Customer Service Representative Jobs in Athens, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Decatur, AL (11 miles from Athens, AL)
- 1 day ago
- Decatur, AL (11 miles from Athens, AL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Madison, AL (18 miles from Athens, AL)
- 3 days ago
- Madison, AL (18 miles from Athens, AL)
- 3 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative
- Decatur, AL (11 miles from Athens, AL)
- 3 days ago
- Decatur, AL (11 miles from Athens, AL)
- 3 days ago
FASTSIGNS #251101 is hiring for a Customer Service Representative to join our team!...
Customer Service Representative (Multi Branch Support)
- Decatur, AL (11 miles from Athens, AL)
- 4 days ago
- Decatur, AL (11 miles from Athens, AL)
- 4 days ago
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
- Madison, AL (18 miles from Athens, AL)
- 5 days ago
- Madison, AL (18 miles from Athens, AL)
- 5 days ago
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
Customer Service Advisor (Bilingual)
- Madison, AL (18 miles from Athens, AL)
- 5 days ago
- Madison, AL (18 miles from Athens, AL)
- 5 days ago
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
The MAPCO team of more than 1,900 dedicated employees with a strong commitment in customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
- Decatur, AL (11 miles from Athens, AL)
- 8 days ago
- Decatur, AL (11 miles from Athens, AL)
- 8 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
CB Customer Service Representative
- Decatur, AL (11 miles from Athens, AL)
- 8 days ago
- Decatur, AL (11 miles from Athens, AL)
- 8 days ago
Customer service representative is responsible for contacting customers to obtain payment statuses on past-due invoices, research past due invoices if needed, document obtained statuses in the cbCentral...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Decatur, AL (11 miles from Athens, AL)
- 11 days ago
- Decatur, AL (11 miles from Athens, AL)
- 11 days ago
QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...
Customer Service Representative
- Tanner, AL (9 miles from Athens, AL)
- 12 days ago
- Tanner, AL (9 miles from Athens, AL)
- 12 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Anderson, AL (14 miles from Athens, AL)
- 12 days ago
- Anderson, AL (14 miles from Athens, AL)
- 12 days ago
What does a Customer Service Representative do?...
Customer Service Representative Fueler/Washer
- Madison, AL (18 miles from Athens, AL)
- 13 days ago
- Madison, AL (18 miles from Athens, AL)
- 13 days ago
As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....
Demographic Data for Athens, AL
Moving to Athens, AL? Find some basic demographic data about Athens, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Athens, AL
Highest Education Level
Customer Service Representatives in Athens, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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