Representative Huntsville, AL Airport

  • Huntsville, AL
  • 5 days ago
  • Huntsville, AL
  • 5 days ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Client Service Representative

  • Madison, AL (15 miles from Huntsville, AL)
  • 8 days ago
  • Madison, AL (15 miles from Huntsville, AL)
  • 8 days ago

Seeking a Client Service Representative! Location: 262 Main St, Madison, NJ 07940 - Moving to a new state-of-the art facility in the same wonderful town! Compensation: The salary range for this...

CLUB Customer Service Outfitter

  • Huntsville, AL
  • 8 days ago
  • Huntsville, AL
  • 8 days ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Customer Service Representative - PT

  • Huntsville, AL
  • 8 days ago
  • Huntsville, AL
  • 8 days ago

$14.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Customer Service Installation Technician

  • Huntsville, AL
  • 8 days ago
  • Huntsville, AL
  • 8 days ago

Job Overview: We are seeking a Customer Service Installation Technician who will be responsible for safely constructing all types of liquid and/or gaseous UHP Electronic grade cryogenic supply...

Client Services Representative- Lab- FT- 1st Shift

  • Huntsville, AL
  • 11 days ago
  • Huntsville, AL
  • 11 days ago

Overview Under the direct supervision of the Lab Administrative Director, Pre-Analytical Manager and Reference Laboratory Supervisor, the Client Services Representative is responsible for daily...

Demographic Data for Huntsville, AL

Moving to Huntsville, AL? Find some basic demographic data about Huntsville, AL below.


Local
National
210,198
6,352
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Huntsville, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Huntsville, AL offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Huntsville, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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