Customer Service Manager Jobs in Muskego, WI
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Sales Account Manager
- Burlington, WI (18 miles from Muskego, WI)
- 12 days ago
- Burlington, WI (18 miles from Muskego, WI)
- 12 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
- Burlington, WI (18 miles from Muskego, WI)
- 14 days ago
- Burlington, WI (18 miles from Muskego, WI)
- 14 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Full-Time Customer Service Supervisor
- Greenfield, WI (10 miles from Muskego, WI)
- 10 hours ago
- Greenfield, WI (10 miles from Muskego, WI)
- 10 hours ago
About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will...
- Brookfield, WI (12 miles from Muskego, WI)
- 14 hours ago
- Brookfield, WI (12 miles from Muskego, WI)
- 14 hours ago
Job Type Full-time Description About SSR Total IT: SSR Total IT is a leading Managed Service Provider (MSP) based in the Milwaukee area, delivering cutting-edge IT solutions to over 120 small to...
- Germantown, WI (24 miles from Muskego, WI)
- 1 day ago
- Germantown, WI (24 miles from Muskego, WI)
- 1 day ago
Role Title Customer Service Lead Manager Customer Service Manager Job Summary The Customer Service Lead will be responsible for modeling and promoting Sendik's culture by consistently providing best...
- Milwaukee, WI (15 miles from Muskego, WI)
- 1 day ago
- Milwaukee, WI (15 miles from Muskego, WI)
- 1 day ago
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and...
Supervisor, Customer Support Team
- Pewaukee, WI (15 miles from Muskego, WI)
- 5 days ago
- Pewaukee, WI (15 miles from Muskego, WI)
- 5 days ago
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with...
- Franklin, WI (6 miles from Muskego, WI)
- 6 days ago
- Franklin, WI (6 miles from Muskego, WI)
- 6 days ago
Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness,...
Customer Service Administrator - IntelliScript (Remote)
- Brookfield, WI (12 miles from Muskego, WI)
- 11 days ago
- Brookfield, WI (12 miles from Muskego, WI)
- 11 days ago
What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy...
Remote Work- Milwaukee, WI (15 miles from Muskego, WI)
- 12 days ago
- Milwaukee, WI (15 miles from Muskego, WI)
- 12 days ago
Position: Customer Care Supervisor Reports To: Director, Customer Care Location: Milwaukee, WI (HQ) - OR - South Beloit, Illinois Remote Type: HYBRID (minimum 3 days in office, 2 days remote,...
Customer Service Team Lead - Bilingual
- Bristol, WI (23 miles from Muskego, WI)
- 16 days ago
- Bristol, WI (23 miles from Muskego, WI)
- 16 days ago
Customer Service Team Lead - Bilingual Pay from $28 to $35 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary...
Minimum Requirements Bachelors degree. 3+ years of customer service management experience. Demonstrated ability to effectively coach and develop a high-performing team....
- Milwaukee, WI (15 miles from Muskego, WI)
- 16 days ago
- Milwaukee, WI (15 miles from Muskego, WI)
- 16 days ago
JOB REQUIREMENTS: Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 1 - 5% Job...
- Milwaukee, WI (15 miles from Muskego, WI)
- 18 days ago
- Milwaukee, WI (15 miles from Muskego, WI)
- 18 days ago
JOB REQUIREMENTS: Company Overview At Motorola Solutions, we believe that everything starts with our people. We\'re a global close-knit community, united by the relentless pursuit to help keep...
Financial Customer Service Professional
- Milwaukee, WI (15 miles from Muskego, WI)
- 18 days ago
- Milwaukee, WI (15 miles from Muskego, WI)
- 18 days ago
center experience FINRA series 6 and 63 or higher equivalent licensure A passion for providing quality customer service Desire to engage with customers over the phone Capability to adapt communication...
Demographic Data for Muskego, WI
Moving to Muskego, WI? Find some basic demographic data about Muskego, WI below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Muskego, WI
Highest Education Level
Customer Service Managers in Muskego, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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