Customer Service Representative Jobs in Foley, AL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 21 Jobs

Customer Service Representative

  • Foley, AL
  • 1 day ago
  • Foley, AL
  • 1 day ago

Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...

Consumer Loan Specialist - Sales Customer Service

  • Foley, AL
  • 2 days ago
  • Foley, AL
  • 2 days ago

Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...

Customer Service Representative I - 73005790

  • Pensacola, FL (21 miles from Foley, AL)
  • 2 days ago
  • Pensacola, FL (21 miles from Foley, AL)
  • 2 days ago

Requisition No: 852029 Agency: Department of Revenue Working Title: CUSTOMER SERVICE REPRESENTATIVE I - 73005790 Pay Plan: Career Service Position Number: 73005790 Salary: $37,759.92 - $47,081.16 /...

Sr. Consumer Loan Specialist - Sales Customer Service

  • Foley, AL
  • 3 days ago
  • Foley, AL
  • 3 days ago

Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...

Customer Service Representative II - Baldwin County Commission

  • Robertsdale, AL (18 miles from Foley, AL)
  • 5 days ago
  • Robertsdale, AL (18 miles from Foley, AL)
  • 5 days ago

Provide training as required to new Customer Services Representative I's....

Customer Service Representative

  • Daphne, AL (17 miles from Foley, AL)
  • 10 days ago
  • Daphne, AL (17 miles from Foley, AL)
  • 10 days ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

Customer Service Associate

  • Fairhope, AL (11 miles from Foley, AL)
  • 17 days ago
  • Fairhope, AL (11 miles from Foley, AL)
  • 17 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...

Customer Service Representative

  • Loxley, AL (17 miles from Foley, AL)
  • 21 days ago
  • Loxley, AL (17 miles from Foley, AL)
  • 21 days ago

Store 2721560: 3215 S Hickory St, Loxley, Alabama 36551 Availability - Shift/Days Full time Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...

Part Time Customer Service and Sales Associate

  • Foley, AL
  • 27 days ago
  • Foley, AL
  • 27 days ago

The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to...

Retail Customer Service Cashier

  • Loxley, AL (17 miles from Foley, AL)
  • 30+ days ago
  • Loxley, AL (17 miles from Foley, AL)
  • 30+ days ago

Req ID: 459773 Address: 126 E. Flying K Rd. Loxley, AL, 36551 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Store Customer Service Specialist

  • Gulf Shores, AL (8 miles from Foley, AL)
  • 45+ days ago
  • Gulf Shores, AL (8 miles from Foley, AL)
  • 45+ days ago

This FULL-TIME position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their...

Customer Service Representative

  • Foley, AL
  • 60+ days ago
  • Foley, AL
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Associate

  • Daphne, AL (17 miles from Foley, AL)
  • 45+ days ago
  • Daphne, AL (17 miles from Foley, AL)
  • 45+ days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Customer Service Representative, Full or Part Time

  • Foley, AL
  • 45+ days ago
  • Foley, AL
  • 45+ days ago

Store 2721584: 22164 US Hwy 98, Foley Pj, Alabama 36535 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service/Sales

  • Foley, AL
  • 45+ days ago
  • Foley, AL
  • 45+ days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Demographic Data for Foley, AL

Moving to Foley, AL? Find some basic demographic data about Foley, AL below.


Local
National
35,484
937
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Foley, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Foley, AL offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Foley, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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