Customer Service Representative Jobs in Daleville, AL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 17 Jobs

Customer Service Representative

  • Schweitzer Engineering Laboratories Inc.
  • Dothan, AL (20 miles from Daleville, AL)
  • 15 hours ago
  • Dothan, AL (20 miles from Daleville, AL)
  • 15 hours ago

Complete and pass required Customer Service Representative process certifications provided by SEL....

In Person

Customer Service Representative

  • Circle K
  • Dothan, AL (20 miles from Daleville, AL)
  • 5 days ago
  • Dothan, AL (20 miles from Daleville, AL)
  • 5 days ago

Service Representative....

In Person

Customer Service Rep(05813) - 2115 E. Main Suite 1

  • Domino's
  • Dothan, AL (20 miles from Daleville, AL)
  • 7 days ago
  • Dothan, AL (20 miles from Daleville, AL)
  • 7 days ago

From customer service to management, general manager to franchisee, our stores offer a world of opportunity.You'll find our Customer Service Representative jobs offer you more....

In Person

Customer Service Representative

  • Security Finance
  • Dothan, AL (20 miles from Daleville, AL)
  • 12 days ago
  • Dothan, AL (20 miles from Daleville, AL)
  • 12 days ago

Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...

In Person

Customer Service Representative, Full or Part Time

  • Circle K
  • Dothan, AL (20 miles from Daleville, AL)
  • 14 days ago
  • Dothan, AL (20 miles from Daleville, AL)
  • 14 days ago

Store 2723643: 4196 Ross Clark Cir, Dothan, Alabama 36303 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...

In Person Part Time

Customer Service Representative

  • Crunch Fitness
  • Dothan, AL (20 miles from Daleville, AL)
  • 22 days ago
  • Dothan, AL (20 miles from Daleville, AL)
  • 22 days ago

Job Description: The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service....

In Person

Customer Service Rep(05811) - 2924 Ross Clark Circle

  • Domino's Pizza
  • Dothan, AL (20 miles from Daleville, AL)
  • 23 days ago
  • Dothan, AL (20 miles from Daleville, AL)
  • 23 days ago

Company Description Job Description $10 PER HOUR WEEKLY PAY BENEFITS Great job for people who like people! You get to make pizza and people like pizza! Looking for customer service reps with an...

In Person

Customer Support Representative - Full Time

  • Midwest Motor Express
  • Dothan, AL (20 miles from Daleville, AL)
  • 27 days ago
  • Dothan, AL (20 miles from Daleville, AL)
  • 27 days ago

AAA Cooper Transportation, founded in 1955, is an asset based multi-regional trucking company providing less-than-truckload, truck load, dedicated contract carriage, brokerage and international...

In Person Full Time

Customer Service/Sales

  • Home Depot
  • Dothan, AL (20 miles from Daleville, AL)
  • 30+ days ago
  • Dothan, AL (20 miles from Daleville, AL)
  • 30+ days ago

Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

In Person

Customer Support Specialist

  • Enterprise, AL (12 miles from Daleville, AL)
  • 30+ days ago
  • Enterprise, AL (12 miles from Daleville, AL)
  • 30+ days ago

We are seeking a friendly and dependable Customer Support Associate to assist customers, operate the cash register, and support daily store operations. The ideal candidate enjoys working with...

In Person Part Time

Part-Time Customer Support Specialist

  • Dothan, AL (20 miles from Daleville, AL)
  • 30+ days ago
  • Dothan, AL (20 miles from Daleville, AL)
  • 30+ days ago

We are seeking a friendly and dependable Customer Support Associate to assist customers, operate the cash register, and support daily store operations. The ideal candidate enjoys working with...

In Person Part Time

Sr. Consumer Loan Specialist - Sales Customer Service

  • Republic Finance, LLC
  • Enterprise, AL (12 miles from Daleville, AL)
  • 30+ days ago
  • Enterprise, AL (12 miles from Daleville, AL)
  • 30+ days ago

Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...

In Person

Bilingual Customer Service Specialist (Spanish)

  • Sherwin Williams
  • Ozark, AL (16 miles from Daleville, AL)
  • 45+ days ago
  • Ozark, AL (16 miles from Daleville, AL)
  • 45+ days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

In Person

Customer Service Rep(05876) - 4388 Montgomery Hwy

  • Domino's Pizza
  • Dothan, AL (20 miles from Daleville, AL)
  • 90+ days ago
  • Dothan, AL (20 miles from Daleville, AL)
  • 90+ days ago

You'll find our Customer Service Representative jobs offer you more....

In Person

Customer Service Rep(05814) - 118 Highway 231 South Suite B

  • Domino's Pizza
  • Ozark, AL (16 miles from Daleville, AL)
  • 90+ days ago
  • Ozark, AL (16 miles from Daleville, AL)
  • 90+ days ago

You'll find our Customer Service Representative jobs offer you more....

In Person

Demographic Data for Daleville, AL

Moving to Daleville, AL? Find some basic demographic data about Daleville, AL below.


Local
National
8,137
136
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Daleville, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Daleville, AL offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Daleville, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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