Customer Service Representative Jobs in Dothan, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Are you looking for some extra income or just something temporary to fill your time? We have an immediate opening for a Seasonal CSR at a well established manufacturing company in Dothan, AL. In...
Customer Service Rep(09400) - 934 Daleville Ave
- Daleville, AL (20 miles from Dothan, AL)
- 5 days ago
- Daleville, AL (20 miles from Dothan, AL)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Noma, FL (16 miles from Dothan, AL)
- 6 days ago
- Noma, FL (16 miles from Dothan, AL)
- 6 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Get in the fast lane to success! Join Staffmark and our partner company as a Customer Service Specialist in Dothan, AL, and steer into a phenomenal career opportunity with a team committed to...
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Medical Screener - Reception Technician (Customer Service)
- Dothan, AL
- 13 days ago
- Dothan, AL
- 13 days ago
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. In compliance with...
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Retail Customer Service Cashier
- Cottondale, FL (23 miles from Dothan, AL)
- 27 days ago
- Cottondale, FL (23 miles from Dothan, AL)
- 27 days ago
Req ID: 458996 Address: 2510 Hwy 231 Cottondale, FL, 32431 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote Work6051 - Dothan - 2756 Ross Clark Circle, Dothan, Alabama, 36301 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience...
Customer Service Representative
- Midland City, AL (18 miles from Dothan, AL)
- 30+ days ago
- Midland City, AL (18 miles from Dothan, AL)
- 30+ days ago
Service Representative....
Demographic Data for Dothan, AL
Moving to Dothan, AL? Find some basic demographic data about Dothan, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Dothan, AL
Highest Education Level
Customer Service Representatives in Dothan, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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