Customer Service Manager Jobs in Washington, VT
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Montpelier, VT (15 miles from Washington, VT)
- 6 hours ago
- Montpelier, VT (15 miles from Washington, VT)
- 6 hours ago
The Customer Success Manager (CSM) position focuses on proactive SaaS engagements for Oracle Retail. The responsibilities require the candidate to work directly with customers and have a confirmed...
- Montpelier, VT (15 miles from Washington, VT)
- 6 hours ago
- Montpelier, VT (15 miles from Washington, VT)
- 6 hours ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
- Montpelier, VT (15 miles from Washington, VT)
- 3 days ago
- Montpelier, VT (15 miles from Washington, VT)
- 3 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Customer Service Supervisor, Nursing Non-Clinical - Accredo - Remote
- Washington, VT
- 10 days ago
- Washington, VT
- 10 days ago
We are currently seeking a Customer Service Supervisor. This is a non-clinical role. The Customer Service Supervisor leads the customer service team consisting of representatives focused on...
Remote WorkSr Customer Experience Manager
- Montpelier, VT (15 miles from Washington, VT)
- 11 days ago
- Montpelier, VT (15 miles from Washington, VT)
- 11 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
- Montpelier, VT (15 miles from Washington, VT)
- 13 days ago
- Montpelier, VT (15 miles from Washington, VT)
- 13 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Customer Service Coordinator, Corporate
- Montpelier, VT (15 miles from Washington, VT)
- 18 days ago
- Montpelier, VT (15 miles from Washington, VT)
- 18 days ago
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and...
Strategic Customer Success Manager - Public Sector
- Montpelier, VT (15 miles from Washington, VT)
- 21 days ago
- Montpelier, VT (15 miles from Washington, VT)
- 21 days ago
This role is offered to active duty service members who are enrolled in the Skillbridge program or are looking for a Skillbridge internship only. This is a contract role for up to 6 months....
- Montpelier, VT (15 miles from Washington, VT)
- 22 days ago
- Montpelier, VT (15 miles from Washington, VT)
- 22 days ago
Customer Experience Manager Not just another job, but an opportunity to work for one of the best insurance companies in the country and reap the rewards that go along with that level of success....
When you ask people what gives them peace of mind to live their best life, having a sense of financial security is usually at the top of the list. Our financial services include employer-based...
Customer Service Supervisor (Meritain Health)
- Montpelier, VT (15 miles from Washington, VT)
- 30+ days ago
- Montpelier, VT (15 miles from Washington, VT)
- 30+ days ago
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading...
Demographic Data for Washington, VT
Moving to Washington, VT? Find some basic demographic data about Washington, VT below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Washington, VT
Highest Education Level
Customer Service Managers in Washington, VT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Documentation
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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