Customer Service Representative Jobs in Decatur, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Associated Equipment Company
- Huntsville, AL (22 miles from Decatur, AL)
- 10 days ago
- Associated Equipment Company
- Huntsville, AL (22 miles from Decatur, AL)
- 10 days ago
HVAC – Huntsville - Assistant Manager Associated Equipment Company a Heating and Air Conditioning Distribution Company has a great opportunity for the right candidate at our Huntsville, AL...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Location: Decatur, US-AL Rate: Not Specified Type: Permanent Client Service Associate At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the...
Truck Scale Dispatch / Customer Service Representative I (Tanner, AL)
- Tanner, AL (3 miles from Decatur, AL)
- 7 days ago
- Tanner, AL (3 miles from Decatur, AL)
- 7 days ago
Rogers Group is currently seeking a Truck Scale Dispatch/Customer Service Representative I to work at our Tanner Quarry, Tanner Alabama, Alabama SMA. This position reports to the Area Controller....
Retail Customer Service Cashier
- Belle Mina, AL (8 miles from Decatur, AL)
- 11 days ago
- Belle Mina, AL (8 miles from Decatur, AL)
- 11 days ago
Req ID: 458902 Address: 64 E. Pike Rd. Falkville, AL, 35622 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Retail Customer Service Cashier
- Falkville, AL (19 miles from Decatur, AL)
- 11 days ago
- Falkville, AL (19 miles from Decatur, AL)
- 11 days ago
Req ID: 458902 Address: 64 E. Pike Rd. Falkville, AL, 35622 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
CB Customer Service Representative As a leading regional bank, SouthState has been providing financial solutions to individuals, families, and businesses in the Southeast for more than 100 years....
Automotive Customer Service Advisor
- Madison, AL (11 miles from Decatur, AL)
- 20 days ago
- Madison, AL (11 miles from Decatur, AL)
- 20 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service Representative
- Madison, AL (11 miles from Decatur, AL)
- 23 days ago
- Madison, AL (11 miles from Decatur, AL)
- 23 days ago
Store 2709316: 7606 Wall Triana Hwy, Madison, Alabama 35749 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Athens, AL (11 miles from Decatur, AL)
- 23 days ago
- Athens, AL (11 miles from Decatur, AL)
- 23 days ago
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
Customer Service Rep(05881) - 14945 E. Limestone Road, Suite A
- Harvest, AL (21 miles from Decatur, AL)
- 30+ days ago
- Harvest, AL (21 miles from Decatur, AL)
- 30+ days ago
At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.Job DescriptionAs a Customer Service Representative...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep(05887) - 241 Highway 31 S. #30
- Hartselle, AL (13 miles from Decatur, AL)
- 90+ days ago
- Hartselle, AL (13 miles from Decatur, AL)
- 90+ days ago
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
Customer Service Rep(05893) - 15379 Hwy 24
- Moulton, AL (20 miles from Decatur, AL)
- 90+ days ago
- Moulton, AL (20 miles from Decatur, AL)
- 90+ days ago
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
Customer Service Rep(05332) - 8800 Highway 72 W.
- Madison, AL (11 miles from Decatur, AL)
- 90+ days ago
- Madison, AL (11 miles from Decatur, AL)
- 90+ days ago
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
Demographic Data for Decatur, AL
Moving to Decatur, AL? Find some basic demographic data about Decatur, AL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Decatur, AL
Highest Education Level
Customer Service Representatives in Decatur, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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