Customer Service Representative Jobs in Decatur, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Athens, AL (11 miles from Decatur, AL)
- 2 days ago
- Athens, AL (11 miles from Decatur, AL)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Athens, AL (11 miles from Decatur, AL)
- 3 days ago
- Athens, AL (11 miles from Decatur, AL)
- 3 days ago
The MAPCO team of more than 1,900 dedicated employees with a strong commitment in customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Customer service representative is responsible for contacting customers to obtain payment statuses on past-due invoices, research past due invoices if needed, document obtained statuses in the cbCentral...
Store Customer Service Specialist
- Athens, AL (11 miles from Decatur, AL)
- 3 days ago
- Athens, AL (11 miles from Decatur, AL)
- 3 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...
Customer Service Representative
- Tanner, AL (3 miles from Decatur, AL)
- 6 days ago
- Tanner, AL (3 miles from Decatur, AL)
- 6 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative Fueler/Washer
- Madison, AL (11 miles from Decatur, AL)
- 7 days ago
- Madison, AL (11 miles from Decatur, AL)
- 7 days ago
As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....
Bilingual Customer Service Specialist (Spanish)
- Athens, AL (11 miles from Decatur, AL)
- 7 days ago
- Athens, AL (11 miles from Decatur, AL)
- 7 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.Job DescriptionAs a Customer Service Representative...
Bilingual Customer Service Specialist (Spanish)
- Athens, AL (11 miles from Decatur, AL)
- 12 days ago
- Athens, AL (11 miles from Decatur, AL)
- 12 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Madison, AL (11 miles from Decatur, AL)
- 16 days ago
- Madison, AL (11 miles from Decatur, AL)
- 16 days ago
Seeking a Client Service Representative! Location: 262 Main St, Madison, NJ 07940 - Moving to a new state-of-the art facility in the same wonderful town! Compensation: The salary range for this...
Lead Customer Service Representative
- Decatur, AL (6 miles from Decatur, AL)
- 18 days ago
- Decatur, AL (6 miles from Decatur, AL)
- 18 days ago
Store 2709301: 3227 Point Mallard Pkwy SE, Priceville, Alabama 35603 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Harvest, AL (21 miles from Decatur, AL)
- 18 days ago
- Harvest, AL (21 miles from Decatur, AL)
- 18 days ago
Store 2709325: 1006 Harvest Road, Harvest, Alabama 35749 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Decatur, AL
Moving to Decatur, AL? Find some basic demographic data about Decatur, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Decatur, AL
Highest Education Level
Customer Service Representatives in Decatur, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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