Customer Service Representative Jobs in Auburn, AL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-11 of 11 Jobs

Sr. Consumer Loan Specialist - Sales Customer Service

  • Republic Financial
  • Auburn, AL
  • 1 day ago
  • Auburn, AL
  • 1 day ago

Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...

In Person

Customer Service Rep(09410) - 1100 S. College St., Unit 108

  • Domino's
  • Auburn, AL
  • 6 days ago
  • Auburn, AL
  • 6 days ago

You got game? You got spring in your step? You want the best job in the world? Even if you just need a second job for some extra cash, you've found the right place.As a Customer Service Rep, you...

In Person

Customer Service Representative

  • Circle K
  • Valley, AL (21 miles from Auburn, AL)
  • 8 days ago
  • Valley, AL (21 miles from Auburn, AL)
  • 8 days ago

Store 2706697: 588 Fob James Dr, Valley, Alabama 36854 Shift Availability Evenings Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...

In Person

Customer Service Representative, Full or Part Time

  • Circle K
  • Opelika, AL (9 miles from Auburn, AL)
  • 19 days ago
  • Opelika, AL (9 miles from Auburn, AL)
  • 19 days ago

Store 2706690: 1200 Columbus Pkwy, Opelika, Alabama 36804 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...

In Person Part Time

Customer Service Representative 1

  • Recology
  • Auburn, AL
  • 21 days ago
  • Auburn, AL
  • 21 days ago

New Search Login Page Position Description Customer Service Representative 1 Target Salary $23.00 per hour....

In Person

Customer Service Representative - Work at Home

  • Afni
  • Auburn, AL
  • 29 days ago
  • Auburn, AL
  • 29 days ago

Career paths start at $14.50-$15/hr with 40 hour work weeks. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers...

In Person

Customer Service/Sales

  • Home Depot
  • Opelika, AL (9 miles from Auburn, AL)
  • 30+ days ago
  • Opelika, AL (9 miles from Auburn, AL)
  • 30+ days ago

Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

In Person

Customer Service

  • KFC
  • Opelika, AL (9 miles from Auburn, AL)
  • 30+ days ago
  • Opelika, AL (9 miles from Auburn, AL)
  • 30+ days ago

Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...

In Person

Customer Service Rep

  • Lincare
  • Opelika, AL (9 miles from Auburn, AL)
  • 30+ days ago
  • Opelika, AL (9 miles from Auburn, AL)
  • 30+ days ago

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...

In Person

Customer Service Rep(05801) - 175 North College Street

  • Domino's Pizza
  • Auburn, AL
  • 90+ days ago
  • Auburn, AL
  • 90+ days ago

Duties & Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills....

In Person

Customer Service Rep(05802) - 1451-A Gateway Drive

  • Domino's Pizza
  • Opelika, AL (9 miles from Auburn, AL)
  • 90+ days ago
  • Opelika, AL (9 miles from Auburn, AL)
  • 90+ days ago

But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business....

In Person

Demographic Data for Auburn, AL

Moving to Auburn, AL? Find some basic demographic data about Auburn, AL below.


Local
National
76,892
1,598
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Auburn, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Auburn, AL offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Auburn, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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