Customer Service Representative Jobs in Foley, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Associate
- Daphne, AL (17 miles from Foley, AL)
- 3 hours ago
- Daphne, AL (17 miles from Foley, AL)
- 3 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Gulf Shores, AL (8 miles from Foley, AL)
- 3 days ago
- Gulf Shores, AL (8 miles from Foley, AL)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Fairhope, AL (11 miles from Foley, AL)
- 5 days ago
- Fairhope, AL (11 miles from Foley, AL)
- 5 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
This FULL-TIME position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their...
Customer Service Associates / Cashiers
- Orange Beach, AL (11 miles from Foley, AL)
- 9 days ago
- Orange Beach, AL (11 miles from Foley, AL)
- 9 days ago
CUSTOMER SERVI C E ASSOCIATE Automation Personnel Services is looking for hard-working Customer Service Associates / Cashiers for a gourmet hot dog vendor in Orange Beach, AL. In this role, you...
Store Customer Service Specialist - Zone
- Fairhope, AL (11 miles from Foley, AL)
- 10 days ago
- Fairhope, AL (11 miles from Foley, AL)
- 10 days ago
This FULL-TIME position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their...
Pharmacy Customer Service Associate
- Fairhope, AL (11 miles from Foley, AL)
- 10 days ago
- Fairhope, AL (11 miles from Foley, AL)
- 10 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Seminole, AL (17 miles from Foley, AL)
- 10 days ago
- Seminole, AL (17 miles from Foley, AL)
- 10 days ago
Customer Support When working in a Customer Support position through Bluecrew, you may be expected to perform any and all of the following duties: Working independently or as a team to interface...
A motivated individual with an exemplary attitude and the initiative to take on any additional responsibilities and assignments as requested. Employee follows established policy and procedures and...
Customer Service Representative Fueler/Washer
- Loxley, AL (17 miles from Foley, AL)
- 13 days ago
- Loxley, AL (17 miles from Foley, AL)
- 13 days ago
As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....
Customer Service Representative
- Stapleton, AL (24 miles from Foley, AL)
- 13 days ago
- Stapleton, AL (24 miles from Foley, AL)
- 13 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Robertsdale, AL (18 miles from Foley, AL)
- 17 days ago
- Robertsdale, AL (18 miles from Foley, AL)
- 17 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Demographic Data for Foley, AL
Moving to Foley, AL? Find some basic demographic data about Foley, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Foley, AL
Highest Education Level
Customer Service Representatives in Foley, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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