Customer Service Representative Jobs in Gadsden, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Boyd Group Services Inc
- Albertville, AL (23 miles from Gadsden, AL)
- moments ago
- Albertville, AL (23 miles from Gadsden, AL)
- moments ago
Company: Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and...
In Person Part TimeCustomer Service Gadsden - Gadsden, AL 39504 Apply Apply Description Summary: The Customer Service Associate works to deliver the highest level of quality service to our customers. The Customer...
In PersonCustomer Service Representative
- Circle K
- Boaz, AL (14 miles from Gadsden, AL)
- 21 hours ago
- Boaz, AL (14 miles from Gadsden, AL)
- 21 hours ago
Store 2723654: 2242 US Hwy 431, Boaz, Alabama 35957 Shift Availability Evenings & Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...
In PersonSr. Consumer Loan Specialist - Sales Customer Service
- Republic Finance, LLC
- Attalla, AL (7 miles from Gadsden, AL)
- 14 days ago
- Attalla, AL (7 miles from Gadsden, AL)
- 14 days ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
In PersonCustomer Service Representative (Full-Time) - Afternoon Shift
- Pacer International
- Attalla, AL (7 miles from Gadsden, AL)
- 19 days ago
- Attalla, AL (7 miles from Gadsden, AL)
- 19 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
In Person Full TimeThe Customer Service Associate works to deliver the highest level of quality service to our customers. The Customer Service Associate receives and responds to routine residential and commercial...
In PersonCustomer Service Rep(05855) - 1015 W Meighan Blvd Gadsden AL 35901
- Domino's Pizza
- Gadsden, AL
- 28 days ago
- Gadsden, AL
- 28 days ago
Company Description Job Description Now Hiring Customer Service Experts! Would you say you are customer service oriented? Do you enjoy making people smile? If so a customer service expert is the...
In PersonCustomer Service Rep(05866) - 115 West Grand Ave., Suite 110
- Domino's
- Rainbow City, AL (12 miles from Gadsden, AL)
- 30+ days ago
- Rainbow City, AL (12 miles from Gadsden, AL)
- 30+ days ago
Now Hiring Customer Service Experts!Would you say you are customerservice oriented? Do you enjoy making people smile? If so a customer serviceexpert is the job for you!Domino's is always looking...
In Person- KFC
- Albertville, AL (23 miles from Gadsden, AL)
- 30+ days ago
- Albertville, AL (23 miles from Gadsden, AL)
- 30+ days ago
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...
In PersonRequisition Number: 224406 Job Description Cintas is seeking an Onsite Customer Service Attendant to help ensure customer satisfaction for our larger customers. Position is located on the...
In PersonCustomer Service Representative
- QC Holdings
- Albertville, AL (23 miles from Gadsden, AL)
- 60+ days ago
- Albertville, AL (23 miles from Gadsden, AL)
- 60+ days ago
QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...
In PersonCustomer Service Representative (Multi Branch Support)
- Security Finance
- Gadsden, AL
- 90+ days ago
- Gadsden, AL
- 90+ days ago
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
In PersonCustomer Service Rep(05860) - 405 Pelham RD S.
- Domino's Pizza
- Jacksonville, AL (16 miles from Gadsden, AL)
- 90+ days ago
- Jacksonville, AL (16 miles from Gadsden, AL)
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
In Person- Planet Fitness Inc.
- Albertville, AL (23 miles from Gadsden, AL)
- 90+ days ago
- Albertville, AL (23 miles from Gadsden, AL)
- 90+ days ago
he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and...
In PersonCustomer Service Rep(05858) - 964 Gilbert Ferry Rd.
- Domino's Pizza
- Attalla, AL (7 miles from Gadsden, AL)
- 90+ days ago
- Attalla, AL (7 miles from Gadsden, AL)
- 90+ days ago
Company Description Job Description Now Hiring Customer Service Experts! Would you say you are customer service oriented? Do you enjoy making people smile? If so a customer service expert is the...
In PersonDemographic Data for Gadsden, AL
Moving to Gadsden, AL? Find some basic demographic data about Gadsden, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Gadsden, AL
Highest Education Level
Customer Service Representatives in Gadsden, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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