Customer Service Representative Jobs in Cullman, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(05868) - 413 Third Street SW
- Domino's
- Cullman, AL
- 30+ days ago
- Cullman, AL
- 30+ days ago
At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.Job DescriptionAs a Customer Service Representative...
In PersonCustomer Service Rep(05385) - 5601 Hwy 157
- Domino's Pizza
- Cullman, AL
- 30+ days ago
- Cullman, AL
- 30+ days ago
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
In PersonCustomer Service Rep(05398) - 5019 Highway 31
- Domino's Pizza
- Hanceville, AL (10 miles from Cullman, AL)
- 30+ days ago
- Hanceville, AL (10 miles from Cullman, AL)
- 30+ days ago
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
In PersonCustomer Service Rep(05867) - 602 11th Avenue NW
- Domino's Franchise
- Arab, AL (18 miles from Cullman, AL)
- 45+ days ago
- Arab, AL (18 miles from Cullman, AL)
- 45+ days ago
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
In PersonCustomer Service Representative
- QC Holdings
- Oneonta, AL (22 miles from Cullman, AL)
- 60+ days ago
- Oneonta, AL (22 miles from Cullman, AL)
- 60+ days ago
QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...
In PersonMember Service Representative Weekends 6a-2p
- Planet Fitness Inc.
- Cullman, AL
- 90+ days ago
- Cullman, AL
- 90+ days ago
he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and...
In PersonMember Service Representative Full Time 4p-12a
- Planet Fitness Inc.
- Cullman, AL
- 90+ days ago
- Cullman, AL
- 90+ days ago
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members...
In Person Full TimeMember Service Representative Part Time 5:30a-1:30pm
- Planet Fitness
- Cullman, AL
- 90+ days ago
- Cullman, AL
- 90+ days ago
he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and...
In Person Part TimeMember Service Representative 7:00am-3:00pm Full Time
- Planet Fitness
- Cullman, AL
- 90+ days ago
- Cullman, AL
- 90+ days ago
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members...
In Person Full TimeCustomer Service Rep(05887) - 241 Highway 31 S. #30
- Domino's Pizza
- Hartselle, AL (22 miles from Cullman, AL)
- 90+ days ago
- Hartselle, AL (22 miles from Cullman, AL)
- 90+ days ago
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
In PersonCustomer Service Rep(05890) - 993 2nd Ave. East
- Domino's Pizza
- Oneonta, AL (22 miles from Cullman, AL)
- 90+ days ago
- Oneonta, AL (22 miles from Cullman, AL)
- 90+ days ago
Company Description Job Description Now Hiring Customer Service Experts! Would you say you are customer service oriented? Do you enjoy making people smile? If so a customer service expert is the...
In PersonCustomer Service Rep(05316) - 110 5th St E
- Domino's Pizza
- Warrior, AL (23 miles from Cullman, AL)
- 90+ days ago
- Warrior, AL (23 miles from Cullman, AL)
- 90+ days ago
Company Description Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we...
In PersonDemographic Data for Cullman, AL
Moving to Cullman, AL? Find some basic demographic data about Cullman, AL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Cullman, AL
Highest Education Level
Customer Service Representatives in Cullman, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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