Customer Service Representative Jobs in Anniston, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(05362) - 75639 Alabama HWY 77
- Lincoln, AL (11 miles from Anniston, AL)
- 2 hours ago
- Lincoln, AL (11 miles from Anniston, AL)
- 2 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(05866) - 115 West Grand Ave., Suite 110
- Rainbow City, AL (20 miles from Anniston, AL)
- 2 days ago
- Rainbow City, AL (20 miles from Anniston, AL)
- 2 days ago
Now Hiring Customer Service Experts!Would you say you are customerservice oriented? Do you enjoy making people smile? If so a customer serviceexpert is the job for you!Domino's is always looking...
Customer Service Rep(09402) - 1720 Hamric Dr
- Oxford, AL (8 miles from Anniston, AL)
- 2 days ago
- Oxford, AL (8 miles from Anniston, AL)
- 2 days ago
But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business....
Bilingual Customer Service Specialist (Spanish) - Zone
- Talladega, AL (22 miles from Anniston, AL)
- 2 days ago
- Talladega, AL (22 miles from Anniston, AL)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Talladega, AL (22 miles from Anniston, AL)
- 3 days ago
- Talladega, AL (22 miles from Anniston, AL)
- 3 days ago
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
Customer Service Leader - 5118
- Piedmont, AL (24 miles from Anniston, AL)
- 3 days ago
- Piedmont, AL (24 miles from Anniston, AL)
- 3 days ago
The MAPCO team of more than 3,200 dedicated employees with a strong commitment in customer service delivers Convenience You Can TRUST in 345 company-owned convenience and fuel retailing units....
- Eastaboga, AL (7 miles from Anniston, AL)
- 3 days ago
- Eastaboga, AL (7 miles from Anniston, AL)
- 3 days ago
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
- Rainbow City, AL (20 miles from Anniston, AL)
- 3 days ago
- Rainbow City, AL (20 miles from Anniston, AL)
- 3 days ago
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
- Oxford, AL (8 miles from Anniston, AL)
- 3 days ago
- Oxford, AL (8 miles from Anniston, AL)
- 3 days ago
The MAPCO team of more than 3,200 dedicated employees with a strong commitment in customer service delivers Convenience You Can TRUST in 345 company-owned convenience and fuel retailing units....
Customer Service Leader - 5108
- Jacksonville, AL (14 miles from Anniston, AL)
- 3 days ago
- Jacksonville, AL (14 miles from Anniston, AL)
- 3 days ago
The MAPCO team of more than 3,200 dedicated employees with a strong commitment in customer service delivers Convenience You Can TRUST in 345 company-owned convenience and fuel retailing units....
Bilingual Customer Service Specialist (Spanish) - Zone
- Talladega, AL (22 miles from Anniston, AL)
- 4 days ago
- Talladega, AL (22 miles from Anniston, AL)
- 4 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative - Patient Registration
- Pell City, AL (21 miles from Anniston, AL)
- 5 days ago
- Pell City, AL (21 miles from Anniston, AL)
- 5 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service - Donor Support Technician
- Rainbow City, AL (20 miles from Anniston, AL)
- 7 days ago
- Rainbow City, AL (20 miles from Anniston, AL)
- 7 days ago
Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the...
Customer Service Representative
- Lincoln, AL (11 miles from Anniston, AL)
- 7 days ago
- Lincoln, AL (11 miles from Anniston, AL)
- 7 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Anniston, AL
Moving to Anniston, AL? Find some basic demographic data about Anniston, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Anniston, AL
Highest Education Level
Customer Service Representatives in Anniston, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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