Customer Service Manager Jobs in Renton, WA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Bellevue, WA (11 miles from Renton, WA)
- 1 hour ago
- Bellevue, WA (11 miles from Renton, WA)
- 1 hour ago
Are you a positive person with a passion for serving customers? Our newest Fields Jaguar Land Rover service team is looking for an energetic & detail-oriented individual at our Bellevue location....
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Tukwila, WA (8 miles from Renton, WA)
- 8 hours ago
- Tukwila, WA (8 miles from Renton, WA)
- 8 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Client Success Manager III - DATAMARK (Remote)
- Seattle, WA (12 miles from Renton, WA)
- 20 hours ago
- Seattle, WA (12 miles from Renton, WA)
- 20 hours ago
WHO WE ARE Supported by more than 3,000 employees in nearly 100 locations across the United States, we provide a full continuum of engineering and consulting services, including design, planning,...
Remote WorkSr Customer Experience Manager - Retail Experience Design
- Bellevue, WA (11 miles from Renton, WA)
- 22 hours ago
- Bellevue, WA (11 miles from Renton, WA)
- 22 hours ago
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation...
Senior Customer Success Manager
- Seattle, WA (12 miles from Renton, WA)
- 1 day ago
- Seattle, WA (12 miles from Renton, WA)
- 1 day ago
SeniorCustomer Success Manager at DigitalOcean Seattle We are seeking a highly skilled customer success manager focused on onboarding with outstanding technical aptitude, exceptional communication...
Customer Service Supervisor, Retail Banking (Kent, WA)
- Des Moines, WA (5 miles from Renton, WA)
- 1 day ago
- Des Moines, WA (5 miles from Renton, WA)
- 1 day ago
Salary Range:$23.27 - $34.90(Depending on knowledge, skills, abilities and location. Certain level jobs may be eligible for bonus, commission, and/or equity awards.)Posting Date:April 24, 2025This...
- Bothell, WA (20 miles from Renton, WA)
- 2 days ago
- Bothell, WA (20 miles from Renton, WA)
- 2 days ago
About HUB In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds largest insurance brokers, our focus is dedicated to...
Sr. Program Manager, Customer Service, Voice of Customer
- Seattle, WA (12 miles from Renton, WA)
- 5 days ago
- Seattle, WA (12 miles from Renton, WA)
- 5 days ago
To meet the growing needs for Worldwide Defect Elimination (WWDE), we are seeking a dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You...
Retail Customer Service Supervisor
- Puyallup, WA (18 miles from Renton, WA)
- 6 days ago
- Puyallup, WA (18 miles from Renton, WA)
- 6 days ago
PetSmart does Anything for Pets and Everything for You - JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed...
- Seattle, WA (12 miles from Renton, WA)
- 6 days ago
- Seattle, WA (12 miles from Renton, WA)
- 6 days ago
About the Company: Qumulo is the unstructured data platform to store and manage exabyte-scale data anywhere - at the edge, in the core data center and in the cloud. With unstructured data growing...
Multi Site Customer Service Coordinator
- Bellevue, WA (11 miles from Renton, WA)
- 7 days ago
- Bellevue, WA (11 miles from Renton, WA)
- 7 days ago
Area Customer Service Coordinator** POSITION PROFILE Under the direction of the Enterprise Services Manager (ESM) or Area Operations Manager (AOM) this key position supports daily operations,...
Customer Service Coordinator- Service Writer
- Tacoma, WA (17 miles from Renton, WA)
- 7 days ago
- Tacoma, WA (17 miles from Renton, WA)
- 7 days ago
Customer Service Coordinator- Service Writer Tacoma, WA Position Summary: A Penske Customer Service Coordinator for Tacoma is focused on working with customers to schedule preventative maintenance...
Customer Service Coordinator - Service Writer
- Kent, WA (6 miles from Renton, WA)
- 7 days ago
- Kent, WA (6 miles from Renton, WA)
- 7 days ago
Position Summary: A Penske Customer Service Coordinator in Kent, is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the...
- Kirkland, WA (15 miles from Renton, WA)
- 9 days ago
- Kirkland, WA (15 miles from Renton, WA)
- 9 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
Full-Time Customer Service Supervisor
- Auburn, WA (10 miles from Renton, WA)
- 9 days ago
- Auburn, WA (10 miles from Renton, WA)
- 9 days ago
Role Specific Information Job Description About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to...
Demographic Data for Renton, WA
Moving to Renton, WA? Find some basic demographic data about Renton, WA below.
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Salary for Customer Service Manager Jobs in Renton, WA
Highest Education Level
Customer Service Managers in Renton, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Retention
- Shipping
- Cash Management
- Customer Satisfaction
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Customer Relations
- Relationship Management
- Strategy Development
- Closing
- Telephone Skills
- Friendliness
- Customer Relationship Management
- High School Diploma
- Account Management
- Retail
- Process Improvement
- Verbal Communication
- Driving
- Written Communication
- Flexibility
- Documentation
- Events
- Mentoring
- Collaboration
- Spanish
- Multitasking
- Coaching
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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