Customer Service Manager Jobs in Renton, WA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Experience Manager (Tacoma, WA, US, 98446)
- CRH Plc.
- Tacoma, WA (17 miles from Renton, WA)
- 2 hours ago
- Tacoma, WA (17 miles from Renton, WA)
- 2 hours ago
Job ID: 525056 Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure...
In Person- APG West
- Tacoma, WA (17 miles from Renton, WA)
- 21 hours ago
- Tacoma, WA (17 miles from Renton, WA)
- 21 hours ago
Job ID: 525056 Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure...
In PersonDirector Client Services Workers Compensation
- Sedgwick
- Seattle, WA (12 miles from Renton, WA)
- 1 day ago
- Seattle, WA (12 miles from Renton, WA)
- 1 day ago
By joining Sedgwick, you'll be part of something truly meaningful. Its what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your...
In PersonClient Service Manager - Water/Wastewater
- Kennedy/Jenks Consultants
- Auburn, WA (10 miles from Renton, WA)
- 2 days ago
- Auburn, WA (10 miles from Renton, WA)
- 2 days ago
Client Service Manager - Water/Wastewater Kennedy/Jenks Consultants - Auburn, WA Posted: 5/31/2026 - Expires: 8/29/2026 Job ID: 293453154 Apply Now I have already applied Save Job Print Email...
Hybrid- Gallagher
- Bellevue, WA (11 miles from Renton, WA)
- 7 days ago
- Bellevue, WA (11 miles from Renton, WA)
- 7 days ago
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our...
In PersonReceptionist /Customer Service Admin
- Redmond, WA (16 miles from Renton, WA)
- 8 days ago
- Redmond, WA (16 miles from Renton, WA)
- 8 days ago
un Receptionist /Customer Service Admin (Redmond) NE 92nd St near 15 compensation: $18.00 - $19.00 per hour employment type: experience level: entry level job title: Receptionist We looking for a...
In Person- Modern Aviation, Inc
- Seattle, WA (12 miles from Renton, WA)
- 11 days ago
- Seattle, WA (12 miles from Renton, WA)
- 11 days ago
Service Manager is responsible for the daytoday leadership, safety, service quality, and operational effectiveness of the FBO Customer Service Team....
In PersonCustomer Support Manager - Americas
- Tomra Systems ASA
- Seattle, WA (12 miles from Renton, WA)
- 12 days ago
- Seattle, WA (12 miles from Renton, WA)
- 12 days ago
Company Description TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming...
In PersonCustomer Service Supervisor- Full Time
- Whole Foods
- Bellevue, WA (11 miles from Renton, WA)
- 13 days ago
- Bellevue, WA (11 miles from Renton, WA)
- 13 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
In Person Full Time- Hopelink
- Bellevue, WA (11 miles from Renton, WA)
- 14 days ago
- Bellevue, WA (11 miles from Renton, WA)
- 14 days ago
Title: NEMT Customer Service Supervisor Location : Bellevue, WA. This is an onsite only position. Work schedule : Full time, Monday – Friday 8:00am – 5:00pm Who we are: Hopelink is the largest...
In Person Full TimeCustomer Service Lead - Part-Time
- Burlington
- Tacoma, WA (17 miles from Renton, WA)
- 15 days ago
- Tacoma, WA (17 miles from Renton, WA)
- 15 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
In Person Part Time- Penske
- Kent, WA (6 miles from Renton, WA)
- 19 days ago
- Kent, WA (6 miles from Renton, WA)
- 19 days ago
Position Summary: A Penske Customer Service Coordinator for our Kent branch is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and...
In PersonTemporary Customer Service Professional I
- Cambia Health Solutions
- Newcastle, WA (3 miles from Renton, WA)
- 19 days ago
- Newcastle, WA (3 miles from Renton, WA)
- 19 days ago
What You Bring to Cambia Qualifications: * High school diploma or equivalent * 6 months of customer service call center experience; or 6 months of customer service experience in insurance, retail, banking...
In Person Temporary- Seattle University
- Seattle, WA (12 miles from Renton, WA)
- 28 days ago
- Seattle, WA (12 miles from Renton, WA)
- 28 days ago
Customer Service Coordinator Seattle University Customer Service Coordinator FLSA Status : Nonexempt Months Per Year : 12 Hours Per Week : 37.5;extended hours during Fall Quarter move-in and at...
In PersonSupervisor Customer Service - SEA
- Southwest Airlines
- Seattle, WA (12 miles from Renton, WA)
- 30+ days ago
- Seattle, WA (12 miles from Renton, WA)
- 30+ days ago
Supervisor Customer Service - SEA Southwest Airlines - Seattle, WA Posted: 5/1/2026 - Expires: 7/30/2026 Job ID: 293389119 Apply Now I have already applied Save Job Print Email Share Job...
In PersonDemographic Data for Renton, WA
Moving to Renton, WA? Find some basic demographic data about Renton, WA below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Renton, WA
Highest Education Level
Customer Service Managers in Renton, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Customer Service Management
- Escalation Management
- Service Standards
- Order Entry
- Order Processing
- Zendesk
- Customer Success
- Customer Retention
- Resolution
- Client Services
- Complaint Resolution
- Shipping
- Merchandising
- Performance Management
- Customer Satisfaction
- Onboarding
- Cashier Skills
- Reimbursement
- Relationship Management
- Closing
- Strategy Development
- Retail
- Salesforce
- Account Management
- Friendliness
- High School Diploma
- Conflict Resolution
- Customer Relations
- Events
- Driving
- Process Improvement
- Telephone Skills
- Coaching
- Documentation
- English
- Punctual
- Spanish
- Inventory Management
- Policy Development
- Reporting
- Multitasking
- Collaboration
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »