Customer Service Representative Jobs in Anniston, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Member Service Representative weekend
- Planet Fitness
- Oxford, AL (8 miles from Anniston, AL)
- 2 days ago
- Oxford, AL (8 miles from Anniston, AL)
- 2 days ago
he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and...
In PersonCustomer Service Representative
- Circle K
- Talladega, AL (22 miles from Anniston, AL)
- 16 days ago
- Talladega, AL (22 miles from Anniston, AL)
- 16 days ago
Store 2709333: 67420 AL Hwy 77, Talladega, Alabama 35160 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In PersonField Office - Customer Service Representative
- US Department of Social Security
- Anniston, AL
- 25 days ago
- Anniston, AL
- 25 days ago
As a Customer Service Representative, you must be knowledgeable about Social Security programs and be able to explain complex concepts to members of the public who contact the agency....
In Person Part TimeCustomer Service Representative
- Community Choice Financial Family of Brands
- Anniston, AL
- 27 days ago
- Anniston, AL
- 27 days ago
Your Opportunity Customer Service Representative Easy Money Anniston, AL As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right...
In Person- Lincare
- Oxford, AL (8 miles from Anniston, AL)
- 30+ days ago
- Oxford, AL (8 miles from Anniston, AL)
- 30+ days ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
In Person- Home Depot
- Oxford, AL (8 miles from Anniston, AL)
- 30+ days ago
- Oxford, AL (8 miles from Anniston, AL)
- 30+ days ago
Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonCustomer Service Rep(05866) - 115 West Grand Ave., Suite 110
- Domino's
- Rainbow City, AL (20 miles from Anniston, AL)
- 30+ days ago
- Rainbow City, AL (20 miles from Anniston, AL)
- 30+ days ago
Now Hiring Customer Service Experts!Would you say you are customerservice oriented? Do you enjoy making people smile? If so a customer serviceexpert is the job for you!Domino's is always looking...
In PersonNow Hiring: Customer Service Location: Anniston, AL Compensation Rate: $7.25 per hour - $15 per hour Build a strong Foundation both professionally and personally with a career at KFC! We're...
In PersonCustomer Service & Quotations Manager
- Arcosa, Inc.
- Anniston, AL
- 60+ days ago
- Anniston, AL
- 60+ days ago
What You'll Do: • Lead, coach, and manage a team of customer service and quotations representatives to ensure high-quality customer and regional sales manager support. • Monitor team performance,...
In PersonCustomer Service Representative
- Security Finance
- Anniston, AL
- 90+ days ago
- Anniston, AL
- 90+ days ago
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
In Person- Domino's Pizza
- Pell City, AL (21 miles from Anniston, AL)
- 90+ days ago
- Pell City, AL (21 miles from Anniston, AL)
- 90+ days ago
Duties & Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills....
In PersonCustomer Service Rep 9405 anniston
- Domino's Pizza
- Anniston, AL
- 90+ days ago
- Anniston, AL
- 90+ days ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
In Person- Planet Fitness Inc.
- Pell City, AL (21 miles from Anniston, AL)
- 90+ days ago
- Pell City, AL (21 miles from Anniston, AL)
- 90+ days ago
he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and...
In PersonMedical Equipment Driver & Customer Service
- Rotech Healthcare Inc.
- Anniston, AL
- 90+ days ago
- Anniston, AL
- 90+ days ago
About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators,...
In PersonCustomer Service Rep(05860) - 405 Pelham RD S.
- Domino's Pizza
- Jacksonville, AL (14 miles from Anniston, AL)
- 90+ days ago
- Jacksonville, AL (14 miles from Anniston, AL)
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
In PersonDemographic Data for Anniston, AL
Moving to Anniston, AL? Find some basic demographic data about Anniston, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Anniston, AL
Highest Education Level
Customer Service Representatives in Anniston, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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