Customer Service Representative Jobs in Decatur, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...
In PersonCompany Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonReady to do your best work? Interested in a minimum starting hourly rate of $15.00 per hour - $15.30 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In PersonCB Client Services Representative - Decatur, AL
- South State Bank
- Decatur, AL
- 6 days ago
- Decatur, AL
- 6 days ago
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted...
HybridCustomer Service Representative (Loan Consultant I)
- Lendmark
- Madison, AL (11 miles from Decatur, AL)
- 8 days ago
- Madison, AL (11 miles from Decatur, AL)
- 8 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonMulti-Location Customer Service Specialist
- Sherwin Williams
- Madison, AL (11 miles from Decatur, AL)
- 9 days ago
- Madison, AL (11 miles from Decatur, AL)
- 9 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonRemote Customer Service Representative
- MCI Military Recruitment
- Redstone Arsenal, AL (20 miles from Decatur, AL)
- 9 days ago
- Redstone Arsenal, AL (20 miles from Decatur, AL)
- 9 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
RemoteBenefits: Free uniforms Paid time off FASTSIGNS #251101 is hiring for a Customer Service Representative to join our team!...
In PersonCustomer Service Rep(05332) - 8800 Highway 72 W.
- Domino's
- Madison, AL (11 miles from Decatur, AL)
- 19 days ago
- Madison, AL (11 miles from Decatur, AL)
- 19 days ago
At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.Job DescriptionAs a Customer Service Representative...
In PersonCustomer Service Representative
- Polyplex Corporation
- Decatur, AL
- 21 days ago
- Decatur, AL
- 21 days ago
Customer Service Representative Job Summary: Polyplex is looking for a motivated Customer Service Representative to join our growing team!...
In PersonCustomer Service Representative
- Circle K
- Athens, AL (11 miles from Decatur, AL)
- 26 days ago
- Athens, AL (11 miles from Decatur, AL)
- 26 days ago
Store 2704393: 271 US Hwy 31 N, Athens, Alabama 35611 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In PersonCB Customer Service Representative - Decatur, AL
- South State Bank
- Decatur, AL
- 29 days ago
- Decatur, AL
- 29 days ago
JOB DESCRIPTION The Corporate Billing Customer Service Representative is responsible for contacting customers to obtain payment statuses on past-due invoices, research past due invoices if needed, document...
In PersonCustomer Service Representative
- Security Finance
- Athens, AL (11 miles from Decatur, AL)
- 30+ days ago
- Athens, AL (11 miles from Decatur, AL)
- 30+ days ago
Customer Service Representative Location: Athens, AL, United States Job ID: 2026-15204 Date Posted: Apr 24, 2026 Share: Share with Email Share on Twitter share to twitter Share on Facebook share to...
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Madison, AL (11 miles from Decatur, AL)
- 30+ days ago
- Madison, AL (11 miles from Decatur, AL)
- 30+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In Person- Home Depot
- Madison, AL (11 miles from Decatur, AL)
- 30+ days ago
- Madison, AL (11 miles from Decatur, AL)
- 30+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
In PersonDemographic Data for Decatur, AL
Moving to Decatur, AL? Find some basic demographic data about Decatur, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Decatur, AL
Highest Education Level
Customer Service Representatives in Decatur, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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