Customer Service Representative Jobs in Decatur, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Loan Specialist - 228
- Athens, AL (11 miles from Decatur, AL)
- 1 day ago
- Athens, AL (11 miles from Decatur, AL)
- 1 day ago
Hiring Immediately! For over 30 years, Sun Loan Company has been a trusted financial resource in over 200 communities, across seven states in the US, and seven locations in Mexico. As a Customer...
Customer Service Representative
- Decatur, AL (6 miles from Decatur, AL)
- 3 days ago
- Decatur, AL (6 miles from Decatur, AL)
- 3 days ago
Store 2709301: 3227 Point Mallard Pkwy SE, Priceville, Alabama 35603 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...
Retail Customer Service Cashier
- Falkville, AL (19 miles from Decatur, AL)
- 5 days ago
- Falkville, AL (19 miles from Decatur, AL)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
- Athens, AL (11 miles from Decatur, AL)
- 6 days ago
- Athens, AL (11 miles from Decatur, AL)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Tanner, AL (3 miles from Decatur, AL)
- 7 days ago
- Tanner, AL (3 miles from Decatur, AL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Town Creek, AL (21 miles from Decatur, AL)
- 7 days ago
- Town Creek, AL (21 miles from Decatur, AL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Harvest, AL (21 miles from Decatur, AL)
- 7 days ago
- Harvest, AL (21 miles from Decatur, AL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Athens, AL (11 miles from Decatur, AL)
- 7 days ago
- Athens, AL (11 miles from Decatur, AL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Hartselle, AL (13 miles from Decatur, AL)
- 7 days ago
- Hartselle, AL (13 miles from Decatur, AL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Madison, AL (11 miles from Decatur, AL)
- 7 days ago
- Madison, AL (11 miles from Decatur, AL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
Pharmacy Customer Service Associate
- Madison, AL (11 miles from Decatur, AL)
- 9 days ago
- Madison, AL (11 miles from Decatur, AL)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Eva, AL (24 miles from Decatur, AL)
- 14 days ago
- Eva, AL (24 miles from Decatur, AL)
- 14 days ago
Req ID: 465772 Address: 64 E. Pike Rd. Falkville, AL, 35622 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
Demographic Data for Decatur, AL
Moving to Decatur, AL? Find some basic demographic data about Decatur, AL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Decatur, AL
Highest Education Level
Customer Service Representatives in Decatur, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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