Customer Service Representative Jobs in Centreville, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
KFC Team Member (Customer Service or Cook)
- Montevallo, AL (18 miles from Centreville, AL)
- 12 hours ago
- Montevallo, AL (18 miles from Centreville, AL)
- 12 hours ago
When you join the KFC brand, you join our family! The KFC family takes pride in our high quality standards, southern-inspired hospitality and serving guests our world-famous chicken! We have a...
Customer Service Rep(05329) - 111 Railroad Ave
- Montevallo, AL (18 miles from Centreville, AL)
- 2 days ago
- Montevallo, AL (18 miles from Centreville, AL)
- 2 days ago
Company Description Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we...
Customer Service Representative
- Duncanville, AL (20 miles from Centreville, AL)
- 8 days ago
- Duncanville, AL (20 miles from Centreville, AL)
- 8 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative, Full or Part Time
- Cottondale, AL (22 miles from Centreville, AL)
- 19 days ago
- Cottondale, AL (22 miles from Centreville, AL)
- 19 days ago
Store 2723731: 4513 University Blvd E, Cottondale, Alabama 35453 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Brierfield, AL (13 miles from Centreville, AL)
- 26 days ago
- Brierfield, AL (13 miles from Centreville, AL)
- 26 days ago
We are currently seeking a Customer Service Clerk for our Brierfield, AL operations. This role provides order processing support to Customer Service team, to deliver the highest level of service....
Lead Customer Service Representative
- Jemison, AL (22 miles from Centreville, AL)
- 60+ days ago
- Jemison, AL (22 miles from Centreville, AL)
- 60+ days ago
Store 2704895: 24819 US Highway 31, Jemison, Alabama 35085 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Jemison, AL (22 miles from Centreville, AL)
- 60+ days ago
- Jemison, AL (22 miles from Centreville, AL)
- 60+ days ago
Store 2704895: 24819 US Highway 31, Jemison, Alabama 35085 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Centreville, AL
Moving to Centreville, AL? Find some basic demographic data about Centreville, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Centreville, AL
Highest Education Level
Customer Service Representatives in Centreville, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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