Customer Service Representative Jobs in Fort Payne, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Leader - 5155
- Geraldine, AL (18 miles from Fort Payne, AL)
- 8 days ago
- Geraldine, AL (18 miles from Fort Payne, AL)
- 8 days ago
Operating in Tennessee, Alabama, Georgia, Arkansas, Kentucky and Mississippi, MAPCO stores offer a wide array of high quality products and services. Customers can refresh and recharge with...
- Collinsville, AL (12 miles from Fort Payne, AL)
- 8 days ago
- Collinsville, AL (12 miles from Fort Payne, AL)
- 8 days ago
The MAPCO team of more than 3,200 dedicated employees with a strong commitment in customer service delivers Convenience You Can TRUST in 345 company-owned convenience and fuel retailing units....
- Fyffe, AL (14 miles from Fort Payne, AL)
- 8 days ago
- Fyffe, AL (14 miles from Fort Payne, AL)
- 8 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
- Collinsville, AL (12 miles from Fort Payne, AL)
- 8 days ago
- Collinsville, AL (12 miles from Fort Payne, AL)
- 8 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
The MAPCO team of more than 3,200 dedicated employees with a strong commitment in customer service delivers Convenience You Can TRUST in 345 company-owned convenience and fuel retailing units....
Customer Service Leader - 5152
- Rainsville, AL (10 miles from Fort Payne, AL)
- 8 days ago
- Rainsville, AL (10 miles from Fort Payne, AL)
- 8 days ago
The MAPCO team of more than 3,200 dedicated employees with a strong commitment in customer service delivers Convenience You Can TRUST in 345 company-owned convenience and fuel retailing units....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Customer Service Representative
- Cedar Bluff, AL (11 miles from Fort Payne, AL)
- 13 days ago
- Cedar Bluff, AL (11 miles from Fort Payne, AL)
- 13 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Lead Customer Service Representative
- Henagar, AL (16 miles from Fort Payne, AL)
- 23 days ago
- Henagar, AL (16 miles from Fort Payne, AL)
- 23 days ago
Store 2709330: 9000 AL Hwy 40, Henagar, Alabama 35978 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Henagar, AL (16 miles from Fort Payne, AL)
- 45+ days ago
- Henagar, AL (16 miles from Fort Payne, AL)
- 45+ days ago
Store 2709330: 9000 AL Hwy 40, Henagar, Alabama 35978 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(05883) - 301 Greenhill Blvd
- Fort Payne, AL
- 45+ days ago
- Fort Payne, AL
- 45+ days ago
Company Description Job Description Now Hiring Customer Service Experts! Would you say you are customer service oriented? Do you enjoy making people smile? If so a customer service expert is the...
Lead Customer Service Representative, Full or Part Time
- Summerville, GA (24 miles from Fort Payne, AL)
- 45+ days ago
- Summerville, GA (24 miles from Fort Payne, AL)
- 45+ days ago
Store 2723658: 10935 Commerce St, Summerville, Georgia 30747 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Ider, AL (21 miles from Fort Payne, AL)
- 45+ days ago
- Ider, AL (21 miles from Fort Payne, AL)
- 45+ days ago
The primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly,...
Service Representative....
Demographic Data for Fort Payne, AL
Moving to Fort Payne, AL? Find some basic demographic data about Fort Payne, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fort Payne, AL
Highest Education Level
Customer Service Representatives in Fort Payne, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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