Customer Service Representative Jobs in Daphne, AL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 59 Jobs

Restaurant Customer Service Team Member

  • Mobile, AL (12 miles from Daphne, AL)
  • 3 hours ago
  • Mobile, AL (12 miles from Daphne, AL)
  • 3 hours ago

Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...

Customer Service Representative Mobile Regional Airport

  • Mobile, AL (12 miles from Daphne, AL)
  • 14 hours ago
  • Mobile, AL (12 miles from Daphne, AL)
  • 14 hours ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Customer Service Representative

  • Mobile, AL (12 miles from Daphne, AL)
  • 1 day ago
  • Mobile, AL (12 miles from Daphne, AL)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Foley, AL (17 miles from Daphne, AL)
  • 1 day ago
  • Foley, AL (17 miles from Daphne, AL)
  • 1 day ago

Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...

Consumer Loan Specialist - Sales Customer Service

  • Foley, AL (17 miles from Daphne, AL)
  • 2 days ago
  • Foley, AL (17 miles from Daphne, AL)
  • 2 days ago

Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...

Customer Service Associate

  • Saraland, AL (23 miles from Daphne, AL)
  • 3 days ago
  • Saraland, AL (23 miles from Daphne, AL)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Sr. Consumer Loan Specialist - Sales Customer Service

  • Foley, AL (17 miles from Daphne, AL)
  • 4 days ago
  • Foley, AL (17 miles from Daphne, AL)
  • 4 days ago

Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...

Customer Service Associate - Temporary

  • Mobile, AL (12 miles from Daphne, AL)
  • 4 days ago
  • Mobile, AL (12 miles from Daphne, AL)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Mobile, AL (12 miles from Daphne, AL)
  • 5 days ago
  • Mobile, AL (12 miles from Daphne, AL)
  • 5 days ago

We are seeking an enthusiastic and customer-oriented individual to join our team as a Customer Service Representative....

Customer Service Specialist

  • Mobile, AL (12 miles from Daphne, AL)
  • 5 days ago
  • Mobile, AL (12 miles from Daphne, AL)
  • 5 days ago

resolution....

Customer Service Specialist

  • Mobile, AL (12 miles from Daphne, AL)
  • 5 days ago
  • Mobile, AL (12 miles from Daphne, AL)
  • 5 days ago

The Customer Service Specialist is responsive, accurate, and helpful. Providing top-tier localized customer service. Serving as an information hub between manufacturers, customers, service and...

Customer Service Representative II - Baldwin County Commission

  • Robertsdale, AL (17 miles from Daphne, AL)
  • 5 days ago
  • Robertsdale, AL (17 miles from Daphne, AL)
  • 5 days ago

Provide training as required to new Customer Services Representative I's....

CLUB Customer Service Outfitter

  • Spanish Fort, AL (9 miles from Daphne, AL)
  • 7 days ago
  • Spanish Fort, AL (9 miles from Daphne, AL)
  • 7 days ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Retail Customer Service Cashier

  • Mobile, AL (12 miles from Daphne, AL)
  • 7 days ago
  • Mobile, AL (12 miles from Daphne, AL)
  • 7 days ago

Req ID: 459778 Address: 2600 W I-65 Service Rd N Prichard, AL, 36612 Benefits:* Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...

Customer Service Representative

  • Saraland, AL (23 miles from Daphne, AL)
  • 8 days ago
  • Saraland, AL (23 miles from Daphne, AL)
  • 8 days ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Demographic Data for Daphne, AL

Moving to Daphne, AL? Find some basic demographic data about Daphne, AL below.


Local
National
53,754
1,397
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Daphne, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Daphne, AL offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Daphne, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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