Customer Service Representative Jobs in Gadsden, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(05866) - 115 West Grand Ave., Suite 110
- Rainbow City, AL (12 miles from Gadsden, AL)
- 2 days ago
- Rainbow City, AL (12 miles from Gadsden, AL)
- 2 days ago
Now Hiring Customer Service Experts!Would you say you are customerservice oriented? Do you enjoy making people smile? If so a customer serviceexpert is the job for you!Domino's is always looking...
KFC Team Member (Customer Service or Cook)
- Albertville, AL (23 miles from Gadsden, AL)
- 3 days ago
- Albertville, AL (23 miles from Gadsden, AL)
- 3 days ago
When you join the KFC brand, you join our family! The KFC family takes pride in our high quality standards, southern-inspired hospitality and serving guests our world-famous chicken! We have a...
Customer Service Leader - 5155
- Geraldine, AL (22 miles from Gadsden, AL)
- 3 days ago
- Geraldine, AL (22 miles from Gadsden, AL)
- 3 days ago
Operating in Tennessee, Alabama, Georgia, Arkansas, Kentucky and Mississippi, MAPCO stores offer a wide array of high quality products and services. Customers can refresh and recharge with...
- Collinsville, AL (16 miles from Gadsden, AL)
- 3 days ago
- Collinsville, AL (16 miles from Gadsden, AL)
- 3 days ago
The MAPCO team of more than 3,200 dedicated employees with a strong commitment in customer service delivers Convenience You Can TRUST in 345 company-owned convenience and fuel retailing units....
Customer Service Leader - 5118
- Piedmont, AL (21 miles from Gadsden, AL)
- 3 days ago
- Piedmont, AL (21 miles from Gadsden, AL)
- 3 days ago
The MAPCO team of more than 3,200 dedicated employees with a strong commitment in customer service delivers Convenience You Can TRUST in 345 company-owned convenience and fuel retailing units....
- Rainbow City, AL (12 miles from Gadsden, AL)
- 3 days ago
- Rainbow City, AL (12 miles from Gadsden, AL)
- 3 days ago
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
- Collinsville, AL (16 miles from Gadsden, AL)
- 3 days ago
- Collinsville, AL (16 miles from Gadsden, AL)
- 3 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Customer Service Leader - 5148
- Albertville, AL (23 miles from Gadsden, AL)
- 3 days ago
- Albertville, AL (23 miles from Gadsden, AL)
- 3 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Customer Service Leader - 5108
- Jacksonville, AL (16 miles from Gadsden, AL)
- 3 days ago
- Jacksonville, AL (16 miles from Gadsden, AL)
- 3 days ago
The MAPCO team of more than 3,200 dedicated employees with a strong commitment in customer service delivers Convenience You Can TRUST in 345 company-owned convenience and fuel retailing units....
Customer Service Representative
- Altoona, AL (20 miles from Gadsden, AL)
- 8 days ago
- Altoona, AL (20 miles from Gadsden, AL)
- 8 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service - Donor Support Technician
- Rainbow City, AL (12 miles from Gadsden, AL)
- 8 days ago
- Rainbow City, AL (12 miles from Gadsden, AL)
- 8 days ago
Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the...
Medical Screener - Reception Technician (Customer Service)
- Rainbow City, AL (12 miles from Gadsden, AL)
- 8 days ago
- Rainbow City, AL (12 miles from Gadsden, AL)
- 8 days ago
Summary** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. **Job...
QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...
Customer Service Rep(05836) - 503 North Carlisle
- Albertville, AL (23 miles from Gadsden, AL)
- 17 days ago
- Albertville, AL (23 miles from Gadsden, AL)
- 17 days ago
Company Description Job Description Now Hiring Customer Service Experts! Would you say you are customer service oriented? Do you enjoy making people smile? If so a customer service expert is the...
Demographic Data for Gadsden, AL
Moving to Gadsden, AL? Find some basic demographic data about Gadsden, AL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Gadsden, AL
Highest Education Level
Customer Service Representatives in Gadsden, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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