Customer Service Representative Jobs in Hoover, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - FT
- Birmingham, AL (6 miles from Hoover, AL)
- 16 days ago
- Birmingham, AL (6 miles from Hoover, AL)
- 16 days ago
$13.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service Rep(05889)-8000 Liberty Parkway
- Birmingham, AL (6 miles from Hoover, AL)
- 1 hour ago
- Birmingham, AL (6 miles from Hoover, AL)
- 1 hour ago
Company Description Job Description The Customer Experience Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be...
Customer Service Rep(05375) - 1535 Forestdale Blvd
- Birmingham, AL (6 miles from Hoover, AL)
- 1 day ago
- Birmingham, AL (6 miles from Hoover, AL)
- 1 day ago
Love dealing with people but not making food? We've got you covered! The Customer Experience Representative will WOW the customer by making sure they have a positive experience either in the store...
Customer Service Rep(05851) - 430 Green Springs Hwy., Suite #14
- Homewood, AL (3 miles from Hoover, AL)
- 1 day ago
- Homewood, AL (3 miles from Hoover, AL)
- 1 day ago
Love dealing with people but not making food? We've got you covered! The Customer Experience Representative will WOW the customer by making sure they have a positive experience either in the store...
Region Customer Relations Specialist
- Birmingham, AL (6 miles from Hoover, AL)
- 1 day ago
- Birmingham, AL (6 miles from Hoover, AL)
- 1 day ago
Call Resolution) and in a professional manner....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Birmingham, AL (6 miles from Hoover, AL)
- 1 day ago
- Birmingham, AL (6 miles from Hoover, AL)
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Rep(05386) - 445 Main St
- Trussville, AL (19 miles from Hoover, AL)
- 2 days ago
- Trussville, AL (19 miles from Hoover, AL)
- 2 days ago
Company Description Job Description Love dealing with people but not making food? We've got you covered! The Customer Experience Representative will WOW the customer by making sure they have a...
Customer Service Representative
- Forestdale, AL (12 miles from Hoover, AL)
- 2 days ago
- Forestdale, AL (12 miles from Hoover, AL)
- 2 days ago
As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Rep(05329) - 111 Railroad Ave
- Montevallo, AL (22 miles from Hoover, AL)
- 2 days ago
- Montevallo, AL (22 miles from Hoover, AL)
- 2 days ago
Company Description Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we...
Customer Service Rep(05848) - 1506 Montclair Road
- Birmingham, AL (6 miles from Hoover, AL)
- 2 days ago
- Birmingham, AL (6 miles from Hoover, AL)
- 2 days ago
Company Description Job Description Love dealing with people but not making food? We've got you covered! The Customer Experience Representative will WOW the customer by making sure they have a...
Customer Service Representative II
- Birmingham, AL (6 miles from Hoover, AL)
- 3 days ago
- Birmingham, AL (6 miles from Hoover, AL)
- 3 days ago
Headquartered in Birmingham, Alabama, Moultrie (www.moultrieproducts.com) is the leader in game feeders and cellular camera innovation, building products used by hunters, property owners, and...
Lead Retail Customer Service Associate
- Birmingham, AL (6 miles from Hoover, AL)
- 3 days ago
- Birmingham, AL (6 miles from Hoover, AL)
- 3 days ago
POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...
Customer Service Leader - 5175
- Calera, AL (21 miles from Hoover, AL)
- 3 days ago
- Calera, AL (21 miles from Hoover, AL)
- 3 days ago
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
Customer Service Leader - 7549
- Birmingham, AL (6 miles from Hoover, AL)
- 3 days ago
- Birmingham, AL (6 miles from Hoover, AL)
- 3 days ago
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
Customer Service Representative
- Birmingham, AL (6 miles from Hoover, AL)
- 3 days ago
- Birmingham, AL (6 miles from Hoover, AL)
- 3 days ago
Overview Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in Birmingham, AL!...
Demographic Data for Hoover, AL
Moving to Hoover, AL? Find some basic demographic data about Hoover, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hoover, AL
Highest Education Level
Customer Service Representatives in Hoover, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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